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Infor CloudSuite vs Sympa HR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in Cloud HCM
6th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
CRM (17th), ERP (13th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (6th), Product Configuration and Quoting (6th), Warehouse Management (4th), Financial Close Software (5th)
Sympa HR
Ranking in Cloud HCM
21st
Average Rating
7.0
Reviews Sentiment
6.0
Number of Reviews
2
Ranking in other categories
Talent Management (21st)
 

Mindshare comparison

As of December 2025, in the Cloud HCM category, the mindshare of Infor CloudSuite is 1.1%, up from 0.3% compared to the previous year. The mindshare of Sympa HR is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
Infor CloudSuite1.1%
Sympa HR0.8%
Other98.1%
Cloud HCM
 

Featured Reviews

NF
Executive Director at Onsearch
Streamline order processing and client credit status checks with ease
It offers a facility to get data quickly. We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status. It is very easy to configure facilities to extract orders and adjust solutions to business needs.
reviewer2385297 - PeerSpot reviewer
Student at a university with 5,001-10,000 employees
We benefit from built-in automations like notifications and standard processes, but customer support needs improvement
Learning Sympa HR was a mix of basics that were easy to grasp and some aspects that required more understanding due to customization. While it adapted to some of our specific needs, there were still areas that needed further tailoring, especially in integrations with other systems like Zoom. Currently, we're not using AI features in Sympa, but we're considering it as a future project to automate manual tasks in HR, although we're mindful of data privacy concerns when integrating AI tools with confidential personal data. I would rate Sympa HR at a seven out of ten. While it has some fundamental issues like allowing multiple leave applications for the same dates, it also offers a nice user experience. I would recommend it with reservations. If you're clear about your needs and can manage some shortcomings, it's a good option. However, if you require more reliable system support, you might want to explore other alternatives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"It is a scalable solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."
"Sympa HR was helpful since it helped me manage HR master data in a single system."
 

Cons

"The price of the solution is not good."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"They could include marketing automation for the product."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"Pricing is always an area where there is room for improvement."
"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."
"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."
"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."
 

Pricing and Cost Advice

"For on-premise installations, the licensing is yearly."
"The pricing is not built on a standard model."
"It is a cost-effective solution."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The platform's pricing depends on the specific number of users."
"I feel it is not very cheap, very economical but also not very expensive."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
9%
Educational Organization
6%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What needs improvement with Sympa HR?
Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement.
What is your primary use case for Sympa HR?
We're implementing Sympa for HR management across our global organization, which spans about seven countries with roughly two thousand employees. Our goal is to centralize all HR processes, includi...
What advice do you have for others considering Sympa HR?
Learning Sympa HR was a mix of basics that were easy to grasp and some aspects that required more understanding due to customization. While it adapted to some of our specific needs, there were stil...
 

Comparisons

 

Also Known As

SyteLine
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Overview

 

Sample Customers

PRIDE Industries
Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis
Find out what your peers are saying about Infor CloudSuite vs. Sympa HR and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.