The technical support from Swimlane is very good.
Swimlane offers exceptional technical support and efficiently combines logs into a single portal, significantly reducing analyst time and enhancing quick workflow design. However, complex setup, stability issues, version control limitations, and lack of scalability requiring manual coding pose challenges. More colors for risk representation and prioritization are needed. Despite these drawbacks, Swimlane remains valuable for streamlined access and manpower savings, though improvements are necessary for stability and version management.
