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Jamf Pro vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
254
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
16th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.8%, down from 37.9% compared to the previous year. The mindshare of Jamf Pro is 12.5%, down from 14.0% compared to the previous year. The mindshare of Samsung Knox is 4.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automatic patch management feature in the Intune Suite is helpful."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"I rate Intune 10 out of 10."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"We found the initial setup to be simple."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"Overall, I would rate the solution as a 10."
 

Cons

"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"There are a lot of updates happening on Microsoft."
"It should be easier to define policies and comply with those policies."
"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"I think it would be best if Jamf had support tiers."
"The ability to ask a device to run a policy regularly would be a real advantage."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"It would be nice to be able to search smart groups and/or filter them."
"The list of applications for patch management isn't sufficient."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"I would like to have the ability to push scripts using MDM commands."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"Features like private DNS would be very useful if pushed through Knox Manage."
 

Pricing and Cost Advice

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"It's reasonable. They're not giving it away, but it's reasonable."
"Microsoft Intune is included in the E5 license at no additional cost."
"The cost of the license and the features are justified for myself as a technical person."
"I have no comment on pricing of the solution."
"Microsoft Intune is not cost-effective as a standalone product."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"This product is surely worth the cost of implementation."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"The setup is pricey upfront for support and setup."
"The cost of this solution is expensive but worth it."
"The cost of Jamf is certainly worth the investment."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Educational Organization
40%
Computer Software Company
10%
Financial Services Firm
7%
University
6%
Comms Service Provider
16%
Computer Software Company
10%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What is your experience regarding pricing and costs for Samsung Knox?
My experience is that Samsung Knox has a competitive price point, cheaper than its peers.
What needs improvement with Samsung Knox?
I recommend that Samsung Knox continue to build on its existing API capabilities to integrate with other products.
What is your primary use case for Samsung Knox?
Predominantly, I use Samsung Knox ( /products/samsung-knox-reviews ) at an enterprise level. Many enterprise customer...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about Jamf Pro vs. Samsung Knox and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.