Try our new research platform with insights from 80,000+ expert users

SECDO Platform vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
The SECDO Platform enhanced incident response, threat detection, and operational efficiency, providing significant cost savings and improved security posture.
Sentiment score
6.3
Splunk SOAR's benefits vary, often improving efficiency, yet setup complexities and costs can challenge perceived returns and integration success.
We've seen a decrease in false positives and a significant increase in our containment.
 

Customer Service

Sentiment score
8.5
SECDO Platform's customer service is responsive, knowledgeable, fast, effective, and appreciated for technical expertise and courteous support across various channels.
Sentiment score
6.9
Splunk SOAR's support is responsive and efficient, with strong documentation but needs improvement in niche telecom use cases.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Splunk's technical support is very good and generally not needed often due to the stable environment.
 

Scalability Issues

Sentiment score
7.8
SECDO Platform scales efficiently, handling increased loads and varying data volumes, suitable for small businesses and large enterprises.
Sentiment score
7.1
Splunk SOAR is highly scalable, adaptable for various environments, with users praising its flexibility despite occasional issues.
It can be extended and adapted as necessary.
Splunk SOAR has the ability to scale quite significantly.
 

Stability Issues

Sentiment score
6.8
SECDO Platform is reliable, integrates well, detects threats effectively, enhances efficiency, and maintains stability without frequent downtime.
Sentiment score
7.5
Splunk SOAR is stable with minimal outages, effective high-availability features, minor latency issues, and an eight out of ten stability rating.
We have not experienced any downtime, crashes, or performance issues.
Splunk SOAR provides a stable environment and technology.
 

Room For Improvement

SECDO Platform requires improved integration, simpler setup, seamless reporting, enhanced customer support, and better scalability for optimal user experience.
Splunk SOAR users seek better integration, advanced automation, improved usability, enhanced features, comprehensive documentation, and more responsive support.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
 

Setup Cost

Splunk SOAR's subscription model is costly but justified for its efficiency and automation benefits, especially for larger organizations.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
The solution is free for us, which is a beneficial aspect.
 

Valuable Features

Users praise SECDO Platform for automated investigations, seamless integration, advanced forensics, and user-friendly design aiding efficient security event handling.
Splunk SOAR excels in customizable automation, seamless integration, enhancing incident response, and reducing manual tasks with user-friendly features.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The customization of the playbook in Splunk SOAR is very beneficial.
My impressions of Splunk's ability to predict, identify, and solve problems in real-time are very impressive.
 

Categories and Ranking

SECDO Platform
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (10th), Endpoint Detection and Response (EDR) (67th)
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SECDO Platform is designed for Security Incident Response and holds a mindshare of 4.5%, up 1.3% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 7.7% mindshare, down 8.2% since last year.
Security Incident Response Market Share Distribution
ProductMarket Share (%)
SECDO Platform4.5%
Proofpoint Threat Response15.4%
ServiceNow Security Operations14.4%
Other65.7%
Security Incident Response
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.7%
Microsoft Sentinel16.3%
Palo Alto Networks Cortex XSOAR9.7%
Other66.3%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer1643085 - PeerSpot reviewer
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
Mack Scott - PeerSpot reviewer
Improves response time by consolidating tools and automating threat detection
I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.
report
Use our free recommendation engine to learn which Security Incident Response solutions are best for your needs.
867,676 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Performing Arts
24%
Manufacturing Company
7%
Comms Service Provider
7%
Media Company
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
The solution is free for us, which is a beneficial aspect.
What needs improvement with Splunk Phantom?
It would be nice if we could put it on other search heads, not just Enterprise Security. We have an ad hoc search head, and compatibility with that would be beneficial. More training classes from S...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Valley National Bank, IDT Corporation
Recorded Future, Blackstone
Find out what your peers are saying about ServiceNow, VMware, Proofpoint and others in Security Incident Response. Updated: August 2025.
867,676 professionals have used our research since 2012.