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Microsoft Dynamics NAV or Sage ERP X3 - which should we choose?

it_user460854 - PeerSpot reviewer
User at a tech company with 51-200 employees

We have a family run business. Our company provides cookies, crisps which are markets as snacks to customers. Recently we have exponential growth and we are preparing for future expansion. The current processes are supported by a combination of bespoke and isolated systems which significant time is spent on coordinating manual processes due to end users do not trusting the systems. 

We would like to you your advise whether we need Microsoft Dynamics NAV or Sage ERP X3. 

Can you please provide us the approximate overall cost including acquisition costs, total cost of ownership and vendor’s time and material rates, of note: 

1- Investment cost (up-front) eg, implementation services and software licensing. 

2- Ongoing cost eg, subscription fees and hosting fees.

Can you please provide me the weighting % for Microsoft Dynamics NAV and Sage ERP X3 for our family growing food company.


Functionality and Fit 30% 

Cost – Investment, Ongoing 30% 

System Implementer and Approach 20% 

Software Vendor 20% 

Total 100%

PeerSpot user
44 Answers

it_user392145 - PeerSpot reviewer

For a good advice we should have more information about your processes. If your are a production company I would make a comparisson of Dynamics NAV and SAGE in detail. If your company is mainly Wholesale I would advice Dynamics NAV. Costs for Dynamics NAV in Euro: 90 Euro per month per user. Implementation cost excluding interfaces, customizations and conversion is appr. 15-20 days. depending on complexity and sieze of the company. To be able to answer your questions we should analyse your requirements in far more detail.

it_user413973 - PeerSpot reviewer

Microsoft Dynamics NAV suitable for Trading Organization. I would like to advise you to go for MS Dynamics NAV which will enables you to integrate your existing software application easily.

-They have a very strong overall functionalities to help meet the needs of business today, and in the future.

-The product easy to use and works smoothly for those who are familiar Microsoft products

-They committed to enhancing and supporting for overall solutions now and in the future

Sydney Chidambaram - PeerSpot reviewer

Is there any reason you not looking at other ERP software solutions? What
is the size of the organisation? What is the expectation for the
stakeholders? And how many users we have to consider? Also what is the
client currently using as this will determine implementation cost also.

it_user461712 - PeerSpot reviewer

Dear Sage Users,

I would like to ask you if you have experienced similar problems with Sage X3 that I have mentioned below. If yes, please advise me how can I fix them.
I am the first customer of Sage X3 in Poland. Since September 2014 there has been an extensive implementation of Sage X3 software in my 120-person company for 60 software licenses. My company has been using Sage X3 since August, 1st 2015. The overall cost of our investment so far amounts to 280.000 EUR.
After one year of my experience with Sage X3 I can say that each day is marked with new defects emerging in Accounting and Finance and Inventory and Warehouse modules.
Unfortunately, the Sales and Inventory Management Modules of Sage X3 possess very serious flaws that have been discovered in August of last year and have not been remediated so far. The most important flaw of Sage X3 concerns the phenomenon of uncontrolled change of prices of goods in different warehouse locations. This defect results in our inability to accurately account the result of the company and provide reliable financial data to tax offices, external financial auditors, banks, and to calculate sales commissions. For example, during transfer of one product of 100 EUR value from warehouse A to warehouse B, Sage X3 unexpectedly and randomly changes its value into 103 EUR or 95 EUR or other value. The values of goods can be decreased or increased without any logical reason. Over the course of last 9 months, there have been numerous attempts of repair. There have been many announcements from Sage Poland that the problem has been eliminated. In reality, the problem continues to exist and is deepening. The issue concerns both old and new deliveries, also two large recent deliveries, each of them encompassing few containers of goods.
Problems with X3 implementation are causing significant financial losses to my 120-personnel company.

Beside malfunction of purchasing prices mentioned above, there are also other problems in Polish version of X3:

Accounting and Finance
• no module fixed assets
• Inconsistent data provided by the various modules of Sage, eg. different statements of the same warehouse in Accounting and Sales modules. Three different statements of the same warehouse, show three different inventory amount.
• In PL version no proper reports of profit and loss account, balance sheet, etc.
• no automatic posting clearing counterparties in this settlement with cash reports

Purchasing Management/Material Requirements Planning
• no automatic integration of data
• values of minimum stock have been entered into Sage X3, but optimal replenishment recommendations not working

Manufacturing Management
• no production module of the working properly and thus no possibility to connect production to accounting system

Sales Management
• incorrect prices of goods accepted for sale
• Sage X3 changes prices of goods transferred from one location of warehouse to another
• customers’ balances mistakes, also incorrect information of debts of the customer 'total balance' and even a few minutes of disappearing balances in SAGE. The program then gives the debt of "0". Bizarre is that the issued invoice can be seen in the Cashier and Sales module only after posting, so it is after 1-3 days.

It is possible to see scanned examples mentioned above at,

Pozdrawiam, Best regards

Maciej Juchkiewicz
Prezes Zarządu / Chairman

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