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Pulseway vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
77th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (28th), Remote Monitoring and Management (RMM) (17th)
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
IT Infrastructure Monitoring (7th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.7%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.7%
Pulseway0.7%
Other95.6%
Network Monitoring Software
 

Featured Reviews

reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"It has made life a lot easier for the administrators."
"They provide a lot of features; it's good and easy software."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It gives you remote control and has a mobile app."
"So this solution allows for 24/7 support and is very handy."
"The setup is simple."
"It is considerably cheaper compared to other tools and available technologies in terms of LMS or EMS."
"SolarWinds makes a great product and their support is second to none!"
"Solarwinds NPM was always the one that could check most of the monitoring requirements."
"The most valuable features are language support and technical support."
"Technical support is very helpful with our upgrades."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"This solution provides one standardized platform for network device monitoring."
"SolarWinds NPM is useful for any company that has business-critical applications running over a network and they want to monitor the network behavior."
 

Cons

"There are some bugs or glitches."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"They have good technical support but it's not excellent."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"The constant flow of new features and re-designing of the product sometimes presents bugs that were not identified."
"There were some version releases that had stability issues but the support team was very good at letting us know what we needed to do to fix the issues."
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
"I think the graphical environment, the GUI still has to be improved."
"The integration with the APIs and the web servers deployed can definitely be improved."
"There are some issues when trying to monitor multiple networks with the same IP ranges. The solution for this is to purchase additional modules."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
 

Pricing and Cost Advice

Information not available
"It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first."
"You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."
"There can be fees in addition to the licensing fees if you add on."
"Most of the licenses are perpetual, and the annual maintenance charges are not high."
"I would rate the pricing a five out of ten"
"The NPM component of the system costs approximately $1,000 USD per year."
"SolarWinds is expensive. That's why it's primarily banks using the solution. Small businesses can't afford it. Due to its pricing, most smaller enterprises like manufacturing companies are not interested. For example, we have a client who is also interested in traffic monitoring, but they are not purchasing SolarWinds because of the cost."
"The price is more expensive than some other products, such as ManageEngine."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Outsourcing Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Pulseway vs. SolarWinds NPM and other solutions. Updated: September 2026.
916,212 professionals have used our research since 2012.