Salesforce Einstein Analytics and Sigma compete in the analytics platform category. Sigma seems to have the upper hand in advanced data analysis capabilities, whereas Salesforce Einstein Analytics integrates seamlessly with other Salesforce products.
Features: Salesforce Einstein Analytics emphasizes compatibility with Salesforce CRM, incorporating real-time insights and AI-driven analytics. Sigma stands out with powerful querying, customizable dashboards, and collaborative capabilities essential for deep data exploration.
Ease of Deployment and Customer Service: Sigma offers straightforward deployment with comprehensive documentation and effective customer support. Salesforce Einstein Analytics deploys smoothly within the Salesforce environment, benefiting existing Salesforce clients with consistent support.
Pricing and ROI: Salesforce Einstein Analytics offers competitive pricing within its suite, providing favorable ROI for existing customers due to tight integration. Sigma, although perceived with slightly higher initial costs, offers compelling ROI through advanced analytical capabilities and flexible data handling.
It's essential for everything data-related within our company.
I have definitely seen a return on investment through time saving because once the dashboards are built, they are built.
I have seen a return on investment with Sigma; we already said that it saves about a quarter, it gets me to answers about 25% faster.
Tech support for Salesforce Einstein Analytics is generally good.
As Sigma is a cloud platform, you do not need to do all that maintenance work.
Permissions are easily set, so you only get to see what you need to see and you can share what needs to be shared.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
We did not face typical errors during our project with Sigma.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
The main improvement needed is in data modeling capabilities.
It is not as intuitive as I was hoping, so once you figure it out and get going, it is easy to use, but I would say at the very beginning, the learning experience is kind of hard.
Sigma lacks a versioning feature to track changes.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
In general, I would rate it as a little bit on the expensive side compared to other available options.
The pricing of Sigma is a concern, as it restricts our ability to provide more users with report-creating capabilities due to the high cost of admin or report creator licenses.
It allows for a personalized customer experience by providing insights.
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
Sigma has positively impacted my organization because I think it has been a huge impact, and we use it for all our reporting and our dashboards for tracking.
The use of Sigma in decision-making, presentations to customers, and reporting to investors showcases its value in handling data-related tasks.
Sigma has positively affected my organization by saving us time in accessing information, which ultimately gets us to complete projects faster.
| Product | Market Share (%) |
|---|---|
| Sigma | 1.6% |
| Salesforce Einstein Analytics | 1.0% |
| Other | 97.4% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:
Sigma is the next-generation of analytics for cloud data warehouses with a familiar spreadsheet-like interface that gives business experts the power to ask any question of their data no matter the query.
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