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Salesforce Einstein Analytics vs Sigma comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
Sentiment score
6.0
Sigma enhances productivity by 25% through efficiency, reducing development time and manual tasks for quicker data-driven decisions.
It's essential for everything data-related within our company.
CEO at PeerSpot
I have seen a return on investment with Sigma; we already said that it saves about a quarter, it gets me to answers about 25% faster.
Customer Success Manager at a tech company with 51-200 employees
I have definitely seen a return on investment through time saving because once the dashboards are built, they are built.
Head of Marketing at a tech company with 51-200 employees
 

Customer Service

Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
Sentiment score
7.2
Sigma's customer service is praised for its accessibility, professionalism, real-time expertise, and efficient problem-solving during transitions and urgent issues.
Tech support for Salesforce Einstein Analytics is generally good.
Preseales And Solution Head at Tata Consultancy
Their support I really think is a 10 out of 10.
The support staff are all professional users of the product itself and they are available almost 24/7 and helped me to come up with solutions to all of the problems that I had.
Business Intelligence and Analytics Intern at Workato
As Sigma is a cloud platform, you do not need to do all that maintenance work.
Lead Analytics Consultant at a outsourcing company with 51-200 employees
 

Scalability Issues

Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
Sentiment score
6.0
Sigma's architecture offers scalability and flexibility, managing large data and users efficiently, supporting expansion with accessible features.
Sigma seemed to scale just fine with our large data sets and could handle anything we threw at it.
Business Intelligence and Analytics Intern at Workato
Permissions are easily set, so you only get to see what you need to see and you can share what needs to be shared.
Head of Marketing at a tech company with 51-200 employees
 

Stability Issues

Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
Sentiment score
8.2
Sigma offers stable, reliable performance for daily analytics, with users experiencing smooth functionality and no major issues.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
We did not face typical errors during our project with Sigma.
Lead Analytics Consultant at a outsourcing company with 51-200 employees
 

Room For Improvement

Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
Sigma requires advancements in complex queries, visualization, user interface, data modeling, collaboration, and faster processing, with improved Snowflake integration.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
Preseales And Solution Head at Tata Consultancy
The main improvement needed is in data modeling capabilities.
Lead Analytics Consultant at a outsourcing company with 51-200 employees
Sigma lacks a versioning feature to track changes.
Technical Lead at a tech vendor with 10,001+ employees
It would be great if there was a way for me to create reports without relying on a data analyst.
CEO at PeerSpot
 

Setup Cost

Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
Sigma offers moderate pricing with flexible licensing, though high admin costs may limit report creation access, saving infrastructure expenses.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
Preseales And Solution Head at Tata Consultancy
In general, I would rate it as a little bit on the expensive side compared to other available options.
Solution Architect And Senior Consultant at Keysight Technologies
The pricing of Sigma is a concern, as it restricts our ability to provide more users with report-creating capabilities due to the high cost of admin or report creator licenses.
CEO at PeerSpot
 

Valuable Features

Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
Sigma offers a user-friendly, scalable platform for data analysis, integrating Snowflake and enabling dashboard creation without SQL expertise.
It allows for a personalized customer experience by providing insights.
Preseales And Solution Head at Tata Consultancy
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
Solution Architect And Senior Consultant at Keysight Technologies
The use of Sigma in decision-making, presentations to customers, and reporting to investors showcases its value in handling data-related tasks.
CEO at PeerSpot
Sigma has positively affected my organization by saving us time in accessing information, which ultimately gets us to complete projects faster.
Customer Success Manager at a tech company with 51-200 employees
Sigma has positively impacted my organization because I think it has been a huge impact, and we use it for all our reporting and our dashboards for tracking.
Head of Marketing at a tech company with 51-200 employees
 

Categories and Ranking

Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
24th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Sigma
Ranking in BI (Business Intelligence) Tools
17th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
Data Visualization (14th)
 

Mindshare comparison

As of May 2026, in the BI (Business Intelligence) Tools category, the mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.2% compared to the previous year. The mindshare of Sigma is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Sigma1.6%
Salesforce Einstein Analytics1.1%
Other97.3%
BI (Business Intelligence) Tools
 

Featured Reviews

Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
reviewer2729628 - PeerSpot reviewer
Lead Analytics Consultant at a outsourcing company with 51-200 employees
Great collaboration with intuitive interface and dynamic visualization capabilities
As we are exploring multiple features in Sigma, I think Sigma can add more functionality. As Power BI gives multiple modeling options in its interface with the query editor, those features can be added in Sigma for intuitiveness or for making the data very clean. From the dashboarding perspective, it performs well. However, from the modeling perspective, it requires more capabilities that can be added in Sigma. The main improvement needed is in data modeling capabilities. If they add those features in the near future, it would be very helpful for us to implement the same or do the data cleansing part in the Sigma tool itself.
report
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
10%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What advice do you have for others considering Salesforce Einstein Analytics?
We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...
What is your experience regarding pricing and costs for Sigma?
I do not know much about my experience with pricing, setup cost, and licensing because I am not heavily involved in that.
What needs improvement with Sigma?
I think Sigma can be improved by continuing to do what they are doing in leaning into AI and leaning into the Snowflake integration with AI. All of the conversational features that they have recent...
What is your primary use case for Sigma?
My main use case for Sigma is for enterprise dashboards, which is originally why I brought it in, and self-service analytics. A quick and specific example of how I used Sigma for enterprise dashboa...
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
No data available
 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Snowflake, Fivetran ,Autodesk, Flowspace, Super League Gaming, Zumper, Clover, Volta, Olivela
Find out what your peers are saying about Salesforce Einstein Analytics vs. Sigma and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.