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Proofpoint Threat Response vs SECDO Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Threat Response
Ranking in Security Incident Response
2nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SECDO Platform
Ranking in Security Incident Response
10th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Endpoint Detection and Response (EDR) (66th)
 

Mindshare comparison

As of March 2026, in the Security Incident Response category, the mindshare of Proofpoint Threat Response is 8.7%, down from 16.5% compared to the previous year. The mindshare of SECDO Platform is 5.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
Proofpoint Threat Response8.7%
SECDO Platform5.2%
Other86.1%
Security Incident Response
 

Featured Reviews

reviewer2460363 - PeerSpot reviewer
Chief Engineer at a healthcare company with 10,001+ employees
Automatically remove threats from mailboxes once identified, reducing manual intervention but on-premise version doesn't scale well for large companies
Auto pull and auto restore are valuable features. Auto restore isn't quite what it should be, but it's a lot better than someone having to manually release mail back to everyone. If something's pulled and then it's later declared a false positive, it will automatically restore. They also take automatic feeds from their advanced threat detection modules. Anytime Advanced Threat Protection finds something that was allowed to go through, either a URL or attachment, it will send out a signal, and Threat Response will automatically pull all of that out of the mail files. The automation is the big thing for us. Integration capabilities: There's an API, but most of it is around how you handle incidents. We're also not using the whole Threat Response suite, just the subset. So, we've never had to or could integrate anything else. We're limited to the Exchange portion only. The whole Threat Response should be labeled as a SOAR tool. The portion we have, I would call it "SOAR-lite." I know there are a couple of others that offer a SOAR-lite, but we're just starting to look at them.
it_user1643085 - PeerSpot reviewer
Founder/ CEO
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"The platform's most valuable include the ability to check emails and block potential spam."
"Support is very responsive."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"This is truly a top-notch feature, and I have not seen such good functionality from the same kind of feature in any other tool so far."
"Proofpoint has reduced the number of major attacks on our systems."
"Our ROI is100%. Our entire management and decision makers are very impressed and happy with this product."
"If something's pulled and then it's later declared a false positive, it will automatically restore. They also take automatic feeds from their advanced threat detection modules."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"It basically automates the entire alert investigation process."
"This is a mature product in terms of threat detection."
"It basically automates the entire alert investigation process."
"The ease of deployment is a valuable feature."
"Palo Alto is extremely helpful and responsive and there is a lot of training documentation provided, making it a good, in-depth solution for enterprise clients that typically works a lot better than SIEM tools out of the box."
 

Cons

"The platform's technical support services and pricing need improvement."
"The interface within Threat Response could be made simpler."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"The on-premise version doesn't scale well for large companies."
"The interface within Threat Response could be made simpler."
"The product has some quirks that could be improved."
"Has some quirks."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"The price should be reduced in order to be more competitive in the market."
"The price of this solution is higher than the competitors."
"Maybe the notifications setting could use a simpler setting."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"Maybe the notifications setting could use a simpler setting."
 

Pricing and Cost Advice

"It's quite affordable to have it with this much functionality and ease to administrate."
"The way most big companies work with Proofpoint is that they try to tie everything into an enterprise license. I can't comment on the actual costs, however I do know that alternative solutions such as Abnormal Security can be much more expensive than Proofpoint Threat Response."
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
"Be sure of the actual number of endpoints in your company."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Healthcare Company
11%
Construction Company
9%
Energy/Utilities Company
9%
Performing Arts
22%
Manufacturing Company
8%
Retailer
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Threat Response?
The pricing it's a bit expensive, setup and licensing are simpples
What needs improvement with Proofpoint Threat Response?
The platform's technical support services and pricing need improvement.
What is your primary use case for Proofpoint Threat Response?
We use the product to verify and manage emails sent and received through our Microsoft Exchange server, focusing on blocking potential spam emails.
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

University of Waterloo, Akorn, Fenwick and West LLP
Valley National Bank, IDT Corporation
Find out what your peers are saying about Proofpoint Threat Response vs. SECDO Platform and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.