Red Canary and ThreatLocker Cyber Hero MDR are active contenders in the Managed Detection and Response sector. ThreatLocker Cyber Hero MDR seems to have a competitive edge due to its advanced features even though Red Canary is favorably perceived for pricing and support.
Features: Red Canary integrates seamlessly with various EDR software, providing near real-time alert reviews and automating complex processes like MITRE ATT&CK. It’s valuable for assessing security damage quickly and ensuring compliance in industries like banking and healthcare. ThreatLocker Cyber Hero MDR has valuable features such as ringfencing for application control, responsive support, and a focus on blocking indicators of compromise. It reduces mean time to detect and remediates threats rapidly, enhancing security posture.
Room for Improvement: Red Canary could enhance its threat intelligence by offering more granular control over endpoint security. More streamlined deployment guidance could optimize its integration process. Additionally, improvements in automating more diverse security playbooks would be beneficial. ThreatLocker Cyber Hero MDR might focus on reducing false positives and refining the initial tuning process for new users. Enhanced flexibility in application management features could make it even more versatile for different security environments. Improving the detailed reporting system could also be helpful for users requiring more insights into threats.
Ease of Deployment and Customer Service: ThreatLocker Cyber Hero MDR is lauded for its straightforward deployment and efficient customer service, making integration smooth. Red Canary provides comprehensive deployment support, which some find necessary for optimal efficiency. This contrasts ThreatLocker's simplified integration with Red Canary's focus on guided support.
Pricing and ROI: Red Canary offers a cost-effective solution with competitive pricing, delivering solid ROI for businesses needing efficient security operations. ThreatLocker Cyber Hero MDR, though requiring a higher initial investment, provides substantial ROI through advanced security capabilities and operational savings, appealing to those valuing long-term benefits over short-term costs.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
In emergencies, there is an on-call person available to resolve issues immediately.
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
The services are higher priced.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
| Product | Market Share (%) |
|---|---|
| ThreatLocker Cyber Hero MDR | 1.0% |
| Red Canary | 3.4% |
| Other | 95.6% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.
ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.
Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.
What are the solution's most important features?ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.
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