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SAP CRM vs Vlocity comparison

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SAP CRM

Read 38 SAP CRM reviews
3,738 views|2,923 comparisons
81% willing to recommend
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Vlocity

3,353 views|2,626 comparisons
Comparison Buyer's Guide
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between SAP CRM and Vlocity based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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767,995 professionals have used our research since 2012.
Featured Review
Bruno Spiazzi
Good solution for controlling company processes
I don't have a particular reason for how this solution has helped our organization but I think that this is a better solution to control our... Read more →
Use Vlocity?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "SAP CRM offers a free trial for anyone wanting to test the product before purchasing it."
  • "They should reduce the price to target small businesses."
  • "The company has seen an increase in revenue."
  • "There is a license required for the solution and most of my clients purchase an annual license."
  • "SAP CRM is an expensive solution and is the most challenging aspect of the solution."
  • "SAP CRM costs approximately a couple of thousand a month."
  • "Its price is reasonable. As compared to other CRMs, this CRM is competitively priced. They have multiple flavors with different sets of functionality. Pricing is based on the flavor that suits your requirement. If you have more users, the cost will come down."
  • "The pricing from SAP is good but it takes time to realize the investment."

    • More SAP CRM Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about SAP CRM?
    Top Answer:The solution's contract management and product hierarchy features of SAP CRM are the most beneficial for our business operations.
    Read all 27 answers   →
    What is your experience regarding pricing and costs for SAP CRM?
    Top Answer:SAP CRM is an expensive product.
    Read all 21 answers   →
    What needs improvement with SAP CRM?
    Top Answer:There is a lot of missing data and data latency issues between the different modules of SAP CRM, which creates a lot of problems. SAP CRM uses a patch program between the modules to send data from one… more »
    Read all 28 answers   →
    Which would you choose - Vlocity or Salesforce CPQ?
    Top Answer:What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve… more »
    Ranking
    4th
    out of 169 in CRM
    Views
    3,738
    Comparisons
    2,923
    Reviews
    24
    Average Words per Review
    453
    Rating
    7.8
    2nd
    out of 30 in Product Configuration and Quoting
    Views
    3,353
    Comparisons
    2,626
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Microsoft Dynamics CRM logo
    Microsoft Dynamics CRM vs. SAP CRM
    Compared 30% of the time.
    Salesforce Sales Cloud logo
    Salesforce Sales Cloud vs. SAP CRM
    Compared 28% of the time.
    Siebel CRM logo
    Siebel CRM vs. SAP CRM
    Compared 11% of the time.
    Oracle CRM logo
    Oracle CRM vs. SAP CRM
    Compared 9% of the time.
    Zoho CRM logo
    Zoho CRM vs. SAP CRM
    Compared 8% of the time.
    More SAP CRM Competitors   →
    Salesforce CPQ logo
    Salesforce CPQ vs. Vlocity
    Compared 55% of the time.
    Salesforce Sales Cloud logo
    Salesforce Sales Cloud vs. Vlocity
    Compared 15% of the time.
    CloudSense logo
    CloudSense vs. Vlocity
    Compared 9% of the time.
    Apttus logo
    Apttus vs. Vlocity
    Compared 6% of the time.
    Salesforce Service Cloud logo
    Salesforce Service Cloud vs. Vlocity
    Compared 6% of the time.
    More Vlocity Competitors   →
    Learn More
    SAP
    Salesforce
    Video Not Available
    Overview

    SAP CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. It offers a range of features including lead management, opportunity management, campaign management, and customer service management. With SAP CRM, businesses can effectively manage their customer interactions, improve customer satisfaction, and drive revenue growth. 

    The solution integrates with other SAP modules, allowing for seamless data exchange and real-time insights. It also offers mobile access, enabling sales and service teams to access critical information on the go. 

    SAP CRM is a powerful tool for businesses looking to enhance their customer relationships and drive business success.

    With Vlocity's Digital Interaction Platform, users can focus on the customer, rather than the software. Through a powerful suite of task-based components - all 100% native on Salesforce - Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you'll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.
    Sample Customers
    Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
    Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
    Top Industries
    REVIEWERS
    Manufacturing Company29%
    Financial Services Firm18%
    Agriculture7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Manufacturing Company8%
    Financial Services Firm7%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise10%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    Buyer's Guide
    CRM
    March 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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    767,995 professionals have used our research since 2012.

    SAP CRM is ranked 4th in CRM with 38 reviews while Vlocity is ranked 2nd in Product Configuration and Quoting. SAP CRM is rated 7.6, while Vlocity is rated 0.0. The top reviewer of SAP CRM writes "It integrates well with our existing solutions, so we can analyze the data for analytics, forecasting and modeling". On the other hand, SAP CRM is most compared with Microsoft Dynamics CRM, Salesforce Sales Cloud, Siebel CRM, Oracle CRM and Zoho CRM, whereas Vlocity is most compared with Salesforce CPQ, Salesforce Sales Cloud, CloudSense, Apttus and Salesforce Service Cloud.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.