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SAP HCM vs Sympa HR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP HCM
Ranking in Talent Management
3rd
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
58
Ranking in other categories
Benefits Administration (3rd)
Sympa HR
Ranking in Talent Management
22nd
Ranking in Cloud HCM
20th
Average Rating
7.0
Reviews Sentiment
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud HCM category, the mindshare of SAP HCM is 5.4%, down from 15.4% compared to the previous year. The mindshare of Sympa HR is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP HCM5.4%
Sympa HR0.9%
Other93.7%
Cloud HCM
 

Featured Reviews

VD
DevOps Engineer at a computer software company with 51-200 employees
User interface simplifies task management with easy issue identification and quick resolutions
We don't currently need third-party solutions because Red Hat provides security through RH-ACM. This Red Hat product helps us identify vulnerabilities in Pods, YAML files, and other components. When we encounter vulnerability issues, we raise tickets, implement Red Hat's solutions, and close the tickets. OpenShift is predominantly implemented in banking sectors. Banking sectors require Enterprise edition platforms due to RBI guidelines. While small-scale industries might use Kubernetes on AWS platform, major banks such as SBI and Central Bank of India prefer OpenShift for its Enterprise edition status and comprehensive support from Red Hat. IPI setup is straightforward, but air gap environment setup is more challenging as it requires configuring HAProxy, DNS, manual DNS server, creating ignition files, downloading images, and creating separate repositories. Regarding competition, based on my knowledge, OpenShift has limited competitors apart from Red Hat. IBM has acquired Red Hat for OpenShift, and they run OpenShift on their Linux platform, making IBM the primary competitor. This product deserves a rating of 10 out of 10.
reviewer2385297 - PeerSpot reviewer
Student at a university with 5,001-10,000 employees
We benefit from built-in automations like notifications and standard processes, but customer support needs improvement
Learning Sympa HR was a mix of basics that were easy to grasp and some aspects that required more understanding due to customization. While it adapted to some of our specific needs, there were still areas that needed further tailoring, especially in integrations with other systems like Zoom. Currently, we're not using AI features in Sympa, but we're considering it as a future project to automate manual tasks in HR, although we're mindful of data privacy concerns when integrating AI tools with confidential personal data. I would rate Sympa HR at a seven out of ten. While it has some fundamental issues like allowing multiple leave applications for the same dates, it also offers a nice user experience. I would recommend it with reservations. If you're clear about your needs and can manage some shortcomings, it's a good option. However, if you require more reliable system support, you might want to explore other alternatives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Recently, the localization versions for different countries were increased, and that added value to the solution."
"SAP HCM is a competitive and comprehensive tool that covers major programs in the enterprise and supports the global process."
"Payroll is always the central area the tool focuses on. It needs to ensure things are flowing, employees are paid on time, and there are no issues related to location, pay, or hiring. SAP HCM helps observe all the work, from hiring to paying paychecks every month. It's a system that depends on the data you input. You don't want to work with bad data and expect miracles. If the data isn't clean, it's more work."
"The payroll function in SAP HCM has been most beneficial for managing global workforces. We plan to use goal management and KPI features to link to payroll through the SAP SuccessFactors module."
"The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization."
"The stability of the solution is good."
"Technical support is excellent."
"Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."
"Sympa HR was helpful since it helped me manage HR master data in a single system."
 

Cons

"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
"A better user interface and greater AI integration are crucial."
"In my experience, SAP HCM and similar products are very good, but the focus now should be on providing features to encourage employee adoption. For example, accessing pay slips is a task that naturally drives adoption. However, AI tools that can prompt employees at the right time through the right application are needed for actions such as conducting surveys or gathering performance feedback."
"The product significantly improved our organization by automating many processes, which reduced paperwork and provided clearer, more accurate goals and competencies."
"This solution needs to be more configurable and user-friendly."
"The setup process for SAP HCM is a bit complex; it is not simple."
"SAP HCM needs to improve its UI."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."
"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."
 

Pricing and Cost Advice

"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
"Be careful and guard against future changes in licensing."
"The pricing is not reasonable at all."
"We purchase the product's yearly license."
"You pay per license. There not any costs in addition to the standard licensing fees."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"The solution is a little expensive and we are charged per user for the license. The solution can be paid monthly or annually."
"SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise39
No data available
 

Questions from the Community

What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What needs improvement with Sympa HR?
Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement.
What is your primary use case for Sympa HR?
We're implementing Sympa for HR management across our global organization, which spans about seven countries with roughly two thousand employees. Our goal is to centralize all HR processes, includi...
What advice do you have for others considering Sympa HR?
Learning Sympa HR was a mix of basics that were easy to grasp and some aspects that required more understanding due to customization. While it adapted to some of our specific needs, there were stil...
 

Comparisons

 

Also Known As

SAP Human Capital Management
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis
Find out what your peers are saying about SAP HCM vs. Sympa HR and other solutions. Updated: December 2025.
879,672 professionals have used our research since 2012.