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Pulseway vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
54th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (17th), Remote Monitoring and Management (RMM) (15th)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
IT Infrastructure Monitoring (5th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.5%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
Pulseway0.5%
Other95.9%
Network Monitoring Software
 

Featured Reviews

Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"It gives you remote control and has a mobile app."
"So this solution allows for 24/7 support and is very handy."
"It has made life a lot easier for the administrators."
"The setup is simple."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"They provide a lot of features; it's good and easy software."
"The alerting system in SolarWinds NPM aids in proactive network management."
"Utilize this product to its full potential, NOC will find it very useful and easy to manage."
"This product is extremely flexible and customizable, with significant out-of-the-box monitoring and, with custom properties and some ingenuity, you can get it to do pretty much anything else."
"The reports are excellent; they give good graphical information and a lot of great details about everything that's going on in my network, and it's easy to read and understand due to its visual nature."
"With SolarWinds, everything just works."
"Their support team is efficient, and it is easy to set up."
"Monitoring capabilities are at a high level and it is easy to see utilization, access ports, and CPU memory in real time or through a lens for long-term visualization."
"The stability is fantastic."
 

Cons

"The solution does not allow you to make a script for just one customer."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"They have good technical support but it's not excellent."
"They have good technical support but it's not excellent."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"The cost for monitoring interfaces is ridiculous."
"The admin web site could be a lot faster."
"The reporting is good, but I want it to be a little easier when creating custom reports."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
"You certainly can have stability issues."
"Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it."
"Going through the wizard to create these new pollers is quite cumbersome if you don't understand what you're doing."
 

Pricing and Cost Advice

Information not available
"I think that the cost has risen, but the functionality and versatility is way above other products."
"The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs."
"There are a lot of sub-products and it just continued to increase the price."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"We pay approximately $4,000 annually for SolarWinds NPM. There are no additional fees required other than the standard fees."
"It is expensive."
"SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors."
"I find that the pricing is acceptable."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
14%
Computer Software Company
9%
Healthcare Company
7%
Educational Organization
6%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise85
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Pulseway vs. SolarWinds NPM and other solutions. Updated: April 2026.
885,837 professionals have used our research since 2012.