We performed a comparison between LEAPWORK and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer."
"The UI is user-friendly."
"It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data."
"The ease-of-use and quality of the overall product are above average."
"Selenium integration."
"The most valuable feature is the integration with Azure DevOps."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"The reporting is ready to use and doesn't require any setup."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process."
"The initial setup is difficult."
"This solution could be improved by offering better reporting related to the integration into Azure DevOps."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"There could be API interfaces with this tool."
"The artificial intelligence needs to be improved."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"Right now, the product only supports Windows."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"One notable drawback is the absence of native integration with Git."
LEAPWORK is ranked 17th in Test Automation Tools with 2 reviews while SmartBear TestComplete is ranked 8th in Test Automation Tools with 8 reviews. LEAPWORK is rated 7.6, while SmartBear TestComplete is rated 7.6. The top reviewer of LEAPWORK writes "The product has a user-friendly UI, and it provides good support, but it is expensive and difficult to setup". On the other hand, the top reviewer of SmartBear TestComplete writes "Easy to learn with accurate recordings and good consistency". LEAPWORK is most compared with Tricentis Tosca, OpenText UFT One, Worksoft Certify, Katalon Studio and Avo Assure, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and Eggplant Test. See our LEAPWORK vs. SmartBear TestComplete report.
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