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Avaya Spaces vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
16th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
166
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

As of May 2025, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 0.8%, up from 0.8% compared to the previous year. The mindshare of Microsoft Teams is 12.6%, down from 17.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
"File sharing is the most valuable feature."
"I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."
"I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation."
"The most valuable feature of Microsoft Teams is that I can attach files in any format."
"The solution helps with collaborative communication. You can use it to chat and book calls. You can even set the status as away. It also has a transcript feature integrated."
"The solution has calendars that help us to manage work."
"The most valuable features of Microsoft Teams are the ease of use. It is very good for a small virtual office for meetings and calendars which sync well together."
 

Cons

"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The audio calling service needs to improve its quality."
"The main issue is that the link goes down when there are internet issues."
"The solution's customer support should be faster and more responsive."
"There needs to be a robust change management platform that offers training to keep the user community aware of upcoming updates and features."
"The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile."
"The integration with SharePoint can be cumbersome at times."
"On rare occasions, it freezes and some people will lose sound or they could lose video."
"The solution’s stability could be improved."
"We cannot change the mic automatically in Microsoft Teams. We have to do it manually."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
"The product's pro accounts are cheap."
"Microsoft Teams is expensive compared to other solutions."
"I rate Microsoft Teams an eight out of ten for its pricing."
"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."
"The solution's pricing is average."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
67%
Financial Services Firm
9%
Government
3%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Avaya Spaces?
The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features.
What is your experience regarding pricing and costs for Avaya Spaces?
The license grants you a subscription and costs about $120. I am not aware of additional costs.
What needs improvement with Avaya Spaces?
The audio calling service needs to improve its quality.
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
 

Comparisons

No data available
 

Also Known As

Avaya Cloud Application Link
MS Teams
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.