SmartRecruiters vs Zoho Recruit comparison

"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."

"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."

"It is a reliable system, and you can use it for the full cycle of recruitment, easily configuring and adapting it to your processes while everything is tracked in one place."

"It has a neat functionality built in where it rates candidates. So, before you even look at the resume, you see a rating, and it is based on keywords. For example, it will tell you that an applicant is a frontend engineer and has used React, Angular, etc. It gives you a heads up so that you don't have to go through a hundred resumes on Monday morning eliminating applicants. It will tell you that this applicant's skills match 87%, which is pretty neat. You can skip the ones that are rated 25% or something."

"I used the free version, which I found valuable."

"What I really like about SmartRecruiters is communication and collaboration between candidates and internal clients or managers."

"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."

"We absolutely saw ROI, and it was massive."

"I like that the solution is secure and only the admin person has access to download information."

"The customization feature is the most valuable. I can add candidates to the system without having to go into it manually. I can look at a LinkedIn or PNet profile and literally right-click on it and pass that candidate into my database almost completely. It is 100% accurate for 90% of the time. It also has good security. I can't log in without a fingerprint. To log in, I have to give a fingerprint on my smartphone."

"The CV parsing feature is the most valuable as it can parse resumes for the database, and the solution is easy to deploy, stable, scalable, and supported by a good support team."

"One of the features that I really like is that it's very administratively user-friendly. It is easy to add new managers into the system. It's very easy to switch and add regional capability, for instance. Zoho has put a lot of time into the administrative side to make it functional, which was a huge highlight for me and my team. Zoho's reporting functionality is good. It is easy to run lists in Excel, including dashboard reports, to determine if we are hiring accurately. We were able to tweak and improve our recruitment and hiring functions."

"The installation process isn't very complicated."

"The solution is secure and also very user friendly."

"The most valuable feature of Zoho Recruit is I can compete with the larger vendors in the business. I am constantly changing the configuration and the solution adapts to my needs."

"The CV parsing feature is the most valuable. It can parse resumes for the database. It is easy to deploy, and it is also stable and scalable. Its support is also good."

"One of the areas that we would like them to improve is the self-scheduling feature. They have a self-scheduling feature that can be made a little bit more automated when it comes to scheduling. We are trying to use it, but it doesn't feel very user-friendly. This is something that could be improved. They have launched WhatsApp connections in the system, where instead of sending emails, you can WhatsApp candidates directly from the system, but currently, it mainly works in a few countries. Spain, where I'm based, is not one of them. If we use the system, the phone number for the candidates would be from the UK, and we don't think that would be the best. This feature is good for some countries, but not for all at the moment. It was first launched in the USA and then in a couple of countries in Europe. It is not yet launched fully in Europe. Reporting is always something that can be improved. Even though it is working well for us, its reporting can be better. Currently, it is a little bit complicated when it comes to reporting. It has a few pre-made reports that are easy to access, but if you want more details, you need to build your own reports. In order to do that, it is a bit tricky to learn and understand how it works. Even though you have help agents and support for help, it takes some time to learn, but it is not impossible. We have very recently made some integrations with Tableau. We are building dashboards in Tableau where we can get daily updated reports, and they are definitely helpful. That's something we would recommend. SmartRecruiters has recently implemented an inbox. You can have an inbox where you can see all your conversations, but currently, it is not filtering between the recruiters, so you see everyone's emails in there. They have already announced that they are working on the filtering feature for a specific inbox to make it more personalized per recruiter. This way the recruiters can have an overview of their own work."

"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."

"SmartRecruiters' one-click application process could be better."

"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."

"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure."

"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."

"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."

"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."

"The cons of Zoho Recruit include the admin learning curve and the time needed to design and govern advanced workflows and blueprints correctly."

"There is a limit to the number of lines you can extract."

"Its automation is currently complicated, and it could be better. The biggest problem is that their instructions, videos, and documentation are terrible. These should be improved. I would like to see an email tracking feature and an option to find email addresses and leads."

"Zoho Recruit could improve in the ease of use because you need to know how to do scripting or coding to receive some of the functionality in the back end. For example, AI and automation need scripting and coding."

"The pricing could be a bit more reasonable."

"There's a bit of a learning curve."

"The biggest problem is that their instructions, videos, and documentation are terrible."

"The pricing could be a bit more reasonable."

"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."

"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."

"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."

"SmartRecruiters is an expensive solution."

"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."

"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."

"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."

"Zoho Recruit is an affordable solution in comparison to BambooHR and costs relatively the same as Greenhouse implementation wise. It costs less than $100 per user. Large organizations will be able to get enterprise pricing, and Zoho is transparent with their pricing."

"I think it costs about $40 per month for a recruiter account. It comes with ten free accounts. It's well worth the money we are paying."

"In terms of cost, Zoho is by far the most reasonable for what you're getting. You get the option of monthly or yearly price. It is one cost per person for a license, and it is reasonable. My solutions are $50 per person per month."

"The more you scale the solution the more it will cost. If you want the vendor to do the implementation or migration there are extra fees."

"It is in the middle price range. Everything is included in the price."

"The cost of each user depends on the size of our user base."