Sigma Reviews

Sigma reduced manual work involved in spreadsheet maintenance, offering significant time savings. It proved cost-effective despite its higher price than Tableau. Several companies anticipate noticeable enhancements in 2024, attributing efficiency gains directly to Sigma. It plays a crucial role in decision-making processes and data presentations for customers and investors. Organizations report obtaining answers 25% faster, reinforcing its contribution to their operations by streamlining tasks and providing rapid insights to facilitate focus on core activities.

Enterprise buyers report that Sigma licensing costs range between $20,000 and $25,000 annually. The viewer license is free, while creator licenses cost $1,000 per creator each year. Additionally, Sigma requires a fixed platform fee of $30,000 annually. Some express concerns about pricing, suggesting it limits granting report-creating capabilities due to high costs associated with admin or creator licenses. Most users thus maintain view-only access.

• "The retail price is set at one thousand dollars per creator per year."

Sigma is primarily used for data analysis, dashboarding, and reporting. Users leverage it to extract data from platforms like Snowflake and Salesforce to generate insights such as sales performance. It's also used for migration assessments and account analysis, tracking return visits to enhance lead handling. Sigma aids in creating reports for various roles, improving decision-making. Design teams use it for UI wireframes, supporting UX processes for consistency and user experience management.

Sigma's technical support is efficient, with quick, same-day responses. Many praise Sigma's reliable and responsive assistance, which is considered exceptional compared to other platforms. Users appreciate the quick answers via live chat, streamlining processes during challenging transitions. Some have not used support services, while others note improvements in functionality and interface. Despite rating Sigma highly, users acknowledge setup requirements for certain tools and physical servers like Tableau server, which Sigma's cloud platform alleviates.

Users found Sigma's initial setup quick and easy, with many completing it in minutes. No configuration is needed upon account creation. Logging into the router is straightforward, and connecting to Snowflake requires only entering credentials. Some teams handle setup separately, but familiarity with Sigma's documentation significantly aids implementation. Some who migrated from Tableau found it time-consuming, suggesting a need for further simplification. Nonetheless, Sigma's documentation provides comprehensive guidance for setup.

Sigma demonstrates high scalability, accommodating 200 users from an initial 15. Users create thousands of screens, benefiting from the flexibility to manage reports easily. Viewers enjoy free and unlimited access, greatly assisting operations. Interactive and creative users require licenses, but this group is smaller. Sigma handles large data efficiently, with real-time access, unlike other platforms offering both live and extract options. Organizations plan to expand Sigma's use, indicating confidence in its scalable nature.

Sigma is widely regarded as stable, consistently reliable, and free from notable issues. Users reported no server-related disruptions or typical errors during projects. Multiple teams have successfully worked on Sigma without connecting with support, highlighting its dependability. There is an expressed interest in potential future support to enhance collaboration further. Sigma's stability is emphasized by the absence of bugs or breakdowns, ensuring continuous, uninterrupted access for users.