Microsoft Dynamics 365 Business Central Reviews

We use 365 for the end-to-end accounting and finance module. It is purely accounting and finance.

The link to the reporting package and the approval process in 365 are combined. Therefore, it is the invoices that need to be approved. The audit trails, which include any IP system, are very useful.

We work with a wide variety of industries, including trading, distribution, wholesale, manufacturing, and government. Our primary use case for Microsoft Dynamics 365 Business Central is to serve these diverse sectors.

One of the most valuable features of Microsoft Dynamics 365 Business Central is its ease of installation and user-friendly interface. The system is highly customizable, and the cost is quite low. The robust partner network worldwide adds to its appeal, making it an easily adaptable system. Additionally, it provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes. From a features perspective, finance is quite strong, with pre-configured functionalities available for every country. It can also serve as a standalone CRM to automate sales processes.

I am implementing Microsoft Dynamics 365 Business Central for my customers and recommending it to small and medium enterprises, which typically have between three and 1500 people.

Dynamics 365 Business Central is mostly used for financial management. It covers warehouse management and supply chain. It is pretty cheap compared to competitors, which makes it attractive for customers. When comparing it to alternatives like Odoo, Exact, or some implementations of NetSuite, it is much cheaper and better. The value for money is very high as it fits the business well.

One of the most valuable features of Microsoft Dynamics 365 Business Central is its seamless integration capabilities. It is a fully integrated solution that communicates with various Microsoft products such as emails, Teams, and Excel. For instance, when dealing with complex tasks like invoicing with hundreds of lines, users can easily export the data to Excel, manipulate it as needed, and then seamlessly push it back into Business Central.

One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration. Currently, users may need help displaying email transaction trails within the platform, which could hinder their ability to manage communication data efficiently. While APIs are available for such integration, the lack of a seamless and visible display within Business Central presents a limitation.

We use Microsoft Dynamics 365 Business Central for CRM (customer relationship management) and to handle all the customer support tickets.

The solution helps to create new tickets, and the delegation to the concerned person is smooth. The solution has good dashboard functionalities and export functionalities.

Microsoft Dynamics 365 Business Central is a cloud-based product that differs from GP in several ways. One of the major differences is that in GP, general ledger account numbers consist of a string of segments that represent dimensions or ways to categorize data, such as departments or regions. These segments must be strung together to create one long account string. However, in Business Central, these segments work independently, and users do not have to create a long account string. Instead, they define specific codes for each dimension, making it more dynamic and easier to manage. Although new users may take some time to adjust to this change, they will quickly see the benefits of the system.

Business Central can be used for managing payables, vendors, customer sales, receivables, inventory purchase orders, and financial reporting, just like GP. However, it is more connected to other systems because it is cloud-based and developed with the latest programming language. As a result, it can easily connect with other systems, and other developers can create interfaces for Business Central. The system is much easier to use, even for simple tasks like managing a checkbook, as it allows users to connect their checking accounts and have all their bank transactions automatically flow into the program.

Business Central is also capable of receiving data from other cloud solutions, making it easier to manage data and focus on reporting. Unlike GP, where data entry was a manual process and importing data was time-consuming, Business Central allows for data to be automatically imported into the system. This enables users to focus on how the data is stored and reported, rather than spending time on data entry.

Microsoft Dynamics 365 Business Central constantly improves and automatically rolls out upgrades to users without requiring any action from them. The upgrades are released at scheduled times, and users are not obligated to initiate or perform any tasks related to the upgrades. In contrast, with GP, where users have the option to upgrade, consultants must download and install the upgrade on the server and workstations, which can be a lengthy and tedious process. However, Microsoft has taken over this process with cloud-based upgrades. Business Central is a top-rated ERP system that competes with SAP for mid-sized companies, while Microsoft's F and O solution competes with Fortune 500 companies. If improvements are needed, users can configure modifications themselves or find third-party add-ons through the App Store to achieve the desired functionality.

We use Microsoft Dynamics 365 Business Central for office productivity.

From an end-user's perspective, it's really nice to have all the technologies consistent. The solution's integration between Teams, SharePoint, and Exchange Online is really helpful.

It is used for daily business operations that include finance, payables, receivables, and general accounts. It is also used for managing daily supply chain activities, like sales processes, purchasing processes, and assembly orders. 

All of the consultants use this product and the CRM. We also implement it for our customers, so everyone knows how to use it. In my company, there are around fifty employees and all of them use it.

Its most valuable feature is the user interface. It's quite easy to use. Anyone with any past ERP experience can use and understand it. They can also customize it on their own. They can change the place of the field and can do it on their side since it is on the cloud. This is the best thing. 

It also has a mobile application. If you are not on your laptop or computer, you can use it even from your mobile.

In addition, there is a community portal where people from all around the world suggest what they want in the system, and the Microsoft team replies to them. There are votes on comments, and then they make the changes in their next release. There is a new major release every six months.