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Postman Enterprise vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
Postman's streamlined API workflows enhance collaboration, reduce manual testing time, minimize errors, and improve productivity, leading to cost savings.
Sentiment score
6.1
Zapier offers time-saving automation with varied ROI, often seen as cost-effective and a valuable investment despite indirect impacts.
A minimum of 50% time is saved when comparing manual to automation.
Senior QA Manager at a tech services company with 11-50 employees
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Customer Service

Sentiment score
5.7
Postman's documentation and forums effectively resolve most issues, though some users desire improved support responsiveness and enhanced technical support.
Sentiment score
7.0
Zapier's customer support is generally rated positively for efficiency, though some desire improved live chat options.
I appreciate the ease of using Postman, especially its desktop version, due to the features it offers such as cookie management and environment synchronization.
Senior developer at Digital world advisory
There is a lot of support available through forums and user groups, which has been sufficient for me.
Automation Architect at Cognizant
Their technical support is good; they respond promptly and are very helpful.
Go High Level Manager at Virtual Worker Now
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Automation Engineer at Axe Automation
The experience was positive with prompt responses from their team.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Scalability Issues

Sentiment score
7.2
Postman Enterprise excels in scalability and adaptability for various teams, despite noted areas for performance improvement.
Sentiment score
7.4
Zapier is adaptable for small to mid-size businesses, but scaling can be costly and less suitable for complex automations.
Postman does not have database validation available, which affects its scalability.
Automation Architect at Cognizant
This solution is scalable.
Erp Lead at a university with 5,001-10,000 employees
Zapier is suitable for small or simpler automation but not for complex ones.
Automation Engineer at Axe Automation
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
Product Owner | Integration
 

Stability Issues

Sentiment score
8.0
Postman Enterprise is highly reliable, stable, and handles daily use well, with minimal issues and rare glitches.
Sentiment score
6.7
Most users find Zapier reliable, despite occasional connectivity issues and challenges with integration changes affecting performance.
I rate it ten out of ten for stability.
Erp Lead at a university with 5,001-10,000 employees
I have not experienced any issues or downtimes.
Full Stack JS(ReactJS/NodeJS) & IBM Integration Bus(IIB) Developer at Eviden France
During the development phase, you will face issues, but once it goes to production, you won't face such issues.
Software engineer 2 at Quantiphi
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Product Owner | Integration
 

Room For Improvement

Postman Enterprise users request improved documentation, UI, integrations, automation, and pricing, while addressing compatibility, speed, and testing challenges.
Zapier needs better Google Sheets features, API support, UI improvements, enhanced logic functions, documentation, and integration capabilities.
One of the primary challenges with Postman is handling authentication issues, especially relating to tokens and passwords.
Senior developer at Digital world advisory
If they can enhance it to have a database kind of validation like we have in ReadyAPI, it would be better.
Automation Architect at Cognizant
Maybe Postman can be a good contender and replicate some features such as more scripting and control over API calls.
Senior QA Manager at a tech services company with 11-50 employees
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
Webflow Developer at Qureos
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Product Owner | Integration
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Setup Cost

Postman Enterprise offers competitive pricing with free and paid plans for various team sizes, balancing cost with features.
Zapier's pricing ranges from free to $800, depending on usage, with mixed opinions on cost versus time-saving benefits.
Postman's pricing model includes a basic free version, which is favorable given the Professional enterprise options offered.
Senior developer at Digital world advisory
Postman is open-source, so the cost is minimal compared to commercial platforms.
Automation Architect at Cognizant
Postman is much cheaper than the other tools.
Senior QA Manager at a tech services company with 11-50 employees
The pricing is in accordance with market standards and even lower in some cases.
Chief Technology Advocate at PURESOFT GLOBAL LLC
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
Go High Level Manager at Virtual Worker Now
 

Valuable Features

Postman Enterprise offers user-friendly API testing with automation, collaboration, and integration features for streamlined team workflows and validation.
Zapier seamlessly connects apps for task automation, offering intuitive interfaces with advanced features like webhooks and multi-step zaps.
The desktop version's features like cookie management, environment compatibility, security settings, proxy integration, and data synchronization add significant value.
Senior developer at Digital world advisory
It's easy to navigate because tons of documentation and examples are available.
Senior QA Manager at a tech services company with 11-50 employees
Postman's collaboration tools, such as version control and team workspaces, are particularly useful when working with teams of three to four people.
Programmeur-Analyste Research and Development at a computer software company with 501-1,000 employees
They have approximately 7,000 connections.
Product Owner | Integration
The automation capabilities are impressive.
Business Intelligence Developer at a consultancy with 51-200 employees
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Categories and Ranking

Postman Enterprise
Ranking in AI Software Development
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
API Management (8th), API Monitoring Software (1st), API Testing Tools (1st)
Zapier
Ranking in AI Software Development
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (17th), Cloud Data Integration (12th), Business Orchestration and Automation Technologies (16th)
 

Mindshare comparison

As of January 2026, in the AI Software Development category, the mindshare of Postman Enterprise is 0.4%. The mindshare of Zapier is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Software Development Market Share Distribution
ProductMarket Share (%)
Postman Enterprise0.4%
Zapier0.5%
Other99.1%
AI Software Development
 

Featured Reviews

TS
API Integration Engineer at Airbnb
Automated testing optimizes API workflow and collaboration
Since I am using the free tier, one improvement would be to increase the number of requests you can send in a short time period. Currently, if I send 200-300 requests in a short period, Postman Enterprise requires a 30-second wait before sending another bundle of requests unless you upgrade to a higher tier. Secondly, Postman Enterprise sometimes takes several minutes to load the whole workspace. With 2,000-3,000 requests in a workspace, it can take a minute or two to load all requests. When creating a new workspace and moving requests between workspaces, depending on internet speed, it can take a longer period to copy those requests or workspace from one place to another.
RL
Product Owner | Integration
Diverse integration options support workflow automation while pricing and support need improvements
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.
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881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Insurance Company
8%
Manufacturing Company
6%
University
10%
Financial Services Firm
10%
Retailer
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise41
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

How does Postman compare with Apache JMeter?
Postman lets you easily define variables, which then get updated automatically. This is a huge time-saver and makes processes very efficient. We can also export the test cases we create and share t...
What do you like most about Postman?
The product is easy to implement.
What is your experience regarding pricing and costs for Postman?
Postman is much cheaper than the other tools. I am not aware of the current pricing for Postman because that's taken care of by the client; we just pay and they simply create options. On a per-pers...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Comparisons

 

Overview

 

Sample Customers

PayPal, Shopify, Microsoft, Adobe, Atlassian, Twitter, BestBuy, Coursera
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Postman Enterprise vs. Zapier and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.