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LEAPWORK vs SmartBear TestComplete comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LEAPWORK
Ranking in Test Automation Tools
22nd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (7th), Regression Testing Tools (5th)
 

Mindshare comparison

As of September 2026, in the Test Automation Tools category, the mindshare of LEAPWORK is 1.7%, up from 1.5% compared to the previous year. The mindshare of SmartBear TestComplete is 5.3%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.3%
LEAPWORK1.7%
Other93.0%
Test Automation Tools
 

Featured Reviews

VS
Test Associate & Manager at IGT Solutions
The product has a user-friendly UI, and it provides good support, but it is expensive and difficult to setup
We are partners with the product. We use it for end-to-end automation. We can automate server-based and web-based applications. We can also do continuous integration and continuous delivery It is a low-code/no-code automation tool. The UI is user-friendly. It supports web-based and browser-based…
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is user-friendly."
"As a testing tool, it is great; it does exactly what we need it to do, and it is very robust in the number of features that you could support for testing."
"The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer."
"Anyone can use LEAPWORK because it is a no code solution that removes the need for a developer."
"It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data."
"This application is helping a lot in regression testing."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"The solution has saved a lot of human resources by running full regression tests prior to each release, and over the years many major bugs have been detected by the tool, saving us the big expense of fixing problems after a release."
"The product has many features."
"The automation has improved over time, allowing it to integrate with other external tools for defect tracking."
"Test items, project variables helps in managing automation suite and scheduling execution."
"You can record your actions and play them back later."
"Customer Service: It's good. Technical Support: It's good."
 

Cons

"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process."
"The initial setup is difficult."
"It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do."
"This solution could be improved by offering better reporting related to the integration into Azure DevOps."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing."
"Memory consumption Speed of interaction with controls Sets of prepared libraries like asserts Templates of tests from scratch"
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"TestComplete had problems during long hours runs. In some cases it could crash without leaving any logs."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
 

Pricing and Cost Advice

"We got a deal on it for the first year. We're paying $8,000."
"The product is not cheap."
"Our ROI is about $10,000 a year."
"The price is less, compared to other products, such as QTP."
"It is approximately $6,000 a year."
"The licensing costs are in the range of $1,000 to $3,000."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The pricing is a little above average — it could be lower."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Insurance Company
10%
Manufacturing Company
7%
Computer Software Company
7%
Manufacturing Company
13%
Outsourcing Company
10%
Financial Services Firm
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Do you recommend Leapwork? How is Leapwork pricing?
Do you recommend Leapwork? I absolutely recommend Leapwork. In fact, I consider it to be one of the best test automation tools. I like it because it provides many benefits. Some of the ones I fin...
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

Samutec
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about LEAPWORK vs. SmartBear TestComplete and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.