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Splunk SOAR vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Splunk SOAR improves automation and efficiency, but ROI and integration time vary, benefiting familiar organizations most with proper use.
Sentiment score
5.2
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
We've seen a decrease in false positives and a significant increase in our containment.
Cyber Security Network Security Engineer at Cirrus Logic
Monthly, around 300 hours of effort, it is saving with Splunk SOAR.
Manager cybersecurity at Hexion Inc.
 

Customer Service

Sentiment score
6.6
Splunk SOAR's support is praised for reliability and responsiveness, though flexibility and response times could improve, valued community resources assist users.
Sentiment score
6.2
VMware Carbon Black Cloud's support is effective but could improve regionally, with mixed customer satisfaction and costly services.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Cyber Security Network Security Engineer at Cirrus Logic
We always have a customer support representative who will come in the picture and help us to direct any ticket or any issue that we are facing to the right team.
Manager cybersecurity at Hexion Inc.
Splunk's technical support is very good and generally not needed often due to the stable environment.
System Engineer - Security Presales at Raya Integration
 

Scalability Issues

Sentiment score
6.7
Splunk SOAR offers scalability and flexibility, effectively managing vast environments despite configuration challenges, with high user ratings noting customizable features.
Sentiment score
7.1
VMware Carbon Black Cloud is praised for its scalability and effectiveness in large environments, with minor integration suggestions.
It can be extended and adapted as necessary.
Splunk/SOAR Engineer
Splunk SOAR has the ability to scale quite significantly.
Cyber Security Network Security Engineer at Cirrus Logic
 

Stability Issues

Sentiment score
7.3
Splunk SOAR is highly stable and reliable, with minor issues often attributed to third-party services rather than itself.
Sentiment score
7.0
VMware Carbon Black Cloud is stable, with minor issues, resolves bugs quickly, but needs better support and availability for large deployments.
We have not experienced any downtime, crashes, or performance issues.
Cyber Security Network Security Engineer at Cirrus Logic
We have not seen any impact in the work that we do with Splunk SOAR or the SIEM platform.
Manager cybersecurity at Hexion Inc.
Splunk SOAR provides a stable environment and technology.
System Engineer - Security Presales at Raya Integration
 

Room For Improvement

Splunk SOAR requires better integration, user-friendliness, and automation, with improvements needed in support, training, and advanced AI features.
VMware Carbon Black Cloud struggles with intelligence, usability, performance issues, inadequate support, and high costs, affecting its efficiency.
If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Manager cybersecurity at Hexion Inc.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
System Engineer - Security Presales at Raya Integration
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
Cyber Security Network Security Engineer at Cirrus Logic
I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon Black Cloud version was not compatible with the latest Red Hat version.
Sec consultant at a tech services company with 5,001-10,000 employees
 

Setup Cost

Enterprise buyers find Splunk SOAR costly but justified by its performance, with recent user-based pricing changes being favorable.
VMware Carbon Black Cloud offers varied pricing experiences, but users often secure competitive rates through resellers with few surprises.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk/SOAR Engineer
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days.
Manager cybersecurity at Hexion Inc.
Splunk SOAR is affordable cost-wise only.
System Engineer - Security Presales at Raya Integration
 

Valuable Features

Splunk SOAR excels with easy integration, automation, and customizable playbooks, significantly enhancing incident response and security operation efficiency.
VMware Carbon Black Cloud provides endpoint isolation, threat detection, and real-time protection with minimal disruption and efficient threat management.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk/SOAR Engineer
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
Strategic Account Executive at a computer software company with 51-200 employees
Splunk SOAR has improved our MTTD and MTTR both with the consolidation with a unified platform with Splunk.
Manager cybersecurity at Hexion Inc.
 

Categories and Ranking

Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
51
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
VMware Carbon Black Cloud
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Incident Response (10th), Endpoint Detection and Response (EDR) (55th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Splunk SOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 7.5%, up 7.5% compared to last year.
VMware Carbon Black Cloud, on the other hand, focuses on Security Incident Response, holds 7.4% mindshare, up 6.4% since last year.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.5%
Microsoft Sentinel13.9%
Palo Alto Networks Cortex XSOAR9.4%
Other69.2%
Security Orchestration Automation and Response (SOAR)
Security Incident Response Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black Cloud7.4%
Proofpoint Threat Response10.4%
ServiceNow Security Operations9.3%
Other72.9%
Security Incident Response
 

Featured Reviews

SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
10%
University
7%
Financial Services Firm
11%
Real Estate/Law Firm
9%
Healthcare Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise31
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
The visibility of Splunk SOAR's playbook viewer is rather unclear to me; I wonder what the visibility is for. There are indeed some problems with integrating Splunk SOAR with other Splunk products ...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

Phantom
Carbon Black CB Response
 

Overview

 

Sample Customers

Recorded Future, Blackstone
ALLETE belk
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