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Pulseway vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
74th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (28th), Remote Monitoring and Management (RMM) (17th)
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
IT Infrastructure Monitoring (7th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.7%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.7%
Pulseway0.7%
Other95.6%
Network Monitoring Software
 

Featured Reviews

reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup is simple."
"It has made life a lot easier for the administrators."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The solution has great workflow and server modules."
"It gives you remote control and has a mobile app."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"They provide a lot of features; it's good and easy software."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"Solarwinds network performance monitor is a strong product that combines management (SNMP), monitoring (SYSLOG) and configuration of routers and switches."
"If you are almost in the dark, SolarWinds can give you a quick view of what you have and you can start basic monitoring."
"For a medium-sized customer, it has everything that you're looking for."
"SolarWinds has greatly helped us, especially in tracing when the SoundCloud Software goes down without any apparent reason."
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."
 

Cons

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"They have good technical support but it's not excellent."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"There are some bugs or glitches."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"It needs group views with performance metrics."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"The market is changing, and people are expecting automation. I think that's a disadvantage."
"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices."
"SolarWinds needs to upscale on observability and add full-fledged observability features, including security features."
"The module UIs can have different features based on what module you're in. I'd love to see feature parity between them."
"The integration with the APIs and the web servers deployed can definitely be improved."
"I would like to have a Syslog server module for this product. That would make the solution better."
 

Pricing and Cost Advice

Information not available
"We pay approximately $4,000 annually for SolarWinds NPM. There are no additional fees required other than the standard fees."
"I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years."
"USD $15,000 annually for maintenance."
"Licenses depend on the number of devices, but all license levels come with technical support."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
"The pricing is very expensive for SolarWinds. That's a huge disadvantage for it."
"There's standard licensing, and then it depends on the size of the customer."
"Most of the licenses are perpetual, and the annual maintenance charges are not high."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Outsourcing Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Pulseway vs. SolarWinds NPM and other solutions. Updated: September 2026.
919,003 professionals have used our research since 2012.