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Claude for Enterprise vs Moveworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Claude for Enterprise
Ranking in AI-Powered Chatbots
2nd
Average Rating
8.2
Reviews Sentiment
4.0
Number of Reviews
6
Ranking in other categories
AI Writing Tools (3rd), AI Code Assistants (7th), Large Language Models (LLMs) (4th), AI Proofreading Tools (6th), AI Software Development (2nd), AI Content Creation (5th), AI Research (2nd)
Moveworks
Ranking in AI-Powered Chatbots
3rd
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
Agentic Automation (7th), AI-Agents for HR (2nd)
 

Mindshare comparison

As of August 2026, in the AI-Powered Chatbots category, the mindshare of Claude for Enterprise is 4.3%, up from 2.3% compared to the previous year. The mindshare of Moveworks is 3.2%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Chatbots Mindshare Distribution
ProductMindshare (%)
Claude for Enterprise4.3%
Moveworks3.2%
Other92.5%
AI-Powered Chatbots
 

Featured Reviews

Nishant Thakkar - PeerSpot reviewer
Senior Analyst at WTW
Data visualization and workflow efficiency improve with automated features
I do not have a business relationship with this vendor other than being a customer, and I was not offered a gift card or incentive for this review. We use other tech products such as Microsoft Excel and Slack. We can use my real name when publishing my review, along with my real company name. On a scale of 1-10, I rate Claude an 8.
MA
Assistant Manager Of IT Department at a comms service provider with 51-200 employees
Automated email replies have saved hours daily but still need broader workflow integration
The features of Moveworks that I have not fully explored include some features I would actually like. Fully automating the passing of entries and automating entries generation would be valuable. For example, if I have a finance staff that is continuously passing an entry for me, I want a situation whereby it can pass that entry automatically and post it based on the synchronization and command which I have configured. I believe some other bot applications are doing something similar. If all these work tools can be put together to automate this kind of process, it will be very great. Major things I would want Moveworks to do more of - I do not know whether this functionality is already there - I want it to perform the work of bots so I can quickly automate some other applications to it, such as passing some entries. That is one request. Secondly, regarding the integrations of bots of Moveworks with other applications, I would appreciate if there were a step-by-step process for all standardized applications such as WhatsApp, Outlook, Microsoft Office, Microsoft Teams, and some TeamViewer and other applications that are work tools. The step-by-step synchronization and integrations of these things, if it can be posted on the website, would make it much easier for people who want to do the synchronization instead of doing a lot of research before it gets done.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Claude for Enterprise has positively impacted my organization and my workflow because it has made our shipping very fast, so we are shipping at light speed right now, our products are launching within a week, and our features are being shipped in a day or sometimes even less."
"Claude has positively impacted my organization, as evident from the metrics which show productivity doubling and turnaround time being cut in half."
"Overall, I rate Claude nine out of ten."
"Claude saves me significant time when conducting research or writing quick Python scripts."
"Claude for Enterprise has impacted my organization positively a lot; people want to use it, but it's controlled."
"One of the best features Claude for Enterprise offers is that there is no competitor for Claude in creating workflows at a very fast level."
"The solution saves us approximately three-quarters of a million dollars per year."
"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."
"Moveworks has reduced many tasks from us, saving an average of one to two hours per day because emails that used to take ten to fifteen minutes to compose are now getting done within two minutes, sometimes even when I am not there."
"Moveworks has positively impacted our organization by lowering ServiceNow service desk calls by 90%, as users now prefer to ask questions through Moveworks in Teams before calling for help."
 

Cons

"The biggest frustration for me regarding Claude for Enterprise is the pricing and credit consumption."
"Claude for Enterprise could be better because I think it is quite expensive and even after spending $200, there are token limitations that might come up sometimes."
"I face issues with Claude halting or hallucinating occasionally, as it happens with some projects but not all."
"The product could be improved by offering automatic integration with other solutions, such as the ability to read Excel or text files and automate processes this way."
"The foundational model would have to be improved to be comparable to ChatGPT for everyday use cases."
"There's limited access to Claude for Enterprise, which means it's restricted in availability."
"There is always room for improvement, though it depends on how complicated one wants to make it."
"It is still not perfect enough, but we are working on it to make sure it is very perfect."
"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."
"Customer support has been adequate; I would rate it around seven out of ten, as support often forwards cases to developers after collecting details."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Construction Company
8%
Manufacturing Company
17%
Financial Services Firm
12%
Comms Service Provider
7%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Claude?
For an individual user, it is very easy and straightforward. I cannot speak to larger teams.
What needs improvement with Claude?
There's limited access to Claude for Enterprise, which means it's restricted in availability.
What is your primary use case for Claude?
My main use case for Claude for Enterprise is designing, architecting, and coding. I use Claude for Enterprise in design, architecting, and coding by planning modules and programming them via code....
What needs improvement with Moveworks?
Improvements needed for Moveworks include addressing limitations in Paths, such as the inability to utilize more than twenty conversations and the ingestion of forms that have client scripts or dyn...
What is your primary use case for Moveworks?
Moveworks serves my organization primarily through its integration with Teams and other platforms like ServiceNow. A specific example of how I have used Moveworks with Teams and ServiceNow is that ...
What advice do you have for others considering Moveworks?
Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our own. Before using Moveworks, it used to take almost three to four minutes for a pe...
 

Also Known As

Anthropic Claude 3 Haiku, Anthropic Claude Haiku 4.5
No data available
 

Overview

 

Sample Customers

Information Not Available
slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
Find out what your peers are saying about Claude for Enterprise vs. Moveworks and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.