Microsoft Teams features valued include chat and messaging, integration with Office 365, seamless collaboration, and video and audio conferencing. Users appreciate file sharing, document management, easy-meeting scheduling, and chat history retention. Integration with SharePoint, cloud accessibility, and mobile compatibility enhance usage. The platform supports team collaboration through tools like Planner, task assignment, and video conferencing, and includes features like screen sharing, background customization, and live captions. Users value its ease of use and ability to organize discussions efficiently.
- "Sharing documents in real-time has been incredibly helpful."
- "Microsoft Teams adds value for businesses by providing functionality that includes co-authoring on work documents, publishing Power BI sites for reporting and billing, and integrating calendaring."
- "Microsoft support is excellent, offering instantaneous assistance through either robo support or live personnel."
Microsoft Teams requires improvements in areas like layout modernization and stability. The integration with SharePoint, Outlook, and third-party tools, especially on mobile, is insufficient. File and task management are cumbersome, while calendar synchronization and video conferencing need enhancements. High bandwidth usage and resource demand are notable challenges, alongside frequent updates that disrupt usability. Enhancing AI and language support, security, and interface intuitiveness will benefit user experience.
- "I would rate the stability of Microsoft Teams as a six or seven, as there is a lot of audio drop in between, so it's not that stable."
- "The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations."
- "The setup of Microsoft Teams is not very easy, with occasional issues in driver installation and browser compatibility."