Fortra&#39;s Intermapper vs ScienceLogic comparison

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Fortra's Intermapper

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Executive SummaryUpdated on Oct 10, 2024

ScienceLogic and Fortra's Intermapper are competing products in the IT monitoring and management landscape. ScienceLogic may have an advantage in features and pricing, but Intermapper often stands out for its comprehensive capabilities.

Features: ScienceLogic includes automated discovery, dynamic monitoring, and cross-platform integration. It provides robust infrastructure insights and extended systems integration. Fortra's Intermapper is known for powerful network mapping, real-time status monitoring, and alerting capabilities. Intermapper's network visualization and simplicity are distinct highlights.

Room for Improvement: ScienceLogic could benefit from more intuitive user interfaces and reducing complexity in configuration processes. Enhancements in native mobile apps and predictive analytics might also add value. Fortra's Intermapper could improve in offering broader cross-platform integrations and enhancing scalability options. Additional depth in analytic features and customization could also refine product utility.

Ease of Deployment and Customer Service: ScienceLogic offers cloud-based deployment and extensive integration options, enhancing flexibility and scalability. Its support structure provides immediate technical assistance. Fortra's Intermapper scores with straightforward deployment, making it an attractive choice for diverse network environments. However, its customer service, though adept, may not match ScienceLogic's depth of immediate technical solutions.

Pricing and ROI: ScienceLogic presents a higher initial setup cost, justified by comprehensive capabilities yielding substantial long-term ROI. It requires a larger upfront investment, often resulting in higher returns through extensive capabilities. Fortra's Intermapper offers a lower initial investment, appealing to budget-conscious organizations while delivering significant value through efficiency enhancements, balancing cost-effectiveness with powerful network performance improvements.

To learn more, read our detailed Fortra's Intermapper vs. ScienceLogic Report (Updated: April 2025).

Fortra's Intermapper vs. ScienceLogic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

84th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Network Monitoring Software

25th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (22nd), IT Operations Analytics (7th), Cloud Monitoring Software (18th), AIOps (7th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.2% compared to the previous year. The mindshare of ScienceLogic is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's all today portal-based which is a good feature for us."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"I recommend ScienceLogic to other users."

"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."

"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."

"It is simple."

"The most valuable features of ScienceLogic are AI and machine learning."

"One of the valuable features is rapid dashboards."

"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."

"The tool is quite easy to deploy, and it offers very good support."

More ScienceLogic pros

Cons

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

"They need a little more self-service."

"From a performance perspective, it needs to improve a lot."

"Integrating observability and APM monitoring into the overall portfolio would be beneficial."

"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."

"There are often bugs in new releases."

More ScienceLogic cons

Pricing and Cost Advice

Information not available

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"The pricing model for ScienceLogic could improve."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

24%

Government

18%

University

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

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What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

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What needs improvement with ScienceLogic?

ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...

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Product Reports

Network Monitoring Software

Download Fortra's Intermapper product report

Download ScienceLogic product report

Also Known As

HelpSystems Intermapper

No data available

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Fortra's Intermapper vs. ScienceLogic