No more typing reviews! Try our Samantha, our new voice AI agent.

Pulseway vs SolarWinds NPM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
51st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (19th), Remote Monitoring and Management (RMM) (13th)
SolarWinds NPM
Ranking in Network Monitoring Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
IT Infrastructure Monitoring (5th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
Pulseway0.6%
Other95.8%
Network Monitoring Software
 

Featured Reviews

reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has great workflow and server modules."
"It gives you remote control and has a mobile app."
"The setup is simple."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"It has made life a lot easier for the administrators."
"They provide a lot of features; it's good and easy software."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The solution ranks as one of the top five monitoring tools."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"The ability to pick and chose modules per need, but at the same time close and seamless integration once deployed: While everything is pretty complicated and fast moving, we do not want the monitoring and management software to be complicated."
"I would rate the overall solution nine out of ten due to its capabilities, however, its complexity is a major drawback."
"SolarWinds helps us have visibility to the most relevant issues in our network and makes our problem solving process much faster and easier."
"Our search finally ended at this Orion’s NPM tool which has great scalability and reliability."
"The monitoring system of Orion is powerful and has become a positive feature in the company."
"The most common feedback I receive as a consultant is how the product ultimately finds issues and bottlenecks in the enterprise that the engineers were previously unaware existed."
 

Cons

"They have good technical support but it's not excellent."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"There are some bugs or glitches."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"Perhaps they could hire more tech support for this awesome product."
"Technical support can be slow to respond."
"Bulk Node attach is chaos."
"We do see issues, but not so many major ones."
"New, web-based interface lacks some features of traditional GUI."
"My team has had a lot of issues with support."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"The admin web site could be a lot faster."
 

Pricing and Cost Advice

Information not available
"SolarWinds NPM is very expensive, and we pay ten thousand yearly."
"I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years."
"The solution can become very expensive and commercially not viable in countries, such as India."
"The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs."
"Our customer reports that the solution is somewhat costly and licensing is a bit complicated."
"Most of the licenses are perpetual, and the annual maintenance charges are not high."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
914,322 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
Outsourcing Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Pulseway vs. SolarWinds NPM and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.