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Jamf Pro vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 31.8%, down from 37.1% compared to the previous year. The mindshare of Jamf Pro is 10.0%, down from 14.4% compared to the previous year. The mindshare of Samsung Knox is 5.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune31.8%
Jamf Pro10.0%
Samsung Knox5.6%
Other52.6%
Enterprise Mobility Management (EMM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Mohammed-Azam - PeerSpot reviewer
Streamline enrollment with seamless security and integration while technical support improves
Integration is required first. Samsung Knox needs to be configured initially. Once configured for the first time, the process becomes simplified. For example, in our client's case, they ship Samsung Galaxy devices directly to employees. When the end user receives the device, they simply open the box and attempt to enroll by entering their username and password. No additional steps are required beyond that. There are very few questions asked. Once authentication is completed, the user can proceed without selecting many options. The system directly logs in, and the user receives apps pushed by the console. It is also integrated from the MDM. Certain apps are pushed to employees for their use. This ensures the work profile remains secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One valuable feature of Microsoft Intune is the enrollment process, which is user-based, making it easier to manage compared to AirWatch."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"One of the main features of the solution is it allows the management of many devices in different ways."
"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."
"Intune's most valuable feature is its centralized management capability."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"The thing I appreciate most about Microsoft Intune is that the management of the devices was very simplified. We have all machines connected to it at all times, whether they are in the office or working from home."
"In terms of technical support, you will get an immediate response."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"Having the ability to automate our workflows has been great."
"We found the initial setup to be simple."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"It's a very good product that any organization can use to help manage their devices."
"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."
"Samsung Knox is doing excellent work with its current offerings."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"It's a very good product that any organization can use to help manage their devices."
"Overall, I would rate the solution as a 10."
 

Cons

"It needs incorporation of Knox, ZeroTouch, etc."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"The synchronization could be improved."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."
"Microsoft Intune lacks live location tracking capabilities."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."
"The solution needs cheaper training."
"The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations."
"A more modern UI in the next release will make the product absolutely perfect."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"One of the big areas in need of improvement is automated device naming for computers."
"It would be nice to be able to search smart groups and/or filter them."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"There are known issues with the mobile configs that need to be fixed."
"Features like private DNS would be very useful if pushed through Knox Manage."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
 

Pricing and Cost Advice

"Microsoft Intune is available for individual purchase at a low per-device cost."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"It is expensive. The cost depends on the license that we choose."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"It's affordable for the protection it gives. There are no additional costs."
"The licensing costs we leave up to the customer and these vary from one to another."
"With respect to pricing, Jamf Pro is the better bet."
"The cost of Jamf is certainly worth the investment."
"This product is surely worth the cost of implementation."
"The setup cost is in the training, which is the most important step of your journey."
"JumpStart is available at an additional cost."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"The total ROI is worth every penny."
"This is a pricey solution."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Financial Services Firm
10%
University
8%
Manufacturing Company
7%
Comms Service Provider
11%
Computer Software Company
10%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise45
Large Enterprise151
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise39
Large Enterprise61
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency p...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they ar...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about Jamf Pro vs. Samsung Knox and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.