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SECDO Platform vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
The SECDO Platform enhanced incident response, threat detection, and operational efficiency, providing significant cost savings and improved security posture.
Sentiment score
5.6
Splunk SOAR improves automation and efficiency, but ROI and integration time vary, benefiting familiar organizations most with proper use.
We've seen a decrease in false positives and a significant increase in our containment.
Cyber Security Network Security Engineer at Cirrus Logic
Monthly, around 300 hours of effort, it is saving with Splunk SOAR.
Manager cybersecurity at Hexion Inc.
 

Customer Service

Sentiment score
8.5
SECDO Platform's customer service is responsive, knowledgeable, fast, effective, and appreciated for technical expertise and courteous support across various channels.
Sentiment score
6.6
Splunk SOAR's support is praised for reliability and responsiveness, though flexibility and response times could improve, valued community resources assist users.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Cyber Security Network Security Engineer at Cirrus Logic
We always have a customer support representative who will come in the picture and help us to direct any ticket or any issue that we are facing to the right team.
Manager cybersecurity at Hexion Inc.
Splunk's technical support is very good and generally not needed often due to the stable environment.
System Engineer - Security Presales at Raya Integration
 

Scalability Issues

Sentiment score
7.8
SECDO Platform scales efficiently, handling increased loads and varying data volumes, suitable for small businesses and large enterprises.
Sentiment score
6.7
Splunk SOAR offers scalability and flexibility, effectively managing vast environments despite configuration challenges, with high user ratings noting customizable features.
It can be extended and adapted as necessary.
Splunk/SOAR Engineer
Splunk SOAR has the ability to scale quite significantly.
Cyber Security Network Security Engineer at Cirrus Logic
 

Stability Issues

Sentiment score
6.8
SECDO Platform is reliable, integrates well, detects threats effectively, enhances efficiency, and maintains stability without frequent downtime.
Sentiment score
7.3
Splunk SOAR is highly stable and reliable, with minor issues often attributed to third-party services rather than itself.
We have not experienced any downtime, crashes, or performance issues.
Cyber Security Network Security Engineer at Cirrus Logic
We have not seen any impact in the work that we do with Splunk SOAR or the SIEM platform.
Manager cybersecurity at Hexion Inc.
Splunk SOAR provides a stable environment and technology.
System Engineer - Security Presales at Raya Integration
 

Room For Improvement

SECDO Platform requires improved integration, simpler setup, seamless reporting, enhanced customer support, and better scalability for optimal user experience.
Splunk SOAR requires better integration, user-friendliness, and automation, with improvements needed in support, training, and advanced AI features.
If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Manager cybersecurity at Hexion Inc.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
System Engineer - Security Presales at Raya Integration
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
Cyber Security Network Security Engineer at Cirrus Logic
 

Setup Cost

Enterprise buyers find Splunk SOAR costly but justified by its performance, with recent user-based pricing changes being favorable.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk/SOAR Engineer
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days.
Manager cybersecurity at Hexion Inc.
Splunk SOAR is affordable cost-wise only.
System Engineer - Security Presales at Raya Integration
 

Valuable Features

Users praise SECDO Platform for automated investigations, seamless integration, advanced forensics, and user-friendly design aiding efficient security event handling.
Splunk SOAR excels with easy integration, automation, and customizable playbooks, significantly enhancing incident response and security operation efficiency.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk/SOAR Engineer
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
Strategic Account Executive at a computer software company with 51-200 employees
Splunk SOAR has improved our MTTD and MTTR both with the consolidation with a unified platform with Splunk.
Manager cybersecurity at Hexion Inc.
 

Categories and Ranking

SECDO Platform
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (9th), Endpoint Detection and Response (EDR) (67th)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
51
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SECDO Platform is designed for Security Incident Response and holds a mindshare of 5.2%, up 1.0% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 7.8% mindshare, up 7.3% since last year.
Security Incident Response Market Share Distribution
ProductMarket Share (%)
SECDO Platform5.2%
Proofpoint Threat Response9.0%
ServiceNow Security Operations8.7%
Other77.1%
Security Incident Response
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.8%
Microsoft Sentinel13.0%
Palo Alto Networks Cortex XSOAR8.9%
Other70.3%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

it_user1643085 - PeerSpot reviewer
Founder/ CEO
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
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Top Industries

By visitors reading reviews
Performing Arts
24%
Comms Service Provider
9%
Manufacturing Company
9%
Retailer
6%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise31
 

Questions from the Community

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What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
The visibility of Splunk SOAR's playbook viewer is rather unclear to me; I wonder what the visibility is for. There are indeed some problems with integrating Splunk SOAR with other Splunk products ...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Valley National Bank, IDT Corporation
Recorded Future, Blackstone
Find out what your peers are saying about ServiceNow, Proofpoint, Trellix and others in Security Incident Response. Updated: December 2025.
879,477 professionals have used our research since 2012.