

vCenter Orchestrator and SS&C Blue Prism compete in the automation space. SS&C Blue Prism appears to have the upper hand due to its comprehensive automation features and long-term value.
Features: vCenter Orchestrator offers excellent workflow automation, seamless integration with VMware products, and a robust workflow library. SS&C Blue Prism provides scalable robotic process automation, strong analytics capabilities, and versatile automation across various industries.
Room for Improvement: vCenter Orchestrator could enhance its analytics capabilities, improve adaptability for non-VMware environments, and expand its automation scope. SS&C Blue Prism might benefit from reducing setup complexity, enhancing integration with diverse technologies, and optimizing support documentation for new users.
Ease of Deployment and Customer Service: vCenter Orchestrator is straightforward to deploy within VMware environments, providing a cohesive operational experience. SS&C Blue Prism has a more extensive support network and resources, offering greater deployment flexibility across different environments.
Pricing and ROI: vCenter Orchestrator is cost-effective for enterprises invested in VMware infrastructure, leading to swift ROI. SS&C Blue Prism justifies its higher initial costs with significant long-term ROI through enhanced automation capabilities that streamline extensive business processes.
| Product | Market Share (%) |
|---|---|
| vCenter Orchestrator | 0.7% |
| SS&C Blue Prism | 1.1% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 13 |
| Large Enterprise | 20 |
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
VMware vCenter Orchestrator simplifies the automation of complex IT tasks and integrates with VMware vCloud Suite components to adapt and extend service delivery and operational management, effectively working with existing infrastructure, tools and processes.
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