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ServiceNow Security Operations vs Swimlane comparison

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Buyer's Guide
Security Orchestration Automation and Response (SOAR)
September 2022
Executive Summary

We performed a comparison between ServiceNow Security Operations and Swimlane based on real PeerSpot user reviews.

Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ServiceNow Security Operations vs. Swimlane report (Updated: September 2022).
Download the complete report
635,987 professionals have used our research since 2012.
Featured Review
Anonymous User
Streamlines processes, collects data, and allows you to manage the solution through dashboards
It streamlines processes. It collects data. It takes data and turns it into information. It allows you to manage through dashboards and work lists.... Read more →
Use Swimlane?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
  • "The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

    • More ServiceNow Security Operations Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
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    Questions from the Community
    What do you like most about ServiceNow Security Operations?
    Top Answer:The solution is stable.
    Read all 5 answers   →
    What is your experience regarding pricing and costs for ServiceNow Securi...
    Top Answer:I'm not aware of the exact pricing. It's not an aspect I deal with.
    Read all 6 answers   →
    What needs improvement with ServiceNow Security Operations?
    Top Answer:You can't connect to anything. You've got to open more windows and know the right thing to ask for. It's a pain. It doesn't interact with things very well. It takes a long time for them to set up an… more »
    Read all 6 answers   →
    What do you like most about Swimlane?
    Top Answer:The technical support from Swimlane is very good.
    What needs improvement with Swimlane?
    Top Answer:The initial setup and deployment are complex.
    What is your primary use case for Swimlane?
    Top Answer:We are a solution provider and this is one of the security products that we implement for our clients. Its primary use is as a security orchestration and administration tool.
    Ranking
    6th
    out of 26 in Security Orchestration Automation and Response (SOAR)
    Views
    4,445
    Comparisons
    2,776
    Reviews
    3
    Average Words per Review
    624
    Rating
    8.0
    14th
    out of 26 in Security Orchestration Automation and Response (SOAR)
    Views
    1,577
    Comparisons
    972
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    ServiceNow
    Swimlane
    Overview

    ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.

    Swimlane is a leader in security orchestration, automation and response (SOAR). By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dashboards and reporting from across your security infrastructure, Swimlane maximizes the incident response capabilities of over-burdened and understaffed security operations.

    Swimlane was founded to deliver scalable innovative and flexible security solutions to organizations struggling with alert fatigue, vendor proliferation and chronic staffing shortages. Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response.

    Offer
    Learn more about ServiceNow Security Operations
    Learn More
    Learn more about Swimlane
    Learn More
    Sample Customers
    DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
    LinkedIn, TransUnion, Citrix, Aetna, Perspecta
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm14%
    Energy/Utilities Company9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Comms Service Provider10%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise13%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise10%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise67%
    Buyer's Guide
    Security Orchestration Automation and Response (SOAR)
    September 2022
    Download Free Report
    Find out what your peers are saying about Palo Alto Networks, Splunk, Exabeam and others in Security Orchestration Automation and Response (SOAR). Updated: September 2022.
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    635,987 professionals have used our research since 2012.

    ServiceNow Security Operations is ranked 6th in Security Orchestration Automation and Response (SOAR) with 3 reviews while Swimlane is ranked 14th in Security Orchestration Automation and Response (SOAR). ServiceNow Security Operations is rated 8.0, while Swimlane is rated 0.0. The top reviewer of ServiceNow Security Operations writes "Takes care of problem management but does require more features". On the other hand, ServiceNow Security Operations is most compared with Splunk Phantom, Palo Alto Networks Cortex XSOAR, IBM Resilient, Fortinet FortiSOAR and FireEye Helix, whereas Swimlane is most compared with Palo Alto Networks Cortex XSOAR, Splunk Phantom, Siemplify, Fortinet FortiSOAR and IBM Resilient.

    See our list of best Security Orchestration Automation and Response (SOAR) vendors.

    We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.