Pulseway vs WhatsUp Gold comparison

Why PeerSpot?

Pulseway and Progress Software are both solutions in the Network Monitoring Software category. Pulseway is ranked #77, while Progress Software is ranked #25 with an average rating of 7.0. Pulseway holds a 0.7% mindshare in NMS, compared to Progress Software’s 2.0% mindshare. Additionally, 100% of Pulseway users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Pulseway

Read 6 Pulseway reviews

3,951 Views
2,450 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

15,052 Views
8,279 Comparison Views

85% willing to recommend

Pulseway

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

WhatsUp Gold and Pulseway are both robust network monitoring tools, competing in the network monitoring category. User reviews suggest WhatsUp Gold has the upper hand in ease of deployment, while Pulseway excels in providing a feature-rich environment.

Features: WhatsUp Gold offers comprehensive monitoring capabilities, an intuitive alerting system, and excellent support. Pulseway features remote monitoring and management, efficient multi-device handling, and advanced remote functionalities.

Room for Improvement: WhatsUp Gold needs a more modern look, enhanced customization options, and more analytics tools. Pulseway experiences occasional performance lags, requires better analytics tools, and could benefit from a more user-friendly interface.

Ease of Deployment and Customer Service: WhatsUp Gold is praised for its straightforward installation and excellent customer support. Pulseway has a steeper learning curve but provides extensive documentation and responsive customer service.

Pricing and ROI: WhatsUp Gold offers a favorable pricing structure, making it cost-effective for smaller businesses. Pulseway, though more expensive, delivers higher ROI due to its advanced capabilities.

To learn more, read our detailed Pulseway vs. WhatsUp Gold Report (Updated: September 2026).

Buyer's Guide

Pulseway vs. WhatsUp Gold

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pulseway

Ranking in Network Monitoring Software

77th

Ranking in Server Monitoring

28th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (17th)

WhatsUp Gold

Ranking in Network Monitoring Software

25th

Ranking in Server Monitoring

14th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (39th), IT Infrastructure Monitoring (20th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.7%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.0%
Pulseway	0.7%
Other	97.3%

Network Monitoring Software

Featured Reviews

reviewer2132892

Owner at Hogan's Systems Consulting, LLC

Great notifications, a wide variety of features, and excellent monitoring capabilities

It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"So this solution allows for 24/7 support and is very handy."

"The solution has great workflow and server modules."

"It gives you remote control and has a mobile app."

"It has made life a lot easier for the administrators."

"The setup is simple."

"They provide a lot of features; it's good and easy software."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."

More Pulseway pros

"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."

"The visual map and email alerts are very useful to have in real time so we always know the state of our network."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The user interface is good enough."

"The most valuable feature is the monitoring of resources."

"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."

"Our local support team provides excellent service."

"Auto scanning is most valuable. It looks for rogue devices on your network."

More WhatsUp Gold pros

Cons

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

"There are some bugs or glitches."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"They have good technical support but it's not excellent."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"We can never achieve or get a good picture of the network topology."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"My understanding is that there are better products out there that do a better job."

"The technical support does not bother to respond."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"Importing the maps and being able to customize them could be easier."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

More WhatsUp Gold cons

Pricing and Cost Advice

Information not available

"This is a well priced solution."

"The pricing can be on the expensive side when considering competing products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There is a license needed to use WhatsUp Gold."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

13%

Outsourcing Company

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

11%

Manufacturing Company

10%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

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Compared 5% of the time

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Microsoft Configuration Manager vs Pulseway

Compared 4% of the time

ConnectWise Automate vs Pulseway

Compared 4% of the time

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SCOM vs WhatsUp Gold

Compared 3% of the time

LibreNMS vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Pulseway

September 2026

Download Pulseway product report

Buyer's Guide

WhatsUp Gold

September 2026

Download WhatsUp Gold product report

Overview

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Pulseway

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Pulseway vs. WhatsUp Gold

September 2026

Free Report: Pulseway vs. WhatsUp Gold

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