We performed a comparison between Cisco Jabber and Skype for Business based on real PeerSpot user reviews.
Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications."It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"The calling features are most valuable, especially now as we are working remotely."
"The product's initial setup phase is very easy."
"The solution’s video quality is fine."
"The quality of the meetings is very good."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"Desktop sharing is a valuable feature."
"A good option for virtual meetings."
"Cisco Jabber is not a collaborative tool."
"I presume that very small businesses would have a tough time justifying the investment."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"Skype for Business is not stable."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"Going forward, I would like to see better call quality and reliability."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"The stability could be improved."
"The initial setup could be simplified."
"The video conferencing quality can be improved."
Earn 20 points
Cisco Jabber is ranked 6th in Unified Communications while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Cisco Jabber is rated 9.0, while Skype for Business is rated 7.8. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco Jabber is most compared with Cisco Unified Communications, Kamailio SIP Server, Genesys PureConnect and Digium Asterisk, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Unified Communications.
We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
