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Skype for Business vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Virtual Meetings
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Remote Access (3rd)
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Skype for Business is 12.5%, up from 8.2% compared to the previous year. The mindshare of TeamViewer is 6.9%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found Skype for Business to be stable."
"The product helps me make international calls."
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"Skype for Business is good for meetings and instant messaging."
"The solution is scalable and is capable of working on every appliance on every operating system."
"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."
"The GUI is very user-friendly."
"The most valuable feature of TeamViewer is its ease of use."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"It's a user-friendly product."
"This solution is straightforward to use."
 

Cons

"There are issues with the bandwidth, particularly for external meetings,"
"We have had trouble with scalability when trying to host large meetings."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"I would like to see an updated user interface and layout even though no functionality is missing."
"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"It should have ability to display notes in the computer list."
 

Pricing and Cost Advice

"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The licensing is billed on a yearly basis."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"Previously, I did not use another solution."
"We purchased an open license."
"A license is required to use the solution."
"We are using the standard free version of TeamViewer."
"We use the free version of TeamViewer."
"We're using the free version. We do not pay any licensing fees."
"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."
"We are not using the solution for commercial use therefore it is free to use."
"We have a permanent license and the price is reasonable."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Financial Services Firm
6%
Computer Software Company
4%
Manufacturing Company
4%
Computer Software Company
13%
Manufacturing Company
9%
University
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
No data available
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.