"The financial planning capabilities are very useful. We have integration for an SAP system, and so we load financial data from SAP into Planview for prior months. And then we use the forecasting capabilities to get a complete picture of the cost of a specific project. The financial management is very useful."
"The sheer amount of information available in one single interface is valuable. Everything is there. It is also a lot of work to maintain all the information, but generally, you can find everything you need within this one tool."
"Enterprise One has enabled us to eliminate Excel. We don't track financials anymore in an Excel format, which the company was doing before. Even now, being a new portfolio manager four months in, I'm able to just pick up my project. I'm able to see where I am right now. That improvised it to be more automated. The only missing part is the integration between tools. I'm not able to see my full schedule, but I know what are my important milestones are like watching the financials and all that stuff."
"Enterprise One provides end-to-end work management for the full spectrum of types of work in one tool."
"It gives us flexibility in configuring assignments. We can do both Agile Teams and non-Agile Teams. This flexibility affects our ability to meet our company's particular needs by allowing us to work in a hybrid model, some Agile Teams, and some non-Agile Teams."
"We're still in an early stage. Things will change as we use it more. I did program reports that are important and that will provide us with value."
"Its view into resource capacity and availability helps us to manage work. In reporting, we use this facility to help with resource capacity and availability. It also helps to see how much we are using. We derive that information from the work and resource management screen. That is very helpful."
"The resource capacity planning is the most valuable feature because you can evaluate your team's capacity by team and what projects they're working on and you can forecast easily by team."
"Competitive in terms of research"
"Stable and scalable solution."
"The interface is extremely user-friendly."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"We've been using it for a while, so it's about maturity. It's about being able to build out things in Agile groups and teams and some of that. Then really trying to drive into the direction of Lean Portfolio Management and more Agile program management, I think is where we're heading."
"The out-of-the-box reports, as far as I can tell, are weak. We've had to build a lot of reports using Power BI, which we connected to it."
"Being the IT development manager who implements the upgrades for Planview, I would love to see more thorough testing of expenditures and more thorough testing in general. When we do an upgrade, we have to do quite a bit of testing because we can affect the bottom line."
"The reporting capability and access to the fields for our system administrators to have access to the data without having to pay Enterprise One to get the data that's needed to create custom reports for management to create reports need improvement."
"The resource area needs improvement. The improvements that have been made recently in the later versions have been good improvements, but I think there are some more improvements needed there."
"The content management definitely needs to improve. We don't really use content management for projects inside Enterprise One. We have actually switched to a SharePoint site. We have a feed from Enterprise One every night of all the projects that are created."
"The solution out-of-the-box that we established was insufficient. We had to purchase and set up OData. I don't believe that it's a great solution out-of-the-box but eventually you can get there."
"One big issue we have been having during our annual planning is that only the creator of a portfolio can edit it. This means that only the creator of a portfolio can edit which projects are included or excluded in it."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"Dashboard interface is limited functionally and not very user friendly"
"I would like to see some artificial intelligence incorporated into the management functions."
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Planview Enterprise One is ranked 1st in Project Portfolio Management with 25 reviews while ServiceNow IT Business Management is ranked 5th in Project Portfolio Management with 4 reviews. Planview Enterprise One is rated 7.8, while ServiceNow IT Business Management is rated 9.0. The top reviewer of Planview Enterprise One writes "Helps prioritize projects, share the big picture with management, and has a great planning capacity". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Stable and scalable, could improve dashboards and visualization". Planview Enterprise One is most compared with Planview PPM Pro, Broadcom Clarity PPM, JIRA Portfolio, SAP Portfolio and Project Management and Planview Projectplace, whereas ServiceNow IT Business Management is most compared with Microsoft Azure DevOps, Jira, Broadcom Clarity PPM, Jira Align and Clarizen. See our Planview Enterprise One vs. ServiceNow IT Business Management report.
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