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BrowserStack vs Selenium HQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
BrowserStack boosts ROI by saving time, integrating CI/CD, accelerating testing, reducing bugs, and streamlining with Jira.
Sentiment score
6.6
Selenium HQ reduces testing time, increases ROI, and offers cost-efficient automation, despite needing skilled users for optimal performance.
Pipeline executions that used to take eight hours have been reduced to one hour, enhancing continuous deployment and providing quicker feedback cycles.
Managing Technical Consultant at a tech vendor with 10,001+ employees
I think its biggest benefit is how it integrates with our CI/CD, not necessarily giving access to developers for test devices.
Test Software Development Engineer at uShip, Inc.
I have seen a return on investment with BrowserStack, specifically a 50% reduction in human capacity.
Chief Executive Officer & Founder at a tech vendor with 201-500 employees
 

Customer Service

Sentiment score
6.7
BrowserStack's customer service is praised for responsiveness, helpfulness, and effective onboarding support despite some preferences for more instant call options.
Sentiment score
6.0
Selenium HQ's open-source model means no official support, but extensive community resources offer effective help for troubleshooting.
BrowserStack customer support is excellent, with knowledgeable staff assisting throughout onboarding, setup, and understanding our needs to provide tailored solutions.
Managing Technical Consultant at a tech vendor with 10,001+ employees
The marketplace community and forums are what we browse and look after, and we have found solutions whenever we tried to find anything.
DevOps Lead at Illumifin India LLP
I have not had the need to escalate questions to Selenium HQ tech support recently, as open community support is widely available and has been sufficient for our needs.
Sr Manager consultant - Digital assurance Services at adrosonic
 

Scalability Issues

Sentiment score
6.8
BrowserStack is praised for scalability and flexibility, despite cost concerns and occasional issues, making it suitable for varied operations.
Sentiment score
7.4
Selenium HQ is scalable and efficient for large scenarios, though hardware and configuration can impact performance.
BrowserStack's scalability is enhanced by its auto-scaling capabilities on AWS.
Managing Technical Consultant at a tech vendor with 10,001+ employees
They reproduce the same scenario, and then we create the bug ticket for them to fix.
QA Automation Lead at Mashvisor
We can execute thousands of test cases weekly, and our automation coverage using Selenium HQ is approximately eighty-five percent.
Sr Manager consultant - Digital assurance Services at adrosonic
 

Stability Issues

Sentiment score
7.1
BrowserStack is a reliable testing platform with a broad device range and strong user ratings, despite occasional technical issues.
Sentiment score
7.0
Selenium HQ is stable across platforms, with minor issues in Internet Explorer; most find Chrome and Firefox satisfactory.
BrowserStack is quite stable for me because it offers many different devices, is always up to date, and has a nice user interface with good user experience.
Senior Software Engineer at EPAM Systems
Sometimes there is slowness in the network, especially when working with AWS-based hosting.
VP Quality at NAB
Selenium HQ is a scalable solution; it has been in production for the last two years, but I have been working on it for the last six years, so it is definitely scalable.
DevOps Lead at Illumifin India LLP
 

Room For Improvement

BrowserStack users face challenges with connectivity, pricing, and integration, requesting better support, features, and automation capabilities.
Selenium HQ requires better browser support, enhanced reporting, frequent updates, mobile testing, improved documentation, and user-friendly features.
BrowserStack is very expensive and they keep increasing their cost, which is absolutely ridiculous, especially when someone like LambdaTest is coming through for literal thousands of dollars less, with the same services.
Test Software Development Engineer at uShip, Inc.
Going forward, one way BrowserStack could improve is by incorporating AI concepts to create tests automatically from provided URLs or user intentions, generating scripts without needing users to write automation scripts.
Managing Technical Consultant at a tech vendor with 10,001+ employees
I think false positives are an area where BrowserStack can improve, as I have often seen things working fine on actual devices, but on BrowserStack devices, issues arise due to network slowness or AWS region connectivity problems that cause lag.
VP Quality at NAB
An automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
Sr Manager consultant - Digital assurance Services at adrosonic
I don't know if we have that capability to provide different data sources such as SQL Server, CSV, or maybe some other databases, so that kind of capability would be great.
DevOps Lead at Illumifin India LLP
 

Setup Cost

Enterprise users find BrowserStack pricing cost-effective and competitive, especially with customizable options and annual plans.
Selenium HQ is a cost-effective, open-source tool, though additional expenses may arise for maintenance, implementation, and expertise.
pricing was that it was a bit on the higher side, around three hundred dollars per user per month.
Managing Technical Consultant at a tech vendor with 10,001+ employees
 

Valuable Features

BrowserStack provides extensive device support, integration with tools, and features for comprehensive testing, enhancing productivity and reducing defects.
Selenium HQ provides cost-free, adaptable, cross-platform testing with customization, CI tool compatibility, and a supportive community.
The device farm is one of the positive impacts we have seen from using BrowserStack. We get to run our automation against their full suite of devices, which alleviates the uplift of manual testing.
Test Software Development Engineer at uShip, Inc.
BrowserStack has positively impacted my organization by helping us reduce the human capacity by 50%, with that reduction mostly being in manual testing efforts.
Chief Executive Officer & Founder at a tech vendor with 201-500 employees
I use the feature of testing on beta versions in my workflow all the time, checking how the application works on the pre-release build, and our QA people also verify and perform regression testing using the pre-release build on specific devices through BrowserStack.
Senior Software Engineer at EPAM Systems
New features in Selenium HQ make object identification easier without reliance on XPath and CSS.
Sr Manager consultant - Digital assurance Services at adrosonic
When we were doing these tests manually, it took several hours of effort, and those hours, when counted on the basis of person days, used to be maybe six or seven months of effort, which we can now do every day by running the pipeline.
DevOps Lead at Illumifin India LLP
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
Selenium HQ
Ranking in Functional Testing Tools
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
113
Ranking in other categories
Regression Testing Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of BrowserStack is 8.1%, down from 10.5% compared to the previous year. The mindshare of Selenium HQ is 3.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
BrowserStack8.1%
Selenium HQ3.2%
Other88.7%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
Sujata Sujata Ghadage - PeerSpot reviewer
Sr Manager consultant - Digital assurance Services at adrosonic
Automation in testing processes sees improvement with multi-browser support and easier website interactions
Selenium HQ could improve by including a robust reporting framework, eliminating the need for external frameworks. The tool could simplify object identification, enabling users to generate XPaths without requiring detailed DOM understanding. Additionally, an automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise33
Large Enterprise51
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My experience with pricing, setup cost, and licensing was good.
What needs improvement with BrowserStack?
I feel there is not much to improve about BrowserStack.
How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What do you like most about Selenium HQ?
Selenium's open-source nature is a key advantage. Its extensive support for diverse web technologies.
What is your experience regarding pricing and costs for Selenium HQ?
I will give an eight for my satisfaction with the pricing and licensing costs of Selenium HQ.
 

Comparisons

 

Also Known As

No data available
SeleniumHQ
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
BrowserStack, Sauce Labs, experitest, Tricentis GmbH, SmartBear Software
Find out what your peers are saying about BrowserStack vs. Selenium HQ and other solutions. Updated: December 2025.
880,481 professionals have used our research since 2012.