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Pulseway vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
51st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (16th), Remote Monitoring and Management (RMM) (14th)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
IT Infrastructure Monitoring (5th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
Pulseway0.6%
Other95.8%
Network Monitoring Software
 

Featured Reviews

Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"So this solution allows for 24/7 support and is very handy."
"They provide a lot of features; it's good and easy software."
"The setup is simple."
"The solution has great workflow and server modules."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"If your infrastructure is big, and requires a good kind of reporting tool, then SolarWinds fulfills all these requirements."
"This solution provides one standardized platform for network device monitoring."
"SolarWinds makes a great product and their support is second to none!"
"It is scalable."
"SolarWinds dashboard is very fast, and their interface is very good and looks very user-friendly."
"Technicians are aware of issues and 90% of the time exactly what caused the issue."
"If you are almost in the dark, SolarWinds can give you a quick view of what you have and you can start basic monitoring."
 

Cons

"The solution does not allow you to make a script for just one customer."
"They have good technical support but it's not excellent."
"They have good technical support but it's not excellent."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"For example, there have not been many updates to cloud monitoring, containerization or serverless environments."
"The constant flow of new features and re-designing of the product sometimes presents bugs that were not identified."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data."
"There isn't a great deal of flexibility to create custom metrics that can be discovered easily or custom aggregation schemes."
"The integration with video apps could be better."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"I faced a problem with GRE over IPSec tunnel traffic, it was not showing Netflow enabled traffic and without IPSec tunnel traffic Netflow was working fine."
"Technical Support has plenty of room for improvement, knowledge of their product was not very strong."
 

Pricing and Cost Advice

Information not available
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"The licensing is based on the number of nodes, interfaces, and volumes."
"There's standard licensing, and then it depends on the size of the customer."
"It is not an expensive product."
"The pricing is very expensive for SolarWinds. That's a huge disadvantage for it."
"The standard licensing fees are what we're paying. It's about $20,000 a year for all our licensing."
"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
14%
Computer Software Company
9%
Healthcare Company
7%
Manufacturing Company
7%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise85
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Pulseway vs. SolarWinds NPM and other solutions. Updated: April 2026.
886,906 professionals have used our research since 2012.