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CrowdStrike Falcon Complete MDR vs Trend Micro Managed XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 12.9%, down from 15.5% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Nadeem Syed - PeerSpot reviewer
Quick response times enhance client satisfaction while managing multiple security features
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If there is something wrong or not normal in the endpoint CrowdStrike Falcon Complete is very responsive."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."
"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"It has good visibility, works well, and it is fast."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."
"The exposure management covers vulnerability management in discovery."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"The features are such that MDR is a part of XDR, which includes different products."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"The most valuable feature of Trend Micro Managed XDR is the console."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
 

Cons

"I would like to have the option to deploy on-premise."
"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."
"There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."
"The licensing is a bit complex."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"The improvements needed for CrowdStrike Falcon Complete are in the way the agent updates. The overall management of endpoints needs to be better."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"The main drawback is the lack of local language support in Oman."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"There is a need for greater integration of non-Microsoft devices."
"On the financial side, it is quite expensive."
 

Pricing and Cost Advice

"We have a yearly license, and it could be cheaper."
"Falcon Complete isn't too pricy."
"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
"At approximately €60 per machine, per year, I think that it's a good price point."
"We pay 40,000 euros to use this solution."
"There is a standard license to use CrowdStrike Falcon Complete."
"It's expensive. Its price varies because it's a modular solution."
"There is a license needed to use the solution. The price of the solution is fair."
"Trend Micro's solutions are considerably more expensive than competitors."
"The solution is cost-effective."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"I rate the tool's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
6%
Government
6%
Computer Software Company
18%
Manufacturing Company
8%
Comms Service Provider
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet....
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Unigel, DHR Health
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Trend Micro Managed XDR and other solutions. Updated: April 2025.
856,873 professionals have used our research since 2012.