The pricing is about $800. However, the IT guy suggested it can vary based on the demand of the organization. That is which department connects this tool directly because we are limited by the number of users at a time. If it's working with a larger number of users, it gets expensive.
The pricing is competitive and it is delivering results. From a pricing point of view, we are satisfied. I don't have any comments on if it is too high or low. We are frequently renewing the contract. Therefore, from a pricing point of view, we have been okay with it.
From the maintenance perspective, SAP CRM is quite expensive compared to cloud services because the current solution they're using is managed by us and we are hosting it on servers. There is the cost of hosting, and managing servers and applications. The overhead is substantial, but this solution is a legacy system. It will take some time for the customer to migrate out of it.
Cyber Security Program Manager at a financial services firm with 10,001+ employees
Real User
Feb 19, 2022
In the beginning, pricing is expensive. This is because you need to build a landscape within five to ten years. The pricing from SAP is good but it takes time to realize the investment.
Associate Vice President & Head-ITS at a pharma/biotech company with 1,001-5,000 employees
Consultant
Jan 25, 2022
Its price is reasonable. As compared to other CRMs, this CRM is competitively priced. They have multiple flavors with different sets of functionality. Pricing is based on the flavor that suits your requirement. If you have more users, the cost will come down.
SAP HCM Professional at a financial services firm with 201-500 employees
Real User
Dec 16, 2021
SAP CRM is an expensive solution and is the most challenging aspect of the solution. At this time my company is looking for another CRM system because of the cost. If the cost is reduced we might not choose another solution.
SAP CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. It offers a range of features including lead management, opportunity management, campaign management, and customer service management. With SAP CRM, businesses can effectively manage their customer interactions, improve customer satisfaction, and drive revenue growth.
The solution integrates with other SAP modules, allowing for seamless...
SAP CRM is not suitable for small companies because of the cost. It is suitable for medium and large enterprise companies.
Every user needs to have a license.
I rate SAP as a three on a scale from one to ten, with one being inexpensive and ten being expensive.
SAP is costly and requires money for every modification.
SAP CRM is an expensive product.
The product is expensive.
We have to pay a yearly licensing fee for SAP CRM, which is expensive.
The pricing is about $800. However, the IT guy suggested it can vary based on the demand of the organization. That is which department connects this tool directly because we are limited by the number of users at a time. If it's working with a larger number of users, it gets expensive.
The product is costly.
The solution might be expensive. HubSpot is the most cost-effective of the lot. Salesforce also has competitive pricing.
On an annual basis, the subscription cost was half a million dollars for us.
I am not aware of the exact cost. However, my understanding is that it is quite costly.
The pricing is competitive and it is delivering results. From a pricing point of view, we are satisfied. I don't have any comments on if it is too high or low. We are frequently renewing the contract. Therefore, from a pricing point of view, we have been okay with it.
The licensing model for SAP CRM is customer-based.
SAP CRM is a reasonable price for the features. It's not in the highest tier. It's affordable.
From the maintenance perspective, SAP CRM is quite expensive compared to cloud services because the current solution they're using is managed by us and we are hosting it on servers. There is the cost of hosting, and managing servers and applications. The overhead is substantial, but this solution is a legacy system. It will take some time for the customer to migrate out of it.
There is a license required to use SAP CRM.
SAP CRM is not suitable for smaller businesses because it is expensive. The larger businesses would be able to handle the cost.
In the beginning, pricing is expensive. This is because you need to build a landscape within five to ten years. The pricing from SAP is good but it takes time to realize the investment.
Its price is reasonable. As compared to other CRMs, this CRM is competitively priced. They have multiple flavors with different sets of functionality. Pricing is based on the flavor that suits your requirement. If you have more users, the cost will come down.
SAP CRM is an expensive solution and is the most challenging aspect of the solution. At this time my company is looking for another CRM system because of the cost. If the cost is reduced we might not choose another solution.
SAP prices are always on the higher side, but we went with it after evaluating everything. Over time though, we stopped getting value for money.
There is a license required for the solution and most of my clients purchase an annual license.
I don't have any insights into pricing. It's not part of my job. I'm not in accounting, so I never see any pricing or know how much the company pays.
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it. They should reduce the price to target small businesses.