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ThreatLocker Cyber Hero MDR vs Trend Micro Managed XDR comparison

ThreatLocker and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. ThreatLocker is ranked #11 with an average rating of 9.1, while Trend Micro is ranked #18 with an average rating of 8.3. ThreatLocker holds a 0.6% mindshare in MDR, compared to Trend Micro’s 1.4% mindshare. Additionally, 100% of ThreatLocker users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.
ThreatLocker Cyber Hero MDR
Read 9 ThreatLocker Cyber Hero MDR reviews
  • 271 Views
  • 123 Comparison Views
100% willing to recommend
Trend Micro Managed XDR
Read 7 Trend Micro Managed XDR reviews
  • 1,605 Views
  • 485 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Trend Micro Managed XDR and ThreatLocker Cyber Hero MDR are prominent solutions in the cybersecurity domain. Trend Micro Managed XDR excels in customer satisfaction with its pricing and support, while ThreatLocker Cyber Hero MDR is favored for its advanced features, suiting organizations that prioritize comprehensive threat management.

Features: Trend Micro Managed XDR offers powerful threat detection and response capabilities across networks, emails, and endpoints, leveraging integrated security intelligence and automation for efficient threat identification. ThreatLocker Cyber Hero MDR focuses on application control, enhancing security by restricting unauthorized software and implementing comprehensive policy enforcement. Trend Micro emphasizes broader detection across multiple vectors, whereas ThreatLocker provides detailed application control.

Room for Improvement: Trend Micro Managed XDR could enhance application control and policy enforcement strategies, expand its integration capabilities with third-party solutions, and refine user interface elements for a better user experience. ThreatLocker Cyber Hero MDR might benefit from broader detection metrics similar to Trend Micro, improving its initial deployment complexity and expanding support for more comprehensive network threat intelligence.

Ease of Deployment and Customer Service: Trend Micro Managed XDR is recognized for its simple deployment and excellent customer support, facilitating seamless integration. Conversely, ThreatLocker Cyber Hero MDR provides efficient deployment with tailored guidance, ensuring its services align with specific organizational needs, supported by a dedicated service team.

Pricing and ROI: Trend Micro Managed XDR is known for competitive pricing, maximizing value through extensive threat coverage, making it generally more affordable for businesses. ThreatLocker Cyber Hero MDR, while potentially costlier initially, is perceived as delivering significant ROI through its precise control and protection features, appealing to those seeking depth in security investments.

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To learn more, read our detailed ThreatLocker Cyber Hero MDR vs. Trend Micro Managed XDR Report (Updated: June 2025).
Buyer's Guide
ThreatLocker Cyber Hero MDR vs. Trend Micro Managed XDR
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of ThreatLocker Cyber Hero MDR is 0.6%, up from 0.1% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Andres Plaza - PeerSpot reviewer
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.
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Nadeem Syed - PeerSpot reviewer
Quick response times enhance client satisfaction while managing multiple security features
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our clients feel a bit more secure when using their equipment now, and they can feel confident that we have their backs kind of when they're when they either get compromised."
"The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to."
"The ability to isolate the device when something is happening and the network access control element are valuable features."
"I believe it is probably the best around."
"ThreatLocker is worth every penny and a couple more."
"There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training."
"We stopped two attacks so far."
"I did a detailed search for two years, and ThreatLocker Zero Trust is the only one that does what it says it can do."
More ThreatLocker Cyber Hero MDR pros
"The response time to any issues is very quick, providing a high level of client satisfaction."
"The most valuable feature of Trend Micro Managed XDR is the console."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The features are such that MDR is a part of XDR, which includes different products."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
 

Cons

"There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions."
"The ultimate, most amazing solution in the market could be less pricey and more transparent."
"If there is any aspect to improve, perhaps affordability for small businesses could be considered."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
More ThreatLocker Cyber Hero MDR cons
"There is a need for greater integration of non-Microsoft devices."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"On the financial side, it is quite expensive."
"The main drawback is the lack of local language support in Oman."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
 

Pricing and Cost Advice

"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"It has been excellent."
"ThreatLocker is worth every penny and a couple more."
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"The solution is cost-effective."
"Trend Micro's solutions are considerably more expensive than competitors."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"I rate the tool's pricing a six out of ten."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
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Top Industries

By visitors reading reviews
Computer Software Company
29%
Retailer
12%
Comms Service Provider
11%
Insurance Company
8%
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
See all answers
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
See all answers
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
See all answers
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
See all answers
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
See all answers
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet....
See all answers
 

Comparisons

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Arctic Wolf Managed Detection and Response vs ThreatLocker Cyber Hero MDR
Compared 28% of the time
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Compared 33% of the time
Huntress Managed EDR vs Trend Micro Managed XDR Logo
Huntress Managed EDR vs Trend Micro Managed XDR
Compared 18% of the time
CrowdStrike Falcon Complete MDR vs Trend Micro Managed XDR Logo
CrowdStrike Falcon Complete MDR vs Trend Micro Managed XDR
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Secureworks Taegis Managed XDR / MDR vs Trend Micro Managed XDR Logo
Secureworks Taegis Managed XDR / MDR vs Trend Micro Managed XDR
Compared 14% of the time
Arctic Wolf Managed Detection and Response vs Trend Micro Managed XDR Logo
Arctic Wolf Managed Detection and Response vs Trend Micro Managed XDR
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More Trend Micro Managed XDR Competitors
 

Product Reports

Buyer's Guide
ThreatLocker Cyber Hero MDR
June 2025
ThreatLocker Cyber Hero MDR reportDownload ThreatLocker Cyber Hero MDR product report
Buyer's Guide
Managed Detection and Response (MDR)
June 2025
Trend Micro Managed XDR reportDownload Trend Micro Managed XDR product report
 

Overview

ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.

Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.

What are the solution's most important features?
  • Advanced Threat Detection: Identifies complex and emerging threats to ensure high-level protection.
  • Automated Response: Rapidly addresses threats to minimize potential impact.
  • Customizable Policies: Tailors security measures to specific business requirements.
  • Comprehensive Reporting: Offers detailed insights into threat landscapes.
What benefits or ROI should users look for in reviews?
  • Improved Security Efficiency: Streamlines threat detection and response activities.
  • Enhanced Threat Intelligence: Offers valuable insights to strengthen defenses.
  • Cost-Effectiveness: Reduces the need for frequent manual interventions.
  • Scalability: Adapts to growing security demands.

ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.

ThreatLocker

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Trend Micro
 

Sample Customers

Information Not Available
Unigel, DHR Health
Buyer's Guide
ThreatLocker Cyber Hero MDR vs. Trend Micro Managed XDR
June 2025
Free Report: ThreatLocker Cyber Hero MDR vs. Trend Micro Managed XDR
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