We compared SentinelOne Singularity Complete and Microsoft Defender for Endpoint based on our users' reviews across various parameters. After reading all of the collected data, you can find our conclusion below.
SentinelOne Singularity Complete offers a quick and smooth setup. The solution is praised for advanced threat detection, real-time monitoring, and comprehensive reporting, but users note room for improvement in UI, customization, and customer support. Users find Microsoft Defender's customer service excellent, with positive outcomes from utilizing the software, but suggest enhancements in system performance, UI, and threat detection capabilities. SentinelOne emphasizes protection and ease of use and Microsoft Defender highlights efficient threat prevention and seamless integration with Microsoft products.
Features: SentinelOne Singularity Complete excels in advanced threat detection, real-time monitoring, easy deployment, and comprehensive reporting. Microsoft Defender for Endpoint offers robust security measures, efficient threat detection, seamless integration, a user-friendly interface, and effective management tools.
Pricing and ROI: SentinelOne Singularity Complete users find its setup cost to be reasonable, with flexible licensing options for scalability. Microsoft Defender for Endpoint also offers competitive pricing and a straightforward setup process, making licensing hassle-free according to users. SentinelOne Singularity Complete offers higher ROI with comprehensive protection and ease of use, noted for better security measures. Microsoft Defender for Endpoint receives positive feedback but falls short in efficiency.
Room for Improvement: SentinelOne Singularity Complete could be improved with a more intuitive user interface, customizable options, enhanced reporting features, and better customer support. Microsoft Defender for Endpoint needs enhancements in system performance, UI, and threat detection for better scanning and threat removal.
Deployment and customer support: Users praise SentinelOne Singularity Complete for its quick and smooth setup. Microsoft Defender for Endpoint has varied implementation times, ranging from three months to a week, highlighting potential extensive time requirements., SentinelOne Singularity Complete offers efficient, responsive, and knowledgeable customer service, providing quick response times and helpful guidance. Microsoft Defender for Endpoint also receives high praise for prompt and effective assistance, with knowledgeable and responsive support.
The summary above is based on 534 interviews we conducted recently with SentinelOne Singularity Complete and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The product's initial setup phase is very easy."
"The product detects and blocks threats and is more proactive than firewalls."
"The price is low and quite competitive with others."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The protection that it provides is quite good."
"The best part is that it is built into Windows, whether it is a server base or a desktop base, which gives more control over the operating system. Because Defender, the operating system, and the Office solution are by Microsoft, everything is working like hand-in-glove. Its administrative overhead is less because a desktop user has already got some experience of how to handle a Microsoft Defender notification or administer it."
"The solution is highly scalable."
"It comes included with the Windows license."
"Microsoft Defender for Endpoint is easy to load and it runs quietly in the background, unlike other solutions."
"The solution provides protections and reports about strange behavior and automatically blocks some of it. I love the way that statuses are represented."
"I've started to test it from the security point of view. There are plenty of features that are interesting, but at this time, the XDR functionality is most valuable. It is endpoint security on steroids."
"It's one of the best antiviruses on the market."
"The remediation and rollback features are pretty impressive."
"We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console access."
"It has helped to reduce our organizational risks."
"The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable."
"The solution is extremely stable."
"Previously, we had some processes related to incident response which required more steps. We needed to upload to VirusTotal, Sandbox, et cetera. Now, this process is shortened because all of the information we need is already in SentinelOne. We can briefly analyze and even respond from one management console. If someone has SOC, using the API, they can control everything. It's very cool. I think this is the future."
"The Storyline feature has significantly affected our incident response time. Originally, what would take us hours, now it takes us several minutes."
"It is a good endpoint solution. That's the reason we chose it. We looked at other solutions, such as CrowdStrike, and based on the cost and the services it delivers, it was the better choice."
"The dashboard isn't easy to access and manage."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The support needs improvement."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution should address emerging threats like SQL injection."
"FortiEDR can be improved by providing more detailed reporting."
"ZTNA can improve latency."
"The user interface could use some improvement."
"I think Microsoft needs to improve some of the security aspects of Defender. The email part, in particular, needs to be improved in terms of security effectiveness."
"I would like to have a dashboard that shows an overview of the results for the enterprise."
"I would like to be able to set up any kind of protection I want in the firewall, any IP address or any number."
"The GUI is very complex and could be more user friendly."
"With the XDR dashboard, when you're doing an investigation and you're drilling down to obtain further details it tends to open many different tabs that take you away from your main tabs. You can end up having 10 tabs open for one investigation. This is another area for improvement because you can end up getting lost in the multiple tabs. Therefore, the central console can be improved so that it does not take you to several different pages for each investigation."
"I would like to see improvements made to how it secures activities on web pages."
"The product should reduce updates since it is hard to keep up."
"I rate Singularity Cloud Workload Security's stability a four out of ten."
"The anti-ransomware technology takes up a lot of disc space."
"My biggest complaint is that when you're logged into the console there is the Help section where you can review all the documentation. But when you log in to the support portal, there is documentation there as well. They need to sync those two into one place so that I don't have to search in two different locations for an answer."
"The process of uninstalling and reinstalling older agent updates needs improvement."
"The adware and pop-up blockers have room for improvement."
"We are now using an external monitoring tool to monitor the services of SentinelOne, because apparently they don't have any solution for that. When the SentinelOne agent is down, you can go to the interface and see a mark on SentinelOne that something is not correct or the server needs to be rebooted, but you will not get an alert. You will not be warned that there is an issue with the SentinelOne agent. I have found that a little bit disturbing, because then we need to use a third-party monitoring tool to make sure that all services of SentinelOne are up and running."
"While SentinelOne Singularity Complete effectively visualizes security data across our solutions, requiring extensive manual effort for analysis limits its effectiveness. I would therefore rate it a seven out of ten."
"Initially, when we first deployed the solution, it caused some third-party connectivity issues."
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. Microsoft Defender for Endpoint is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Fortinet FortiClient, whereas SentinelOne Singularity Complete is most compared with CrowdStrike Falcon, Darktrace, ThreatLocker Protect, Datto Endpoint Detection and Response (EDR) and ESET Endpoint Protection Platform. See our Microsoft Defender for Endpoint vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Anti-Malware Tools vendors, and best Endpoint Detection and Response (EDR) vendors.
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