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Avaya Spaces vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
16th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
169
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of September 2025, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 1.3%, up from 0.8% compared to the previous year. The mindshare of Microsoft Teams is 14.4%, up from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Microsoft Teams14.4%
Avaya Spaces1.3%
Other84.3%
Enterprise Social Software
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well."
"The most valuable feature of the solution is that it can be included in most systems...Scalability-wise, I rate the solution a ten out of ten."
"What I use the most is the plugin or the optimization feature."
"I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."
"Multiple channels and tools for recording."
"The tool is simple to use."
"The tool is very useful since it helps us to share documents and make calls."
"SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."
 

Cons

"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"The audio calling service needs to improve its quality."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"I would like to see Outlook options added to this solution."
"It may be a little daunting to learn and is still a tool in development."
"I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities."
"SharePoint was more robust and customizable earlier."
"It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense."
"There are a lot of frequent updates, which is a shortcoming of the tool."
"The setup of Microsoft Teams is not very easy, with occasional issues in driver installation and browser compatibility."
"The solution should fix the ease of use directly outside of the office environment. Right now, unless I'm at my office desktop, it's hard to access it."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"Microsoft Teams is priced less than other solutions, such as Bridge."
"It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
"My understanding is that there are licensing fees, but I'm not sure how much they might be."
"Microsoft Teams’s pricing is low."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"The price is relatively high."
"Pricing is free to a threshold and then after that you have to license per user."
"Its pricing is reasonable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
21%
Manufacturing Company
9%
Educational Organization
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise41
Large Enterprise66
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize the...
What needs improvement with Microsoft Teams?
I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authoriz...
 

Also Known As

Avaya Cloud Application Link
MS Teams
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: September 2025.
867,445 professionals have used our research since 2012.