Sigma Reviews

Users experienced a significant reduction in manual spreadsheet maintenance and found Sigma to be a valuable investment despite its higher cost compared to Tableau. In its first year, Sigma's time-saving capabilities provided instant insights, enhancing business efficiency. Although lacking specific metrics, they recognized its critical role in decision-making and presentations. They noted a 25% increase in response speed and emphasized the importance of sharing built dashboards for live data access, resulting in substantial time savings.

Enterprise buyers report Sigma licensing costs between $20,000 and $25,000 annually. Sigma offers free viewer licenses, while creator licenses cost $1,000 per creator per year, alongside a $30,000 platform fee annually. While some note concerns about the high costs limiting wider creator access, most users remain in view-only mode due to licensing expenses. Pricing involvement varies among individuals, with some not actively engaged in setup cost or licensing processes.

• "The retail price is set at one thousand dollars per creator per year."

Organizations primarily utilize Sigma for exploratory data analysis, reporting, and dashboarding. They extract data from sources like Snowflake, Salesforce, and Google Analytics to generate insights and reports for teams such as sales and finance. Sigma assists in calculating metrics like revenue and performance, and also features in project tracking, account analysis, and migration assessments. Users leverage Sigma to monitor aspects like user experience design and data visualization.

Sigma's technical support is quick and efficient, receiving praise for same-day responses and invaluable during transition periods. Users enjoy the immediate assistance via live chat. Despite some never needing support, those who have utilized it rate it favorably, noting its reliability and responsiveness. While improvements in visualization and data modeling are suggested, the cloud-based platform eliminates the need for extensive maintenance work compared to services on physical machines.

Sigma's initial setup is described as quick and simple, often taking only minutes. Many find it straightforward with minimal configuration required. Users highlight the ease of setting up accounts and connections, crediting detailed documentation for assistance. Some, not directly involved in setup, note complexities during transitions from platforms like Tableau. Managing access and permissions is also considered straightforward by those responsible.

Sigma is highly scalable, supporting a large number of users effortlessly. Organizations found it easy to expand usage across teams with a streamlined process for viewer access. Users appreciate the flexibility to manage reports and screens effectively, benefiting from live data support. Permissions are straightforward, enhancing usability for team members. Additionally, the ability to scale user licenses accommodates different user needs effectively, allowing teams to efficiently utilize the platform for diverse tasks.

Users find Sigma consistently stable. They report no significant issues or need for support tickets, citing reliable access and no server disruptions. Multiple teams mention the absence of breakdowns, bugs, or typical errors during their projects. Despite not yet interacting with support, their experiences suggest Sigma maintains stability. Organizations view Sigma as dependable, emphasizing its low incident rate and express potential interest in future support engagement.