Skype for Business vs TeamViewer comparison

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Skype for Business

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Executive SummaryUpdated on Feb 3, 2025

TeamViewer and Skype for Business compete in the realms of remote access/control and communication, respectively. TeamViewer has the edge in remote capabilities like cross-platform access and remote reboot, whereas Skype for Business excels in communication with strong web conferencing and Microsoft integration.

Features: TeamViewer offers remote access across various NAT and firewall barriers, allowing seamless cross-platform compatibility and remote reboot capability. Users appreciate its high performance and quick connectivity. Skype for Business supports seamless communication with robust web conferencing, VoIP capabilities, and tight integration with Microsoft tools, enhancing collaborative efforts.

Room for Improvement: TeamViewer requires better Linux support, enhanced compatibility between versions, and improved clipboard management. Users desire improved session stability. Skype for Business could benefit from refined video quality, better integration with non-Microsoft products, and a more user-friendly interface. Interoperability and session management need attention in both solutions.

Ease of Deployment and Customer Service: TeamViewer is known for its easy setup and reliable customer service, with many users resolving issues independently. It supports on-premises installations effectively. Skype for Business, being cloud-centric, integrates seamlessly within Microsoft environments but might demand more initial setup. User feedback on its support varies, often reflecting implementation challenges.

Pricing and ROI: TeamViewer may seem costly but delivers rapid ROI by reducing travel costs and enhancing productivity. A free version helps users assess their needs before purchasing. Skype for Business, part of Office 365, offers a cost-effective solution for Microsoft-heavy organizations but might be perceived as expensive in certain regions. Its ROI relies on fully leveraging its features to justify costs.

To learn more, read our detailed Skype for Business vs. TeamViewer Report (Updated: July 2025).

Skype for Business vs. TeamViewer

July 2025

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Helped 861,170 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Skype for Business

Ranking in Virtual Meetings

4th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Skype for Business is 12.5%, up from 8.2% compared to the previous year. The mindshare of TeamViewer is 6.9%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Magdalena Teodorczuk

Senior at Krajowy Depozyt Papierów Wartosciowych S.A.

Offers great audio and video quality for virtual meetings

I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Skype for Business is good for meetings and instant messaging."

"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."

"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."

"The solution is stable and scalable."

"The solution’s video quality is fine."

"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."

"Making calls and having meetings is easy."

"You can do meetings of up to two hundred people in a single conversation."

More Skype for Business pros

"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."

"The solution is very stable. We've never had a problem with it."

"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."

"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."

"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."

"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."

"The most valuable feature of TeamViewer is its ease of use."

"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."

More TeamViewer pros

Cons

"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."

"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."

"I don't recall coming across any big missing features."

"The initial setup could be simplified."

"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."

"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."

"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."

"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."

More Skype for Business cons

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."

"The solution could improve by increasing or removing the time limitation on the use of a session."

"Voice communication and screen communication or face-to-face communication could be improved."

"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."

"The stability of TeamViewer is good, but it could be better."

"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."

"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."

More TeamViewer cons

Pricing and Cost Advice

"It may be slightly costly, but the features are awesome."

"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."

"A license is required to use the solution."

"I use the product's open-source version."

"We purchased an open license."

"It may be considered costly for certain markets, such as in India."

"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."

"We are using the subscription-based version of Skype for Business. There is a free version of the solution."

More Skype for Business pricing and cost advice

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"We have a permanent license and the price is reasonable."

"There is a free and paid version of this solution. I am currently using the free version."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"TeamViewer has multiple licensing options."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

More TeamViewer pricing and cost advice

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861,170 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

67%

Financial Services Firm

Computer Software Company

Manufacturing Company

Computer Software Company

13%

Manufacturing Company

University

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Skype for Business?

The solution’s video quality is fine.

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

What needs improvement with Skype for Business?

The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

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Product Reports

Download Skype for Business product report

Skype for Business

June 2025

Download TeamViewer product report

June 2025

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

No data available

Overview

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross