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Automation Anywhere vs Moveworks comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in Agentic Automation
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
608
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd)
Moveworks
Ranking in Agentic Automation
4th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
AI-Powered Chatbots (1st)
 

Mindshare comparison

As of August 2025, in the Agentic Automation category, the mindshare of Automation Anywhere is 41.3%, down from 49.8% compared to the previous year. The mindshare of Moveworks is 3.1%. It is calculated based on PeerSpot user engagement data.
Agentic Automation
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
CJ
Boosts efficiency and significantly reduces operational costs
They handle all the training and implementation work, making it very easy to use. It integrates into Slack and connects with ServiceNow effortlessly. The only limitation is getting all the service requests or features in ServiceNow that it can learn. Anyone can use it through Slack by simply asking questions to receive answers. We partnered with them to build a Workday integration for requesting and checking time off. They are expanding across the enterprise as a co-pilot, integrating with HR, finance, Keeper, and Salesforce. We also use their communications module, which allows scheduled communications to be sent through Slack or Teams. These communications are personalized for each recipient. When comparing email engagement rates of 3% to Moveworks' 12%, the platform reaches approximately four times more people.
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865,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Energy/Utilities Company
5%
Manufacturing Company
14%
Computer Software Company
12%
Financial Services Firm
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Moveworks?
There is always room for improvement, though it depends on how complicated one wants to make it. For our needs, it has served its purpose effectively. The expansion into enterprise-wide integration...
What is your primary use case for Moveworks?
We use Moveworks ( /products/moveworks-reviews ) mainly for ITSM ( /categories/it-service-management-itsm ) items, approvals on various tasks, password resets, knowledge FAQs, request items, and fi...
What advice do you have for others considering Moveworks?
The value proposition depends on several factors including your setup, ITSM ( /categories/it-service-management-itsm ) tools, enterprise applications, and volume of requests. For reference, we hand...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom