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Xref vs Zoho Recruit comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Xref
Ranking in Applicant Tracking and Recruiting Software
29th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho Recruit
Ranking in Applicant Tracking and Recruiting Software
3rd
Average Rating
7.6
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Video Interviewing Software (1st)
 

Mindshare comparison

As of January 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of Xref is 1.4%, up from 0.3% compared to the previous year. The mindshare of Zoho Recruit is 2.3%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software Market Share Distribution
ProductMarket Share (%)
Zoho Recruit2.3%
Xref1.4%
Other96.3%
Applicant Tracking and Recruiting Software
 

Featured Reviews

it_user1545606 - PeerSpot reviewer
Senior HR Advisor at a aerospace/defense firm with 201-500 employees
Helps improve turnaround times and flags suspicious activity
The Xref feature I find the most valuable is probably the fact that it does the security check to make sure that the references are not dodgy. It's got security settings in the backend that flag suspicious activity straight away. Most referencing systems are just automated emails that go to somebody that's nominated by the potential employee. Anybody could be the owner of those email addresses; it could be their mom or brother. There are no security checks in place with other systems.
Mae Cleope Villacorta - PeerSpot reviewer
Zoho Specialist at Passtab
Integrated hiring has expanded candidate reach and now needs stronger AI assistance
At the moment, I do not see any suggestions so far because my requirements for my clients are met, and there is another workaround because I also use Deluge scripting inside Zoho. I am currently happy with Zoho Recruit. It is built-in specifically for recruitment, so if I want to customize some things, that is where Zoho Creator will come into the picture. For now, I am happy using Zoho Recruit because it is user-friendly in terms of UI, and there are no issues from my end. There is still room for improvement. I rate it seven because of my good experience with Zoho Recruit while implementing my client's requirements. Up until now, they are using it and they are gaining good results. They are not calling me for technical problems, which means it is properly working from their end. For me, I am comfortable with the UI, but if they want to improve it, for example with a design like Canva, then that is something I could suggest. Additionally, integration with AI would be beneficial. I know there is Zia, but it would be good to integrate some AI that is more commonly used such as ChatGPT. Although it will cost to integrate ChatGPT with Zoho, it would be a good outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is often quicker than playing phone tag, which happens a lot when you're doing reference check. Anyone that has done them before knows that they can turn into weeks of playing phone tag."
"The customization feature is the most valuable. I can add candidates to the system without having to go into it manually. I can look at a LinkedIn or PNet profile and literally right-click on it and pass that candidate into my database almost completely. It is 100% accurate for 90% of the time. It also has good security. I can't log in without a fingerprint. To log in, I have to give a fingerprint on my smartphone."
"The most valuable feature of Zoho Recruit is I can compete with the larger vendors in the business. I am constantly changing the configuration and the solution adapts to my needs."
"The pricing seems to be very reasonable."
"The solution provides the ability to integrate with other Zoho apps, allowing us to automate the hiring process."
"There are two features I love in Zoho Recruit. The first one is mass customization. I can customize the blueprint how I like, add some steps I want to include, and schedule a date and time to send the emails. I can also use a lot of templates. Secondly, the best thing about Zoho is the customer service. Whenever I have an issue or want to upgrade something, I text them through Zoho, and they respond within 40 seconds."
"The CV parsing feature is the most valuable. It can parse resumes for the database. It is easy to deploy, and it is also stable and scalable. Its support is also good."
"The solution is secure and also very user friendly."
"Good reporting feature."
 

Cons

"It would be great to have a defense industry security check option. To be compliant, we have to have a different tool for that."
"There is a limit to the number of lines you can extract."
"It lacks the functionality for finalizing the process when a successful placement is made. There is no invoicing. It is missing the functionality for setting the placement and a start date. I do permanent placements as well as contractors, but it is not really geared towards contractors. So, I have to have a separate solution to manage contractors, timesheets, and things like that. It is just a bit of a pain. It is not as simple as some of the competitors, but it is far more able. There is a lot more to it, and it does a lot more than what any of the competitors currently do, which makes it a little bit more complicated to use, but it is easy enough. None of my staff have any issues. In all such solutions, you have to feed more than what they give you. It is a database at the end of the day, and I would like it to give me things. I would like to load a lead or get someone to just load leads all day, and I would like it to come back to me and say, "There's this position that you've loaded, and these candidates match. Can I send it?" I'd like it to be a little bit more proactive and feed me as much information as I feed it."
"Candidate filtering is a little cumbersome. I would love to see all the design and effort Zoho put in to the administrative user experience also be applied to the manager experience side. Quite a bit of filtering has to be done to get to what you want. Also, you can't get through many candidates because Zoho Recruit has a cap on how many candidates you can view at a time. If you've got hundreds of candidates per job, you may have to scroll through 10 pages."
"Zoho Recruit could benefit from increased flexibility and customization when creating and sending offer letters to new recruits."
"The pricing could be a bit more reasonable."
"No ability to automatically update details."
"Its automation is currently complicated, and it could be better. The biggest problem is that their instructions, videos, and documentation are terrible. These should be improved. I would like to see an email tracking feature and an option to find email addresses and leads."
"I would like them to improve their UX and UI. The front screen or the home page is dull. The tools in the marketplace have flashy home pages and a very funky style. I think that's one area that they can improve. In the future, I would like an option to integrate Zoho by default with other tools, specifically the HR tools. I would love it if I could convert the candidates directly from Zoho. That would be a huge help. They have a paid extension, but it doesn't work well during the trial period."
 

Pricing and Cost Advice

Information not available
"Zoho Recruit is an affordable solution in comparison to BambooHR and costs relatively the same as Greenhouse implementation wise. It costs less than $100 per user. Large organizations will be able to get enterprise pricing, and Zoho is transparent with their pricing."
"The more you scale the solution the more it will cost. If you want the vendor to do the implementation or migration there are extra fees."
"In terms of cost, Zoho is by far the most reasonable for what you're getting. You get the option of monthly or yearly price. It is one cost per person for a license, and it is reasonable. My solutions are $50 per person per month."
"The cost of each user depends on the size of our user base."
"It is in the middle price range. Everything is included in the price."
"I think it costs about $40 per month for a recruiter account. It comes with ten free accounts. It's well worth the money we are paying."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

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Earn 20 points
What needs improvement with Zoho Recruit?
At the moment, I do not see any suggestions so far because my requirements for my clients are met, and there is another workaround because I also use Deluge scripting inside Zoho. I am currently ha...
What is your primary use case for Zoho Recruit?
I have been working with my client for almost two years using Zoho Recruit, and then another client as well for approximately six months duration of the project, during which I also used Zoho Recru...
What is your experience regarding pricing and costs for Zoho Recruit?
It is pricey, but it is worth the price. It depends on the requirements of the client. Zoho Recruit is solely for the recruitment process tool within a business. However, the good aspect is that al...
 

Comparisons

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Overview

 

Sample Customers

Best Pacific Institute of Education, BUSY At Work, Sue Ryder, The Salvation Army, Contact Energy Limited, Cromwell Property Group, Cushman & Wakefield Pty Ltd, Diageo, Direct Line Group, Hirepool Ltd, Scalabrini Village, NZ Lotteries Commission, Proforce, Samsung
Manning Global, Hadfield Education, GEP, Scientific Games, International School of London - Qatar, IIM - Ahemadabad, Change.org
Find out what your peers are saying about SmartRecruiters, Greenhouse, Zoho and others in Applicant Tracking and Recruiting Software. Updated: January 2026.
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