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Avaya Spaces vs Microsoft Teams comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
13th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 2.0%, up from 1.6% compared to the previous year. The mindshare of Microsoft Teams is 6.8%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Avaya Spaces2.0%
Other91.2%
Enterprise Social Software
 

Featured Reviews

TM
Channel Director at a comms service provider with 11-50 employees
Video meetings and presentation sharing impress but user-friendliness and pricing need attention
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integrate Spaces with other media solutions, such as WhatsApp or WeChat, it will be more friendly and useful for customers or partners.
Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"It’s good to use it internally with colleagues."
"The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."
"It is easy to share files online in real time with Microsoft Teams."
"Now, several months and a pandemic since my original review, I'm happy to say that the product has improved with better performance and increased functionality."
"You can scale the solution if you need to, as it does quite well in that regard and covers our needs very well, and a company that needs to expand it out can do so quite easily."
"Microsoft Teams positively impacts my organization as it is feature-rich, helping us with better collaboration on a quick note with a good turnaround time, facilitating decision-making when we require a quick connect and providing the same kind of feeling over Microsoft Teams to connect people with better quality video and audio, regardless of physical availability."
"It is an excellent all-around communications tool that works well for business purposes."
"They are building out a lot of Office 365 apps and the integration with everything is great."
 

Cons

"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The audio calling service needs to improve its quality."
"I would like to be able to see a larger number of participants in the gallery view, that would improve the product."
"The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience."
"One area where the product could be improved is its operational memory utilization."
"I would like to see more customization options in the product such as more integration with other tools."
"They should allow switching between windows in a Teams meeting."
"For improvements to Microsoft Teams, I would say sometimes the tool gets stuck."
"We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features."
"Web conferencing needs improvements."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"Microsoft Teams is priced less than other solutions, such as Bridge."
"I rate Microsoft Teams an eight out of ten for its pricing."
"It is expensive."
"We are using the free version of the solutions."
"The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required."
"The solution is priced high."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"Microsoft Teams comes with a yearly subscription, which is not very expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...
 

Also Known As

Avaya Cloud Application Link
MS Teams
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.