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Selenium HQ vs SmartBear TestComplete vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Selenium HQ reduces testing time, increases ROI, and offers cost-efficient automation, despite needing skilled users for optimal performance.
Sentiment score
6.8
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
Sentiment score
6.9
Tricentis Tosca offers high ROI by reducing test times and labor, with full CI integration enhancing productivity and market speed.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
 

Customer Service

Sentiment score
6.0
Selenium HQ's open-source model means no official support, but extensive community resources offer effective help for troubleshooting.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
Sentiment score
6.8
Tricentis Tosca's support is praised for expertise and speed, but users note response delays and reliance on generic answers.
The marketplace community and forums are what we browse and look after, and we have found solutions whenever we tried to find anything.
I have not had the need to escalate questions to Selenium HQ tech support recently, as open community support is widely available and has been sufficient for our needs.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
They provide 24/7 support with resolution times within one to two hours.
Response through chat has been replaced by chatbots, which has impacted the experience.
 

Scalability Issues

Sentiment score
7.4
Selenium HQ is scalable and efficient for large scenarios, though hardware and configuration can impact performance.
Sentiment score
7.4
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
Sentiment score
7.3
Tricentis Tosca is highly scalable, supporting enterprise environments with robust automation, despite integration challenges and licensing considerations.
We can execute thousands of test cases weekly, and our automation coverage using Selenium HQ is approximately eighty-five percent.
Scalability is excellent with Tricentis Tosca.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
 

Stability Issues

Sentiment score
7.0
Selenium HQ is stable across platforms, with minor issues in Internet Explorer; most find Chrome and Firefox satisfactory.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
Sentiment score
7.4
Tricentis Tosca is generally stable, with occasional issues like connection drops, licensing complexity, and performance in large projects.
Selenium HQ is a scalable solution; it has been in production for the last two years, but I have been working on it for the last six years, so it is definitely scalable.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
 

Room For Improvement

Selenium HQ requires better browser support, enhanced reporting, frequent updates, mobile testing, improved documentation, and user-friendly features.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
Tricentis Tosca struggles with high costs, steep learning curve, limited features, and integration issues, impacting user experience significantly.
An automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
I don't know if we have that capability to provide different data sources such as SQL Server, CSV, or maybe some other databases, so that kind of capability would be great.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
 

Setup Cost

Selenium HQ is a cost-effective, open-source tool, though additional expenses may arise for maintenance, implementation, and expertise.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
Tricentis Tosca's high cost suits large enterprises, offering comprehensive automation features that justify its expense over cheaper alternatives.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
 

Valuable Features

Selenium HQ provides cost-free, adaptable, cross-platform testing with customization, CI tool compatibility, and a supportive community.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
Tricentis Tosca offers scriptless, model-based test automation, supporting diverse technologies with ease, efficiency, and robust user experience.
New features in Selenium HQ make object identification easier without reliance on XPath and CSS.
When we were doing these tests manually, it took several hours of effort, and those hours, when counted on the basis of person days, used to be maybe six or seven months of effort, which we can now do every day by running the pipeline.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
 

Mindshare comparison

As of August 2025, in the Functional Testing Tools category, the mindshare of Selenium HQ is 3.5%, down from 4.8% compared to the previous year. The mindshare of SmartBear TestComplete is 4.9%, down from 5.2% compared to the previous year. The mindshare of Tricentis Tosca is 18.9%, up from 17.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Sujata Sujata Ghadage - PeerSpot reviewer
Automation in testing processes sees improvement with multi-browser support and easier website interactions
Selenium HQ could improve by including a robust reporting framework, eliminating the need for external frameworks. The tool could simplify object identification, enabling users to generate XPaths without requiring detailed DOM understanding. Additionally, an automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
Computer Software Company
18%
Manufacturing Company
15%
Financial Services Firm
11%
Government
7%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
13%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interf...
What do you like most about Selenium HQ?
Selenium's open-source nature is a key advantage. Its extensive support for diverse web technologies.
What is your experience regarding pricing and costs for Selenium HQ?
I will give an eight for my satisfaction with the pricing and licensing costs of Selenium HQ.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

SeleniumHQ
No data available
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Overview

 

Sample Customers

BrowserStack, Sauce Labs, experitest, Tricentis GmbH, SmartBear Software
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Tricentis, OpenText, UiPath and others in Functional Testing Tools. Updated: July 2025.
864,574 professionals have used our research since 2012.