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Avaya Spaces vs Microsoft Teams comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
14th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
180
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of September 2026, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 1.9%, up from 1.3% compared to the previous year. The mindshare of Microsoft Teams is 7.2%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams7.2%
Avaya Spaces1.9%
Other90.9%
Enterprise Social Software
 

Featured Reviews

TM
Channel Director at a comms service provider with 11-50 employees
Video meetings and presentation sharing impress but user-friendliness and pricing need attention
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integrate Spaces with other media solutions, such as WhatsApp or WeChat, it will be more friendly and useful for customers or partners.
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"One big advantage of this solution over competitors is it is bundled with Office 365, which makes it more convenient and allows it to integrate well with Outlook and other applications such as your calendar."
"We can share all files on Microsoft Teams directly. It is integrated with Outlook."
"The product has improved communication in our organization."
"I use the solution for messaging and chatting."
"It is a stable solution."
"Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use."
"Teams integrates with a lot of our technologies, especially features like the Teams channels."
"We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"The audio calling service needs to improve its quality."
"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience."
"I would like to get more frequent updates, and the solution’s stability could be improved."
"The product is immature and lacks some of the features and functionality you would expect in a collaboration tool."
"We had some upstream outages which impacted collaboration."
"Microsoft Teams could be improved through more synchronization with other platforms like Calendly and Gmail, as we also use these platforms."
"I don't like it very much, but I have to use it because it's the standard in the organization for communication."
"It's not as easy to augment your meetings as it is with competitors. For example, in Zoom, if I want to add attendees, I just grab the meeting link and post it to them. With Teams, how to do this is not as clear."
"Its screen-sharing feature could be better compared to a few competitors."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"The solution's pricing is average."
"I would rate the solution's pricing a nine out of ten."
"Microsoft Teams comes free if you're using it in an organization."
"I use Teams' free version."
"It is moderately expensive than other Microsoft products."
"The tool's price is part of MS Office 365 and I would rate its pricing five out of ten. The tool's licensing costs are monthly."
"The standalone license is not cheap."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Construction Company
12%
Outsourcing Company
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise75
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What is your experience regarding pricing and costs for Microsoft Teams?
Pricing for Microsoft Teams has been good so far. My team does not manage Microsoft Teams pricing or how the licensing is being done, but I know there is a Microsoft E3 license that gives you acces...
What needs improvement with Microsoft Teams?
The only thing that frustrates me using Microsoft Teams is where I'm not able to properly integrate some applications, such as some chatbots, to Microsoft Teams. Apart from that, Microsoft Teams ha...
What is your primary use case for Microsoft Teams?
My main use case for Microsoft Teams is for chats and meetings, majorly to schedule meetings, and those are the major things for chat and to schedule meetings. A recent scenario where I typically u...
 

Also Known As

Avaya Cloud Application Link
MS Teams
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.