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Pulseway vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
74th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (28th), Remote Monitoring and Management (RMM) (17th)
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
IT Infrastructure Monitoring (8th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.7%, up from 0.3% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
Pulseway0.7%
Other95.7%
Network Monitoring Software
 

Featured Reviews

reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives you remote control and has a mobile app."
"So this solution allows for 24/7 support and is very handy."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The solution has great workflow and server modules."
"It has made life a lot easier for the administrators."
"They provide a lot of features; it's good and easy software."
"One of the best features is the reports feature."
"Solarwinds network performance monitor is a strong product that combines management (SNMP), monitoring (SYSLOG) and configuration of routers and switches."
"The ability to quickly identify downtime is the most valuable."
"SolarWinds is a great solution, and I think that for anybody looking for a nice infrastructure monitoring tool, this solution will do the job."
"Whether you want basic enterprise network monitoring or a full suite of network diagnostic tools and monitors, I recommend Orion 9 for its full feature set and ease of use."
"This product is extremely flexible and customizable, with significant out-of-the-box monitoring and, with custom properties and some ingenuity, you can get it to do pretty much anything else."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"If you are almost in the dark, SolarWinds can give you a quick view of what you have and you can start basic monitoring."
 

Cons

"They have good technical support but it's not excellent."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"There are some bugs or glitches."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"The solution could be enhanced. It currently lacks integration with SMS services which is something we need."
"With regards to suggested areas of improvement for the product, I would like to see the price come down, and in addition I think the network element mapping tool is not as robust as it should be."
"SolarWinds should have integrations back into products like ExtraHop, VIAVI, Riverbed, and NETSCOUT."
"Technical support and releases are not particularly reliable."
"We encountered an inability to display graphical views of some customized reports."
"We do see issues, but not so many major ones."
"The constant flow of new features and re-designing of the product sometimes presents bugs that were not identified."
"Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time."
 

Pricing and Cost Advice

Information not available
"I think that the cost has risen, but the functionality and versatility is way above other products."
"We have a perpetual license for this solution, and my impression is that this solution is cheap."
"Our customer reports that the solution is somewhat costly and licensing is a bit complicated."
"Some solutions are open source and free."
"I find that the pricing is acceptable."
"SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors."
"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."
"The standard licensing fees are what we're paying. It's about $20,000 a year for all our licensing."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Outsourcing Company
11%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
7%
Outsourcing Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Pulseway vs. SolarWinds NPM and other solutions. Updated: November 2026.
921,665 professionals have used our research since 2012.