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Pulseway vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
50th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (18th), Remote Monitoring and Management (RMM) (14th)
SolarWinds NPM
Ranking in Network Monitoring Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
IT Infrastructure Monitoring (4th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.7%
Pulseway0.6%
Other95.7%
Network Monitoring Software
 

Featured Reviews

Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"So this solution allows for 24/7 support and is very handy."
"It has made life a lot easier for the administrators."
"The solution has great workflow and server modules."
"They provide a lot of features; it's good and easy software."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"It gives you remote control and has a mobile app."
"The alerting system in SolarWinds NPM aids in proactive network management."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"This is a valuable and powerful product that will provide users with more than they expect, all in one place."
"If you are almost in the dark, SolarWinds can give you a quick view of what you have and you can start basic monitoring."
"Provides instant visibility to our support team across all the networks we monitor, allowing us to zero in on the most urgent issues and easily identify root causes of problems."
"Our ability to locate the source of a network issue has dramatically reduced our mean-time-to-resolve."
"It is considerably cheaper compared to other tools and available technologies in terms of LMS or EMS."
 

Cons

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"There are some bugs or glitches."
"They have good technical support but it's not excellent."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"Technical Support has plenty of room for improvement, knowledge of their product was not very strong."
"Stability is an issue. We have installed SolarWinds (Server 2016) on a dedicated physical server and as a virtual machine in a brand new Hyper-V environment with brand new servers."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"New, web-based interface lacks some features of traditional GUI."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"Better support and integration for vendors other than Cisco."
"They could make the process of adding various devices easier and more intuitive."
"Some features are missing (which will be in any product out there) but there is a community that either provides workarounds or the ability to request the improvement."
 

Pricing and Cost Advice

Information not available
"We pay a yearly licensing fee."
"The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs."
"There can be fees in addition to the licensing fees if you add on."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."
"The standard licensing fees are what we're paying. It's about $20,000 a year for all our licensing."
"Quite highly priced"
"There's standard licensing, and then it depends on the size of the customer."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
12%
Computer Software Company
9%
Outsourcing Company
9%
Comms Service Provider
8%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Pulseway vs. SolarWinds NPM and other solutions. Updated: June 2026.
907,664 professionals have used our research since 2012.