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Pulseway vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
51st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (19th), Remote Monitoring and Management (RMM) (13th)
SolarWinds NPM
Ranking in Network Monitoring Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
IT Infrastructure Monitoring (5th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
Pulseway0.6%
Other95.8%
Network Monitoring Software
 

Featured Reviews

reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives you remote control and has a mobile app."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"So this solution allows for 24/7 support and is very handy."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The solution has great workflow and server modules."
"They provide a lot of features; it's good and easy software."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"At the moment, our main tool is SolarWinds NPM, and we keep using it, especially for monitoring cloud devices."
"The solution provides comprehensive monitoring that includes proactive items such as advance notifications and engineer tickets for code breaks, allowing engineers to quickly resolve issues before major outages occur."
"One of my clients is a bank; SolarWinds is primarily used in banking to limit network downtime to less than one or two minutes, with all the ATMs connected so the bank can respond quickly when the network is down."
"As far as assisting in being proactive in our network, it's been a great help in helping us maintain a healthy environment and being proactive and making sure things are up to date and upgraded."
"This solution provides one standardized platform for network device monitoring."
"The solution is user-friendly and has many options for customized monitoring that other tools don't have."
"Outages have reduced by probably around 90% because we're able to take and proactively add space to a disk or add processors to a server before users know there's a problem."
 

Cons

"They have good technical support but it's not excellent."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"There are some bugs or glitches."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Some features are missing (which will be in any product out there) but there is a community that either provides workarounds or the ability to request the improvement."
"The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like."
"This solution would benefit from expanding on the capabilities within the API."
"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices."
"If we go for the NT license, then we have to purchase the NPM, Network Performance Monitor; that is a dependency."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"The user should be able to customize the dashboard to their own requirements."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
 

Pricing and Cost Advice

Information not available
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
"Though I don't remember the price for SolarWinds NPM, its price is somewhat okay when you compare it with other tools in the market. The price isn't too high and isn't too low, so it's okay."
"There's standard licensing, and then it depends on the size of the customer."
"The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs."
"Our customer reports that the solution is somewhat costly and licensing is a bit complicated."
"There are a lot of sub-products and it just continued to increase the price."
"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."
"It is relatively inexpensive compared to other products in the same category."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
9%
Computer Software Company
9%
Outsourcing Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Pulseway vs. SolarWinds NPM and other solutions. Updated: September 2026.
912,565 professionals have used our research since 2012.