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Skype for Business vs TeamViewer comparison

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3,272 views|2,445 comparisons
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18,092 views|15,846 comparisons
Featured Review
Buyer's Guide
Skype for Business vs. TeamViewer
May 2022
Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: May 2022.
595,546 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I use the chat feature to communicate with my staff, which is very helpful.""The GUI is very user-friendly.""It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy.""Making calls and having meetings is easy.""The most valuable feature is how useful it has been for virtual meetings during the pandemic.""The calling features are most valuable, especially now as we are working remotely.""It's a good product, we like using it.""People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"

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"It is fairly feature-rich and stable.""TeamViewer is fast and easy to manipulate.""I recommend it as a solution for remote disk users.""The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones.""The product is quite stable. The performance is good.""The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use.""I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution.""The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."

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Cons
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release.""Microsoft Teams, as I see it now, is more useful than Skype for Business.""There are not many options, in terms of some other third-party integration.""The technical support from Microsoft needs to be improved.""The initial setup could be simplified.""The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams.""The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch.""There are issues with the bandwidth, particularly for external meetings,"

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"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers.""In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously.""One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine.""The solution could improve by increasing or removing the time limitation on the use of a session.""There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.""The solution could be improved by enhancing the use of the mobile version to be used on phones.""The installation and the update agent could improve.""TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."

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Pricing and Cost Advice
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • "The licensing is billed on a yearly basis."
  • "We are using the subscription-based version of Skype for Business. There is a free version of the solution."
  • "We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
  • "Previously, I did not use another solution."
  • "Our company pays for a license for us to use the solution."
  • More Skype for Business Pricing and Cost Advice →

  • "There is a free and paid version of this solution. I am currently using the free version."
  • "It would be nice if it is cheaper."
  • "TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
  • "The version of the solution we are using is free."
  • "We're using the free version. We do not pay any licensing fees."
  • "The price of the license could be less expensive."
  • "We are not using the solution for commercial use therefore it is free to use."
  • "The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
  • More TeamViewer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere.
    Top Answer: 
    I never paid for a Skype for Business license as it's free on my device, but Zoom, we pay $20 a month.
    Top Answer: 
    Dynamic file updating is a feature I haven't seen on Skype for Business. It's an area for improvement, e.g. I've seen that feature on Microsoft Teams, but not on this tool. If I send one file and… more »
    Top Answer: 
    The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer: 
    I recommend it as a solution for remote disk users.
    Ranking
    6th
    out of 59 in Virtual Meetings
    Views
    3,272
    Comparisons
    2,445
    Reviews
    17
    Average Words per Review
    414
    Rating
    7.2
    1st
    out of 59 in Virtual Meetings
    Views
    18,092
    Comparisons
    15,846
    Reviews
    20
    Average Words per Review
    316
    Rating
    8.6
    Comparisons
    Also Known As
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview
    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

    TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.

    Offer
    Learn more about Skype for Business
    Learn more about TeamViewer
    Sample Customers
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Comms Service Provider17%
    Computer Software Company17%
    University10%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company18%
    Government12%
    Financial Services Firm6%
    REVIEWERS
    Healthcare Company14%
    Comms Service Provider9%
    Maritime Company7%
    Non Profit7%
    VISITORS READING REVIEWS
    Comms Service Provider26%
    Computer Software Company20%
    Government6%
    Educational Organization5%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise47%
    REVIEWERS
    Small Business46%
    Midsize Enterprise33%
    Large Enterprise21%
    Buyer's Guide
    Skype for Business vs. TeamViewer
    May 2022
    Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: May 2022.
    595,546 professionals have used our research since 2012.

    Skype for Business is ranked 6th in Virtual Meetings with 20 reviews while TeamViewer is ranked 1st in Virtual Meetings with 19 reviews. Skype for Business is rated 7.4, while TeamViewer is rated 8.6. The top reviewer of Skype for Business writes "Easy video conferencing with a simple setup and capable of saving conversations". On the other hand, the top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". Skype for Business is most compared with Zoom, Webex, 3CX Live Chat, GoToMeeting and Cisco Jabber, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, GoToMyPC and LogMeIn Central. See our Skype for Business vs. TeamViewer report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.