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SentinelOne Singularity Complete vs Vectra AI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
SentinelOne Singularity Complete cuts costs by boosting productivity, preventing threats, and reducing ransomware risks, offering quick ROI.
Sentiment score
7.1
Vectra AI enhances security efficiency, reduces threat response times, and offers cost-effective risk management compared to other solutions.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
7.2
SentinelOne Singularity Complete offers quick, knowledgeable support with remote sessions, though some desire faster, interactive phone or chat options.
Sentiment score
8.2
Vectra AI's customer service is responsive, knowledgeable, and generally praised, though complex issues might experience occasional delays.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
The support is quite reliable depending on the service engineer assigned.
When I create tickets, the response is fast, and issues are solved promptly.
 

Scalability Issues

Sentiment score
8.0
SentinelOne Singularity Complete scales efficiently, smoothly handling deployments, adding agents, and supporting growth across diverse IT infrastructures.
Sentiment score
7.5
Vectra AI is scalable and flexible, easily integrating with cloud platforms, but may require planning and can be costly.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
7.8
SentinelOne Singularity Complete is praised for stability, performance, and proactive updates, despite occasional third-party software conflicts.
Sentiment score
8.0
Vectra AI is praised for stability, requiring minimal maintenance, with efficient updates and quick issue resolution ensuring reliable performance.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

SentinelOne Singularity Complete requires UI, integration, resource efficiency, and pricing improvements, with enhanced support and deployment processes.
Vectra AI needs better visibility, integration, flexibility, reporting, and customization, plus improved UI, detection accuracy, and endpoint coverage.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Neither Vectra nor Darktrace have a function like a status health check on my log sources and traffic sources.
 

Setup Cost

SentinelOne Singularity Complete provides cost-effective endpoint security, with competitive pricing justified by its comprehensive and flexible features.
Vectra AI's pricing varies; it's seen as costly yet competitive for quality, with complex licensing needing simplification.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Vectra is cheaper in terms of pricing and features compared to Darktrace.
It is very acceptable when you compare it with Darktrace, for example.
 

Valuable Features

SentinelOne Singularity Complete is lauded for AI threat detection, automation, user-friendly interface, and efficient endpoint security without cloud reliance.
Vectra AI excels in threat detection, risk management, and seamless integration, enhancing security operations with AI-driven insights.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
There are extensive out-of-box detection capabilities.
The main feature of Vectra AI that I find valuable is its focus on the user interface and its approximately two hundred algorithms based on artificial intelligence and machine learning.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
200
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd)
Vectra AI
Ranking in Extended Detection and Response (XDR)
16th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Network Detection and Response (NDR) (2nd), Identity Threat Detection and Response (ITDR) (9th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of SentinelOne Singularity Complete is 6.2%, up from 5.8% compared to the previous year. The mindshare of Vectra AI is 3.4%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete6.2%
Vectra AI3.4%
Other90.4%
Extended Detection and Response (XDR)
 

Featured Reviews

Daniel Giacomelli - PeerSpot reviewer
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
Mohammad Alkurdi - PeerSpot reviewer
Innovative detection features enhance monitoring
The advantages of the integration are not entirely out-of-the-box. You have to do it manually. When I'm doing tier response, an out-of-the-box solution is not available. You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end. This is a major consideration about them. The recall feature, if it can be placed in some areas instead of the cloud, and charged for, would be better. Recall the storage where you watch all the traffic, and you can recall it and try to analyze it in the back end. It’s cloud-based. If they offer it on-prem, it would be better. I think they have a solution, but I have never tested it, to be honest with you.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
7%
Government
5%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise45
Large Enterprise75
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is the biggest difference between Corelight and Vectra AI?
The two platforms take a fundamentally different approach to NDR. Corelight is limited to use cases that require the eventual forwarding of events and parsed data logs to a security team’s SIEM or ...
What do you like most about Vectra AI?
The solution is currently used as a central threat detection and response system.
What is your experience regarding pricing and costs for Vectra AI?
It is very acceptable when you compare it with Darktrace, for example.
 

Also Known As

Sentinel Labs, SentinelOne Singularity
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about SentinelOne Singularity Complete vs. Vectra AI and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.