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Process Street vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Process Street
Ranking in Project Management Software
135th
Average Rating
10.0
Reviews Sentiment
2.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Management Software
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Portfolio Management (3rd)
 

Featured Reviews

reviewer2764182 - PeerSpot reviewer
Has improved workflow accuracy and team autonomy across multiple departments
I find several features of Process Street especially valuable. Dynamic workflow management allows me to update processes “in-flight” without causing disruption. Automation capabilities have streamlined onboarding, client delivery, and project milestones. Zapier integrations have unified multiple platforms, including ClickUp, the CRM, and Front, ensuring seamless data flow. The tool supports scalability, managing 20–30 web builds simultaneously with predictable outcomes. Its customizable templates make it easy for teams to create or adapt workflows for new clients or services. Cross-department flexibility means that it is used successfully in HR, finance, marketing, and project management. Accountability tools, such as task assignments and transparent tracking, ensure that nothing falls behind.
PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"At Planning Pros, we leveraged Process Street to eliminate manual inefficiencies and compliance risks in our daily operations, with automated client onboarding and built-in compliance checks leading to $20,000 in annual savings and faster processing completed in hours instead of days."
"At Planning Pros, we leveraged Process Street to eliminate manual inefficiencies and compliance risks in our daily operations, with automated client onboarding and built-in compliance checks leading to $20,000 in annual savings and faster processing completed in hours instead of days."
"Process Street transformed Rent Builder Property Management’s operations by standardizing and automating property onboarding processes, reducing setup time by nearly 75%, and increasing tenant management efficiency by 25% through streamlined communication."
"Process Street is a cornerstone of Accentuate’s operational excellence; it powers every aspect of the business, from onboarding and HR to client project management and marketing execution."
"Process Street is a cornerstone of Accentuate’s operational excellence; it powers every aspect of the business, from onboarding and HR to client project management and marketing execution."
"The dashboard feature is the most valuable aspect of the solution."
"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."
"The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools."
"The dashboard and the layouts are quite good."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"The most valuable features of Smartsheet are its collaboration tools, the ability to centralize and prioritize projects, and robust reporting capabilities."
"The solution has subtasks and a rollup."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
 

Cons

"Process Street could benefit from expanded in-app analytics or deeper native integrations with CRMs and project management platforms to reduce reliance on third-party tools such as Zapier."
"I would like to see enhanced built-in compliance reporting dashboards designed specifically for small firms."
"Process Street could benefit from expanded in-app analytics or deeper native integrations with CRMs and project management platforms to reduce reliance on third-party tools such as Zapier."
"I would like to see enhanced built-in compliance reporting dashboards designed specifically for small firms."
"Every feature for text mining, even process mining, would be a plus. We have about two hundred contract management events daily. First, I share specific documents. I talk about the search function because we assume it has a thorough search when we read the catalog. But when you test it, you realize it doesn't search within attachments. So, it's a great search function, but you need the brand folder. It has many options and can become complex."
"They provide a limited number of sheets which is not enough."
"The product must include more modules for project management."
"Initially, there were issues like dropdowns. Those have been overcome."
"The solution should include integrations with other platforms or software."
"Smartsheet should continue to expand the spreadsheet-type functionality because it's limited currently. Most business users are familiar with Excel and Office, so Smartsheet should adopt a similar way of navigating the program."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"Smartsheet is a cloud-based tool similar to Google Sheets in that multiple stakeholders can work on a document simultaneously. However, unlike Google Sheets, which saves changes in real time, Smartsheet requires users to manually save their changes."
 

Pricing and Cost Advice

Information not available
"I pay $ 120 or $ 128 a month for two to three users."
"Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."
"It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."
"This licensing is straightforward and they charge per user."
"If I'm not mistaken, it was pretty manageable. It was about 200 bucks a seed. The business really felt a strong need for it. So, it was viewed as a safer and more straightforward cost that we were willing to pay as compared to Domo, which took some convincing."
"I would assume there is a licensing fee. I don't think that it is free."
"Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
"The solution is too expensive."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Government
10%
Healthcare Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

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Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

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Sample Customers

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Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
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