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SS&C Blue Prism vs vCenter Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
<p>SS&amp;C Blue Prism enhanced efficiency and collaboration, saving 5,000 hours and reducing costs by 50-60% despite licensing expenses.</p>
Sentiment score
6.0
Medium to large enterprises gain ROI from virtualization, but quantifying returns is challenging; vCenter Orchestrator suits specific needs.
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
Account Manager at a manufacturing company with 5,001-10,000 employees
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
Senior Technical Lead at upstage
 

Customer Service

Sentiment score
7.1
<p>SS&amp;C Blue Prism's customer support is proactive and responsive, though some users note occasional slow response times.</p>
Sentiment score
6.2
VMware support is praised for communication and resolution but needs faster response and deeper expertise in some cases.
Our team manages security and compliance by storing data for five years, archiving logs older than seven days while maintaining backups, and implementing strict logging practices.
Assistant Consultant at Tata Consultancy
They provide very detailed responses that enable us to handle any issues effectively.
Technical Auditor at a financial services firm with 10,001+ employees
The response times were slow to turn around.
Intelligent Automation Solution Architect at Digiblu
 

Scalability Issues

Sentiment score
7.7
<p>SS&amp;C Blue Prism is scalable with efficient workload management, though some report limitations; generally praised for capacity and flexibility.</p>
Sentiment score
7.3
vCenter Orchestrator effectively scales from small to large environments, adapting well despite some hardware-specific challenges.
It is scalable from the solution perspective.
Technical Auditor at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
8.5
<p>SS&amp;C Blue Prism is stable and reliable, requiring routine checks and team management to handle high data volumes efficiently.</p>
Sentiment score
7.9
vCenter Orchestrator is highly stable, reliable, and efficient, with occasional issues, praised for trustworthy performance by users.
I found it to be high on stability, and I would rate it at nine.
Intelligent Automation Solution Architect at Digiblu
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
Senior Consultant at Eviden
 

Room For Improvement

<p>SS&amp;C Blue Prism should modernize its interface, simplify integration, and offer flexible licensing to improve accessibility and adoption.</p>
vCenter Orchestrator requires affordability, interface improvements, better integration, automation features, simpler workflows, and accessible support and resources.
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
Intelligent Automation Solution Architect at Digiblu
 

Setup Cost

<p>SS&amp;C Blue Prism's pricing suits large enterprises but is costly for smaller companies, lacking modern flexibility and regional variations.</p>
Enterprise users have mixed opinions on vCenter Orchestrator pricing, with some finding it expensive due to complex licensing.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
Intelligent Automation Solution Architect at Digiblu
The licensing cost can be a bit expensive compared to its competitors.
Technical Lead at Astek
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
Account Manager at a manufacturing company with 5,001-10,000 employees
 

Valuable Features

<p>SS&amp;C Blue Prism automates tasks, enhances efficiency, ensures security, and optimizes processes with a scalable, intuitive design.</p>
vCenter Orchestrator offers seamless automation, easy integration, scalability, user-friendly interface, and cost-effective virtual machine management.
The control room feature, which allows me to run and monitor the automation, is to be the most useful.
Intelligent Automation Solution Architect at Digiblu
 

Categories and Ranking

SS&C Blue Prism
Ranking in Process Automation
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Business Process Design (9th), Business Process Management (BPM) (9th), Medical Insurance Claims Software (1st), Insurance Claims Processing (1st), Document Management Software (3rd), Low-Code Development Platforms (10th), Intelligent Document Processing (IDP) (6th), Loan Management Software (1st), Document Automation Software (3rd), Business Orchestration and Automation Technologies (11th), AI Customer Experience Personalization (11th), AI Finance & Accounting (4th)
vCenter Orchestrator
Ranking in Process Automation
15th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of SS&C Blue Prism is 1.8%, up from 0.6% compared to the previous year. The mindshare of vCenter Orchestrator is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
SS&C Blue Prism1.8%
vCenter Orchestrator0.9%
Other97.3%
Process Automation
 

Featured Reviews

Biwod Duncan - PeerSpot reviewer
Account Manager at a manufacturing company with 5,001-10,000 employees
Automation has saved thousands of hours by processing bulk data and managing emails efficiently
The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.
NB
Hybrid Cloud Engineer at RealPage
Boosts operational efficiency with flexible workflows and reliable cluster management
We currently use vCenter Orchestrator's pre-built workflow templates for our IT processes. The templates are flexible, allowing us to create and convert processes simply and manage patches. Regarding integration capabilities, we do not integrate any third-party tools. We exclusively use VMware products. The integration within the VMware infrastructure is limited to Single Sign-On (SSO). I have not created any workflows in vCenter Orchestrator as workflows are only used for change management. I have not encountered any drag and drop interface. The version control and logging features of vCenter Orchestrator have significantly improved the reliability of our automated processes, particularly during upgrades or patching to the cluster-wise. Previously, it would be done on a one-to-one cluster or one-to-one host basis, but now we only need to monitor it for upgrading or patching the entire cluster. I cannot comment on the pricing and licensing of vCenter Orchestrator as these aspects are managed by our onsite counterpart. Overall, I rate vCenter Orchestrator 8 out of 10. The rating reflects occasional delays in support response times and portal stability issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
15%
Retailer
10%
Comms Service Provider
9%
Construction Company
13%
Financial Services Firm
10%
Marketing Services Firm
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise13
Large Enterprise20
 

Questions from the Community

What is your experience regarding pricing and costs for SS&C Blue Prism?
License management is managed by our project manager and marketing manager, who interact directly with SS&amp;C Blue Prism for renewal processes and acquiring licenses for different environments to...
What needs improvement with SS&C Blue Prism?
Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options. Additionally, getting started with SS&amp;C Blue Prism developmen...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&amp;C Blue Prism is that I have worked for three clients in finance and customer service-based robots. I have worked for BFSI clients and have built around 30 robots in Ente...
What is your experience regarding pricing and costs for vCenter Orchestrator?
We're running a low-profile budget. This is not our main focus on investment technology, so we're trying to reduce costs due to the change from perpetual to subscription licenses.
What needs improvement with vCenter Orchestrator?
For our environment, I do not see any areas of vCenter Orchestrator that could be improved or enhanced. We are currently satisfied with the orchestrator. If any improvements are needed, I will prov...
What is your primary use case for vCenter Orchestrator?
My usual use cases for vCenter Orchestrator involve managing all the ESXi hosts from the US, as we have almost 1200 to 1500 ESXi hosts.
 

Also Known As

SS&C AWD
No data available
 

Overview

 

Sample Customers

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Beiersdorf Shared Services
Find out what your peers are saying about SS&C Blue Prism vs. vCenter Orchestrator and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.