Red Canary and ThreatLocker Cyber Hero MDR are competing in the cybersecurity sector. Red Canary has an advantage with its comprehensive threat detection, while ThreatLocker Cyber Hero MDR excels in application control and network visibility.
Features: Red Canary provides real-time alert reviews and automation through response playbooks, allowing for swift incident response. It is beneficial for compliance with standards like FFIEC and PCI. ThreatLocker Cyber Hero MDR stands out with its application whitelisting, network module, and app control, offering advanced zero-trust security by blocking unauthorized actions and improving mean time to detect and remediate.
Room for Improvement: Red Canary could enhance its integration with more EDR tools and provide more comprehensive documentation. Additionally, expanding its compliance support beyond banking environments could be beneficial. ThreatLocker Cyber Hero MDR would benefit from streamlined deployment processes and a reduction in false positives. Improvements in user training materials could help minimize the adjustment period for new users.
Ease of Deployment and Customer Service: Red Canary offers a straightforward setup process and highly responsive customer service to address both initial integration and long-term support needs effectively. ThreatLocker Cyber Hero MDR involves a more involved deployment phase, particularly for complex network infrastructures, but compensates with extensive documentation and helpful support to tailor the solution to specific needs.
Pricing and ROI: Red Canary provides competitive pricing, emphasizing ROI through fast threat detection and incident response. ThreatLocker Cyber Hero MDR has higher initial costs but offers significant value with robust security measures, potentially leading to long-term cost savings. Customers seeking extensive security features may find its higher expense justified.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
In emergencies, there is an on-call person available to resolve issues immediately.
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
The services are higher priced.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.
ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.
Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.
What are the solution's most important features?ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.
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