We changed our name from IT Central Station: Here's why
Get our free report covering MikroTik, Cisco, Huawei, and other competitors of Juniper Enterprise Routers. Updated: January 2022.
565,304 professionals have used our research since 2012.

Read reviews of Juniper Enterprise Routers alternatives and competitors

Udochi Ododo
Manager, Technical Planning and Solutions Design at Galaxy Backbone Ltd
Real User
Top 5
Easy to configure and troubleshoot, but they need more visibility in the licensing model
Pros and Cons
  • "The configuration syntax makes it easy for us to configure the device and perform troubleshooting when needed."
  • "Essentially, they need to open their licensing model such that when a customer buys a device, they have a full view of all of the available licenses for it."

What is our primary use case?

We use these routers to connect our customers.

We use them for client access, and we use them in the network core. We also use them on the edge, for security. We have some of their security products sitting at the edge of our network, and we use Huawei laptops to connect our customers from their premises. Sometimes, they use their own on-premises equipment.

We have the big NE40-X8 and NE5000E routers everywhere in our infrastructure. In addition to the network core, this includes the client edge, client access edge, and we had them at the internet edge.

We also use their Huawei equipment for our long distance DWDM fiber, so we have the Huawei devices to cover different aspects.

How has it helped my organization?

We do not rely solely on Huawei routers. Rather, they make up part of our networking infrastructure.

What is most valuable?

The configuration syntax makes it easy for us to configure the device and perform troubleshooting when needed.

What needs improvement?

Huawei needs to be a bit more open with their licensing model. What I find is that when you buy equipment, you expect that you have a particular feature. By the time you want to use that feature, you realize that you need to acquire a license for it. That is the one thing that I think they need to improve on. 

Essentially, they need to open their licensing model such that when a customer buys a device, they have a full view of all of the available licenses for it. It's not at the time of use that the customer will now be informed that they need to purchase an additional license.

For how long have I used the solution?

I have been working with Huawei Enterprise Routers for more than 10 years.

What do I think about the stability of the solution?

These routers are stable.

What do I think about the scalability of the solution?

The topic of scalability is tricky because it depends on what the customer is requesting. If you put a device on the network edge, it's practically sized for almost everything that the customer wants to do. This is true except in the case where there is a major change in scope, which may require a corresponding change in device.

Usually, they are scalable, but it means that if you're going to have very big projects then you need to make changes to the equipment that you are using.

How are customer service and technical support?

Rating the technical support on a scale of one to five, I would score them a three to four. It's not perfect, but it's available. You have to contact them initially, and then they get back to you.

Which solution did I use previously and why did I switch?

I also have experience with MikroTik, Juniper, and Cisco.

The configuration is not as reduced as it is with Cisco, which makes them quicker to configure.

Personally, I will use MikroTik products because they are the most economical in terms of pricing. They are also the most open in terms of licensing and functionality. However, there are not a lot of people who have the skill set required to maintain the MikroTik environment. This means that when I'm dealing with customers who are not technical, I suggest using a Huawei or a Cisco device. In my own deployment, where I am personally in charge of deployment, I'll use a MikroTik device.

How was the initial setup?

Based on my experience, the initial setup is straightforward. There's no challenge with deployment. The length of time required depends on which particular model you are working with because they don't all take the same amount of time.

For example, if you're implementing and configuring the network core, it is not the same scope as configuring a client.

What's my experience with pricing, setup cost, and licensing?

These routers are not too expensive.

What other advice do I have?

I like to use this product and most of our deployments are now products from Huawei. We don't have any problems with these routers.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Udochi Ododo
Manager, Technical Planning and Solutions Design at Galaxy Backbone Ltd
Real User
Top 5
Reasonably priced and the bandwidth management capabilities are good
Pros and Cons
  • "The most valuable feature is its bandwidth management ability."
  • "They should improve technical support and make direct access available to the customers."

What is our primary use case?

I am a solution provider and I deploy this product for my customers. Primarily, it is used for last-mile access. When I deploy it in an enterprise environment, It is normally for bandwidth control.

What is most valuable?

The most valuable feature is its bandwidth management ability.

What needs improvement?

The routers that this vendor makes are quite small and I think that they should make their products such that they conform to what the industry is used to. Not that it matters from a technical perspective, but often, customers see the size of the router and they think that it is used for a small environment because of its size. They look at the router and because it doesn't look like the Huawei or Cisco models, they think that it is underpowered because of the size. If they changed the external look and feel of the products to match what the enterprise environment is used to, then it would be good. Again, in no way does it affect the performance. Rather, it's just the perception.

They should improve technical support and make direct access available to the customers.

For how long have I used the solution?

I have been working with MikroTik Routers and Switches for approximately 15 years.

What do I think about the stability of the solution?

On a scale of one to five, I would rate stability a four.

What do I think about the scalability of the solution?

This is a scalable solution. Although, if you deviate too much from your original device then you will need to change it. If, for example, the scope changes significantly from the initial setup, then you might have to change your device.

Essentially, if the change in scale is too large then you might need to also scale your device accordingly.

How are customer service and technical support?

Technical support is not very good, as it is usually done through third-parties. You don't have direct access to MikroTik themselves. Most of the support we get is through forums.

Which solution did I use previously and why did I switch?

I also work with similar products from Juniper, Cisco, and Huawei.

How was the initial setup?

The initial setup is complex and you need to have a deep understanding in order to deploy it. The time it takes to deploy will depend on what you're configuring, in terms of what technologies. Typically, if it's just for connectivity, in usually 20 to 30 minutes you should be able to get MikroTik up and running. But, if it's compliance and other things then it may take a while longer.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable and is one of the main selling points for MikroTik devices.

What other advice do I have?

My advice for anybody who is implementing MikroTik Routers is to make sure that they have the requisite toolsets onboard to manage the devices so that they don't run into problems. Otherwise, it is a good and inexpensive product to use.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RitamMukherjee
Chief Technology Officer at Sharva Group
Real User
Top 5
A stable product that offers enhanced security via machine learning assessment tools
Pros and Cons
  • "The most valuable feature is the artificial intelligence assessment models."
  • "There should be a system in place to help existing users make an easier transition to the newer interfaces."

What is our primary use case?

My team is in charge of auditing the security infrastructure of these routers. I perform penetration testing and blue teaming in pursuit of this effort.

Our customers for this product are typically government departments.

In the current project, we are designing smart cities, in which these routers are part of the infrastructure.

What is most valuable?

The most valuable feature is the artificial intelligence assessment models. This is something that this product has over MikroTik.

What needs improvement?

Over the past couple of years, I've noticed that the Cisco CLIs and web-based interfaces have changed. As such, there is a bit of a learning curve for people. It is understandable that newer technology is different, but it would be helpful if the interface had more in common with the older, legacy systems. There should be a system in place to help existing users make an easier transition to the newer interfaces.

For how long have I used the solution?

I have been working with Cisco routers for at least four or five years.

What do I think about the stability of the solution?

Cisco is a market leader in its field and this is a very stable product.

What do I think about the scalability of the solution?

There is no doubt that this Cisco solution is scalable. I do expect to scale more in the future.

How are customer service and technical support?

I do not set up or administer the networks, so I do not need to speak with technical support.

Which solution did I use previously and why did I switch?

In addition to Cisco, I have experience with routers from MikroTik and Juniper. These are all very good routers, switches, and infrastructure in general.

I prefer Cisco because I have more people in my team who are Cisco Certified Network Associates (CCNAs), Cisco Certified Security Professions(CCSPs), and Cisco Security Officers (CSOs). 

How was the initial setup?

We work with large distributed systems and the routing systems are quite complicated. We also have multiple vendors that make up our infrastructure, so the setup for us is complex because of our architecture.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SW Engineer at a healthcare company with 51-200 employees
Reseller
They're quite robust, don't malfunction, and we've had no complaints so far
Pros and Cons
  • "Cisco Routers are quite robust. They don't malfunction, and we've had no complaints so far."
  • "I would like it if Cisco Routers had a longer lifecycle. That's what we need. We don't want to renew or implement a new model. One model should be available for at least five years. This seems impossible nowadays."

What is our primary use case?

Cisco Routers have the native translation that we need for a couple of extra networks. They also provide firewall protection for our system.

What is most valuable?

Cisco Routers are quite robust. They don't malfunction, and we've had no complaints so far.

What needs improvement?

I would like it if Cisco Routers had a longer lifecycle. That's what we need. We don't want to renew or implement a new model. One model should be available for at least five years. This seems impossible nowadays.

For how long have I used the solution?

I think we first installed the Enterprise Routers about three years ago, but now they're reaching the end of their lifecycle, so we'll likely switch.

What do I think about the stability of the solution?

Cisco Routers are a stable solution.

What do I think about the scalability of the solution?

Cisco Routers are scalable enough for our needs. We only have a couple of networks we need to connect and 200 customers.

How are customer service and support?

So far I haven't had any issues. Support provides us with all the latest patches and updates. 

How was the initial setup?

We prepare everything here in the factory and the site where our systems are. Then we set up a new IP address when needed. The time required for deployment depends on the person and site. Typically, if it's a competent person, it's a half-hour job with verification and testing.

What's my experience with pricing, setup cost, and licensing?

Cisco Routers are quite affordable. The price is not the problem. It's the availability and the lifecycle. 

Which other solutions did I evaluate?

I'm currently looking at Netgear for a replacement solution and some other candidates. We will evaluate and verify.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Flag as inappropriate
Mahmood Abdollahi
Senior Network Engineer at Dejpaad
Real User
Top 5
Good firewall capability, and the mangle feature is useful
Pros and Cons
  • "There are a lot of features to control permitting or stopping packets in the network."
  • "Antispam and antivirus features should be included in the future."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

What is most valuable?

The most valuable feature is the mangle.

The firewall is very good. There are a lot of features to control permitting or stopping packets in the network.

What needs improvement?

Support for intrusion detection and prevention (IDS/IPS) is needed.

Antispam and antivirus features should be included in the future.

For how long have I used the solution?

I have been working with this product for about 10 years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This product is not recommended for enterprise-level projects. We have approximately 50 users in our company who use it.

How are customer service and technical support?

The technical support is okay.

Which solution did I use previously and why did I switch?

I have also worked with similar solutions from Cisco, Fortinet, and Juniper.

What's my experience with pricing, setup cost, and licensing?

The price is very good. 

What other advice do I have?

I think that Mikrotik is the best solution for SOHO and small businesses because the price is very good and it includes a lot of features. For larger companies, I would recommend a different product, perhaps by Cisco.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Get our free report covering MikroTik, Cisco, Huawei, and other competitors of Juniper Enterprise Routers. Updated: January 2022.
565,304 professionals have used our research since 2012.