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LEAPWORK vs SmartBear TestComplete comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LEAPWORK
Ranking in Test Automation Tools
22nd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (6th), Regression Testing Tools (5th)
 

Mindshare comparison

As of November 2026, in the Test Automation Tools category, the mindshare of LEAPWORK is 1.6%, up from 1.5% compared to the previous year. The mindshare of SmartBear TestComplete is 5.3%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.3%
LEAPWORK1.6%
Other93.1%
Test Automation Tools
 

Featured Reviews

VS
Test Associate & Manager at IGT Solutions
The product has a user-friendly UI, and it provides good support, but it is expensive and difficult to setup
We are partners with the product. We use it for end-to-end automation. We can automate server-based and web-based applications. We can also do continuous integration and continuous delivery It is a low-code/no-code automation tool. The UI is user-friendly. It supports web-based and browser-based…
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Anyone can use LEAPWORK because it is a no code solution that removes the need for a developer."
"It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data."
"The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer."
"The UI is user-friendly."
"As a testing tool, it is great; it does exactly what we need it to do, and it is very robust in the number of features that you could support for testing."
"This product is quite mature, able to compete with other products in the market, and I would highly recommend it."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"Selenium integration."
"Possibility of the automated testing, installing plugins and extensions, data-driven testing and debugger."
"TestComplete fits almost almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications, making it an amazing feature for companies that want to automate UI tests on each application built in-house."
"TestComplete is a good product compared to other options that are on the market."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"The solution has saved a lot of human resources by running full regression tests prior to each release, and over the years many major bugs have been detected by the tool, saving us the big expense of fixing problems after a release."
 

Cons

"The initial setup is difficult."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing."
"This solution could be improved by offering better reporting related to the integration into Azure DevOps."
"It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools like Notepad++."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"This tool is also very expensive compared to the similar tools in the market. Price needs to be affordable."
"The initial setup of SmartBear TestComplete was complex."
"One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete."
"Memory consumption Speed of interaction with controls Sets of prepared libraries like asserts Templates of tests from scratch"
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
 

Pricing and Cost Advice

"The product is not cheap."
"We got a deal on it for the first year. We're paying $8,000."
"The pricing is pretty reasonable."
"The solution's pricing is too high."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The price is less, compared to other products, such as QTP."
"The option we chose was around $2,000 USD."
"We have a TestComplete 12 license."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Insurance Company
9%
Construction Company
7%
Manufacturing Company
7%
Manufacturing Company
13%
Financial Services Firm
12%
Outsourcing Company
11%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Do you recommend Leapwork? How is Leapwork pricing?
Do you recommend Leapwork? I absolutely recommend Leapwork. In fact, I consider it to be one of the best test automation tools. I like it because it provides many benefits. Some of the ones I fin...
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

Samutec
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about LEAPWORK vs. SmartBear TestComplete and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.