CrowdStrike Falcon Complete MDR and ThreatLocker Cyber Hero MDR are two leading products in the endpoint protection market. CrowdStrike appears to have the upper hand due to its advanced AI and integration capabilities, while ThreatLocker stands out for its granular access control and quick response times.
Features: CrowdStrike Falcon Complete MDR offers robust AI and machine learning capabilities, extensive threat detection, and seamless integration with various platforms. It supports real-time updates and is scalable across multiple operating systems. ThreatLocker Cyber Hero MDR focuses on zero-trust application ringfencing, blocking unauthorized access effectively, and minimizing mean time to remediation through its dedicated Cyber Hero team.
Room for Improvement: CrowdStrike users suggest enhancements in reporting, SIEM integration, and interface customization. Additional user customization for reports could also improve the product. ThreatLocker could streamline its authentication processes and expand its integration options, specifically for smaller companies.
Ease of Deployment and Customer Service: CrowdStrike Falcon Complete MDR offers flexible deployment in private, public, and hybrid clouds, supported by strong technical and responsive customer service. Some users have reported language barriers and support delays. ThreatLocker Cyber Hero MDR excels in public cloud deployment, providing responsive technical support but would benefit from greater regional support.
Pricing and ROI: CrowdStrike Falcon Complete MDR is seen as expensive but justifiable for its comprehensive features and ROI, especially in preventing incidents. Its pricing is generally at the middle to upper-tier range. ThreatLocker Cyber Hero MDR is noted for cost-effectiveness with a flexible pricing model that aligns well with larger enterprises. Both solutions offer significant ROI, though CrowdStrike's price may pose challenges for smaller companies.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
it could be quicker
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
It is easy to scale with the support of CrowdStrike.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.
Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.
What are the key features of CrowdStrike Falcon Complete MDR?In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.
ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.
Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.
What are the solution's most important features?ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.
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