Fortra&#39;s Intermapper vs ScienceLogic comparison

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Fortra's Intermapper

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Executive SummaryUpdated on Oct 10, 2024

ScienceLogic and Fortra's Intermapper are competing products in the IT monitoring and management landscape. ScienceLogic may have an advantage in features and pricing, but Intermapper often stands out for its comprehensive capabilities.

Features: ScienceLogic includes automated discovery, dynamic monitoring, and cross-platform integration. It provides robust infrastructure insights and extended systems integration. Fortra's Intermapper is known for powerful network mapping, real-time status monitoring, and alerting capabilities. Intermapper's network visualization and simplicity are distinct highlights.

Room for Improvement: ScienceLogic could benefit from more intuitive user interfaces and reducing complexity in configuration processes. Enhancements in native mobile apps and predictive analytics might also add value. Fortra's Intermapper could improve in offering broader cross-platform integrations and enhancing scalability options. Additional depth in analytic features and customization could also refine product utility.

Ease of Deployment and Customer Service: ScienceLogic offers cloud-based deployment and extensive integration options, enhancing flexibility and scalability. Its support structure provides immediate technical assistance. Fortra's Intermapper scores with straightforward deployment, making it an attractive choice for diverse network environments. However, its customer service, though adept, may not match ScienceLogic's depth of immediate technical solutions.

Pricing and ROI: ScienceLogic presents a higher initial setup cost, justified by comprehensive capabilities yielding substantial long-term ROI. It requires a larger upfront investment, often resulting in higher returns through extensive capabilities. Fortra's Intermapper offers a lower initial investment, appealing to budget-conscious organizations while delivering significant value through efficiency enhancements, balancing cost-effectiveness with powerful network performance improvements.

To learn more, read our detailed Fortra's Intermapper vs. ScienceLogic Report (Updated: March 2026).

Fortra's Intermapper vs. ScienceLogic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

81st

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Network Monitoring Software

14th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (10th), IT Infrastructure Monitoring (14th), IT Operations Analytics (4th), Cloud Monitoring Software (14th), AIOps (9th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of ScienceLogic is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ScienceLogic	1.3%
Fortra's Intermapper	0.5%
Other	98.2%

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

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Pallagani Siva Koteswararao

Assistant Consultant at Tata Consultancy

Comprehensive monitoring streamlines operations with room for user support enhancement

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"Put Intermapper in as your base to start from, hands-down."

"It's all today portal-based which is a good feature for us."

"This is the best tool ever which allowed us to consolidate from various monitoring solutions such as HPOV, CA and SCOM."

"The integration of ScienceLogic with our existing IT ecosystems has significantly benefited our organization, as all alerts now directly go to IBM Netcool and then to the ITSM tool, ServiceNow."

"After deploying ScienceLogic in our infrastructure and configured IT services around our critical applications we have experienced a considerable drop in major incidents which impact our customers."

"I recommend ScienceLogic to other users."

"Overall, I really like the product, and I recommend it."

"It is simple."

"The best feature is how customizable the platform is, as it can be integrated into various systems and processes and customized to the client's liking."

"ScienceLogic is an excellent all around suite of tools."

More ScienceLogic pros

Cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"I'd love to see more of the network management side of it coming back into it."

"I have seen instances where Intermapper does not seem to recover from network changes."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"They need a little more self-service."

"I believe the knowledge base leaves a little room for improvement."

"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"Reporting needs to be improved. It was sold as a tool we could use for our clients and it was a complete failure."

"One of the main areas for improvement would be the reporting section of ScienceLogic."

"I would like to see out-of-the-box standard dashboards for common services."

"ScienceLogic could improve the implementation, it could be made easier."

More ScienceLogic cons

Pricing and Cost Advice

Information not available

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"The pricing model for ScienceLogic could improve."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Government

19%

Construction Company

11%

University

Recreational Facilities/Services Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	24

Questions from the Community

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What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

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What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

See all answers

What needs improvement with ScienceLogic?

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SolarWinds NPM vs Fortra's Intermapper

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Product Reports

Network Monitoring Software

Download Fortra's Intermapper product report

Download ScienceLogic product report

Also Known As

HelpSystems Intermapper

No data available

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.

ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.

What are ScienceLogic's most important features?

Customizable Dashboards: Tailor views for precise monitoring across different environments.
PowerPacks: Extensive device integrations reduce visibility gaps.
Real-time Data Analysis: Enables quick decision-making with up-to-date insights.
Seamless Integration: Compatible with multiple platforms to unify IT systems.
Adaptive Infrastructure: Supports both modern and legacy systems with ease.

What benefits should users look for in reviews?

Operational Efficiency: Automates event management and simplifies monitoring tasks.
Scalable Support: Grows with the organizational needs, accommodating larger infrastructures.
Comprehensive Reports: Provides complete oversight for informed strategic planning.
Enhanced Adaptability: Unifies diverse technological environments efficiently.

ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Fortra's Intermapper vs. ScienceLogic