Fortra's Intermapper vs Splunk Observability Cloud comparison

Fortra and Splunk are both solutions in the Network Monitoring Software category. Fortra is ranked #84, while Splunk is ranked #6 with an average rating of 8.7. Fortra holds a 0.3% mindshare in NMS, compared to Splunk’s 0.7% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

408 Views
169 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 56 Splunk Observability Cloud reviews

1,165 Views
351 Comparison Views

94% willing to recommend

Fortra's Intermapper

Splunk Observability Cloud

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Executive SummaryUpdated on Jun 19, 2025

Splunk Observability Cloud and Fortra's Intermapper compete in network monitoring and analysis, with Splunk having an edge in deployment and support, while Intermapper's feature depth suggests it is a valuable investment.

Features: Splunk Observability Cloud provides comprehensive real-time monitoring, advanced analytics, and seamless integration capabilities. Fortra's Intermapper offers intuitive mapping, flexible network visualization, and customizable alerts, giving users detailed insight and control.

Room for Improvement: Splunk could enhance user interface intuitiveness, reduce complexity in setup processes, and expand customization options. Fortra's Intermapper could improve cloud integration, streamline updates, and enhance mobile support features.

Ease of Deployment and Customer Service: Splunk Observability Cloud's cloud-based model ensures straightforward deployment and strong support services for quick time-to-value. Fortra's Intermapper, typically deployed on-premise, requires more initial setup but benefits from personalized support for tailored needs.

Pricing and ROI: Splunk Observability Cloud may involve higher setup costs but offers scalability for long-term ROI benefits, especially suited for larger businesses with complex infrastructure. Fortra's Intermapper provides an accessible upfront pricing model with effective ROI through feature depth and personalization for smaller to midsize networks.

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May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

84th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in Network Monitoring Software

6th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (7th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Read full review

Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"It's all today portal-based which is a good feature for us."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"The feature I find most valuable, is the data integration."

"The data collection from our VMs, containers, databases, and backend components is valuable."

"The tool is efficient in collecting, monitoring and evaluating logs."

"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."

"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."

"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."

"The most valuable feature is log reporting."

"The alerts are the most valuable feature."

More Splunk Observability Cloud pros

Cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"The UI enhancements could be a way to improve the solution in the future."

"The cardinality is pretty low."

"There is a lot of room for improvement with the automation."

"There is room for improvement in customer support due to delays and standard feedback responses."

"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."

"Primarily, the logs in Splunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Splunk APM can require more effort to understand."

"In the next release, I would like to see more integration with other solutions."

"The dashboards are used mainly to visualize information about the infrastructure, but it isn't easy to construct or use the dashboards. While we tried to resolve the issue by calling support, it would be easier if they had an AI co-pilot to identify the problem and help you solve it."

More Splunk Observability Cloud cons

Pricing and Cost Advice

Information not available

"Splunk Infrastructure Monitoring is an expensive solution."

"The pricing is based on several factors, including the scale of deployment."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"Splunk APM is a very cost-efficient solution."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"It appears to be expensive compared to competitors."

"Splunk APM is expensive."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

22%

Government

19%

Computer Software Company

University

Financial Services Firm

17%

Computer Software Company

15%

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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The most valuable feature is dashboard creation.

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What needs improvement with SignalFx?

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The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

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Comparisons

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Compared 57% of the time

Meraki Dashboard vs Fortra's Intermapper

Compared 43% of the time

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Observe vs Splunk Observability Cloud

Compared 12% of the time

Sentry vs Splunk Observability Cloud

Compared 9% of the time

SigNoz vs Splunk Observability Cloud

Compared 5% of the time

Dynatrace vs Splunk Observability Cloud

Compared 4% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud

Compared 4% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

May 2025

Download Fortra's Intermapper product report

Buyer's Guide

Splunk Observability Cloud

May 2025

Download Splunk Observability Cloud product report

Also Known As

HelpSystems Intermapper

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

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