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Cisco DNA Center vs Fortra's Intermapper comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
43
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
Fortra's Intermapper
Ranking in Network Monitoring Software
82nd
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 1.1% compared to the previous year. The mindshare of Fortra's Intermapper is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Cisco DNA Center1.4%
Fortra's Intermapper0.4%
Other98.2%
Network Monitoring Software
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
AL
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"The most valuable features of the solution are all of its security features...It is a highly scalable solution."
"The product offers an intuitive and automated way to manage user networks. It gives me an insight into the network health."
"Cisco DNA Center provides operational support, compliance support, security vulnerability detection, and automatic scheduling."
"People like to use the dashboards to get an overview of their network."
"The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration."
"The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated"
"The most valuable features of Cisco DNA Center are wireless assurance and visibility."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"It's all today portal-based which is a good feature for us."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
 

Cons

"The network, data center, and SD-WAN are all being treated as different services, but I would like to have only one solution to manage all of them."
"From the recent DNA point of view, there are some stability challenges with Cisco, but very minor."
"The pricing, setup cost, and licensing of Cisco DNA Center are expensive."
"What I want to see in Cisco DNA Center in the future is more support for other platforms so that you can manage third-party products, such as Fortinet."
"DNA Center has been on the market for a few years and they need to update it."
"The solution can be quite pricey."
"Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it."
"When it comes to deploying wireless fields, integrating defaults into the DNS interface can be challenging."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
 

Pricing and Cost Advice

"The tool's licensing may not come across as something that may be friendly for users."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"Cisco DNA Center is too expensive."
"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"Our licensing agreement is for three years."
"Cisco DNA Center is expensive."
"The product is very costly."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Financial Services Firm
6%
Manufacturing Company
22%
Government
17%
Recreational Facilities/Services Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise25
No data available
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
We have utilized the software-defined access (SDA) feature of Cisco DNA Center. The AI-driven needs enhancements and Integration and unification of visibility and monitoring to include other areas ...
Ask a question
Earn 20 points
 

Also Known As

DNA Center
HelpSystems Intermapper
 

Overview

 

Sample Customers

Information Not Available
Greater Media Detroit, University of British Columbia, Don's Farm Supply
Find out what your peers are saying about Cisco DNA Center vs. Fortra's Intermapper and other solutions. Updated: September 2025.
869,771 professionals have used our research since 2012.