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Microsoft Dynamics 365 Business Central vs NetSuite OneWorld comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
ROI starts after six months with automation improving efficiency and productivity, though not all achieve immediate returns.
Sentiment score
8.9
NetSuite OneWorld provides swift ROI, enhances efficiency, and is ideal for pre-IPO businesses with multiple subsidiaries.
In the past, we had to check all the courses manually for about 1,000 students and remove those they weren't supposed to take, but with Business Central, this process is streamlined, saving us considerable time.
Examinations Manager at Northrise University
Automation makes it very easy for us, as that is a time-saving task for us.
VP Sales at Zelite Solution
As it is not a multimillion-dollar ERP system, ROI can be achieved within six months.
Territory Manager LATAM at LeaseWeb
 

Customer Service

Sentiment score
4.2
Microsoft Dynamics 365 Business Central support is generally good, with effective local partners despite some regional inconsistency and complex issue difficulties.
Sentiment score
6.9
NetSuite OneWorld's support varies by region, generally above average with rapid resolutions and multiple contact options.
I would rate the customer support of Microsoft Dynamics 365 Business Central a perfect 10 out of 10.
Examinations Manager at Northrise University
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
Some support personnel seem to stick to a checklist, which can be frustrating for experienced users.
Owner at Numex BV
Their response is very fast, regardless of the language used, like Spanish, French, or Portuguese.
Territory Manager LATAM at LeaseWeb
 

Scalability Issues

Sentiment score
6.8
Microsoft Dynamics 365 Business Central is scalable for SMEs, customizable, but may encounter performance issues beyond 200 users.
Sentiment score
7.5
NetSuite OneWorld is adaptable for growing businesses, though some users face performance issues with locations over 25.
Microsoft Dynamics 365 Business Central has proven to be scalable and has been able to grow with our needs.
Examinations Manager at Northrise University
It allows you to scale across various modules and functionalities without losing access to essential features, even if they are not used immediately.
Territory Manager LATAM at LeaseWeb
 

Stability Issues

Sentiment score
7.7
Microsoft Dynamics 365 Business Central is highly stable and reliable, with improved performance and high user satisfaction over older versions.
Sentiment score
8.3
NetSuite OneWorld is stable with rare IT issues, quick vendor responses, regular upgrades, and minimal customization impact.
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
In my experience, Microsoft Dynamics 365 Business Central has been very stable over the last two years.
Examinations Manager at Northrise University
It is the most stable feature on the Intuit side.
Territory Manager LATAM at LeaseWeb
 

Room For Improvement

Microsoft Dynamics 365 Business Central needs improvements in customization, integration, reporting, interface, cost, stability, and training resources.
NetSuite OneWorld needs improvements in usability, inventory analytics, production planning, and performance to address user frustration and inefficiencies.
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful.
Examinations Manager at Northrise University
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
Regional Sales Manager at a consultancy with 11-50 employees
The performance could be improved as this is a 100% software as a service platform.
Territory Manager LATAM at LeaseWeb
 

Setup Cost

Microsoft Dynamics 365 Business Central's pricing is complex, with variable costs and added expenses for implementation and customization.
NetSuite OneWorld offers higher initial costs but long-term value; pricing varies widely, with discounts often available in certain regions.
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers.
VP Sales at Zelite Solution
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
In Latin America, discounts can be as high as seventy percent.
Territory Manager LATAM at LeaseWeb
 

Valuable Features

Microsoft Dynamics 365 Business Central offers seamless integration, customizable features, and scalable cloud support with strong CRM and workflow capabilities.
NetSuite OneWorld integrates business intelligence and customization, streamlines operations, supports multicurrency and inventory management, reducing costs and enhancing efficiency.
The best features Microsoft Dynamics 365 Business Central offers include having everything integrated into one system.
Examinations Manager at Northrise University
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
The value for money is very high as it fits the business well.
Owner at Numex BV
The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature.
Territory Manager LATAM at LeaseWeb
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
Activity Based Costing Software (2nd)
NetSuite OneWorld
Ranking in ERP
15th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 3.0%, down from 6.4% compared to the previous year. The mindshare of NetSuite OneWorld is 1.4%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.0%
NetSuite OneWorld1.4%
Other95.6%
ERP
 

Featured Reviews

Jacinta Chanda - PeerSpot reviewer
Examinations Manager at Northrise University
Integrated academic workflows have transformed how our institution manages courses and results
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications we'd like to make, and those come with a cost. The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful. Otherwise, it has proven to be a very good tool for us as an organization. I chose a rating of nine for Microsoft Dynamics 365 Business Central because it has been very useful for us as an organization, but there are still a few improvements that need to be made. Sometimes we experience glitches when generating certain reports, and every time we need to make a modification, we have to pay for that. Thus, I will not give it a ten because there are a few areas needing improvement.
Antonio Lira - PeerSpot reviewer
Territory Manager LATAM at LeaseWeb
Seamless subsidiary operation visibility with efficient accounting consolidation
One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great. The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature. Additionally, there is visibility into all operations within the subsidiaries, facilitating awareness of sales, purchases, and manufacturing activities.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Comms Service Provider
7%
Outsourcing Company
7%
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise2
 

Questions from the Community

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
What is your experience regarding pricing and costs for NetSuite OneWorld?
The pricing is tricky because official price lists are often not used due to discounts. In Latin America, discounts can be as high as seventy percent.
What needs improvement with NetSuite OneWorld?
The performance could be improved as this is a 100% software as a service platform. If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessar...
What is your primary use case for NetSuite OneWorld?
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but now it is Oracle, as PeopleSoft is no longer legal.
 

Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker
Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. NetSuite OneWorld and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.