Pillir vs ServiceNow Now Platform comparison

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Pillir Logo
153 views|51 comparisons
100% willing to recommend
ServiceNow Logo
2,736 views|1,852 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pillir and ServiceNow Now Platform based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I believe that this is the only product in the market that truly supports offline capabilities in an SAP environment.""I love how they took the MIT Scratch concept and implemented it into the in-app backend. It makes the app creation so much more intuitive and easy to use."

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"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities.""It is a stable solution...It is a scalable solution.""ITOM Discovery is a great feature.""The initial setup is very straightforward.""It is an absolutely scalable solution.""At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages.""This is a development platform that provides us with a strong database and a low code environment.""The integration with other tools is pretty good."

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Cons
"While we're not in a place of letting LOB analysts build apps, at some point, we may want to give them a bit more freedom - as long as we can limit their ability to harm the ERP data. I would like to see more tools pertaining to this area.""The modernizer element should convert a higher percentage of the ABAP code, moving it from approximately 75%, closer to 100%."

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"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier.""ServiceNow Now Platform's automation process needs improvement.""The basic reporting system is rather static.""The solution is very expensive.""ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it.""The UI and mobile UI need to be improved.""The UI is very bad and needs to be updated.""This platform is used more by large companies because it is a little bit expensive."

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Pricing and Cost Advice
  • "It is straightforward consumption based on the number of end-users."
  • More Pillir Pricing and Cost Advice →

  • "Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
  • "It's expensive and if you need some analytical views of your activity, there is an additional cost."
  • "Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
  • "The pricing of this solution is done annually and it is very expensive."
  • "ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
  • "From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
  • "The solution is expensive, and I rate it a ten for pricing."
  • "It is expensive only."
  • More ServiceNow Now Platform Pricing and Cost Advice →

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    Top Answer:The integration with other tools is pretty good.
    Top Answer:The UI is not intuitive. It was updated recently, and it has been completely flipped. Some menus are hidden within dropdowns. It was much easier to access before. The recent update has not improved… more »
    Ranking
    Views
    153
    Comparisons
    51
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    2,736
    Comparisons
    1,852
    Reviews
    22
    Average Words per Review
    504
    Rating
    8.5
    Comparisons
    Also Known As
    appsFreedom
    Learn More
    Overview

    Pillir is the developer of a low-code/no-code, cloud-native platform that enables organizations to develop mission-critical apps 20 times faster than traditional methods, leveraging the power of SAP’s digital core from any device, with or without connectivity. Pillir’s platform automatically converts legacy custom business processes to modern cloud-native applications, available on the web and via any mobile device. It enables organizations at any stage of their SAP journey to accelerate their digital transformation, enabling innovation at the edge while maintaining a clean SAP digital core.

    ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.

    ServiceNow Now Platform Features

    ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:


    • Configuration Management Database (CMDB): The solution’s centralized source provides full visibility into your IT environment.


    • Common Services Data Model (CSDM): Now Platform includes a CMDB-based framework that enables standard and consistent service modeling.


    • Conversational interfaces: The conversational interfaces allow users to seamlessly connect to virtual or live agents through any popular messaging app.


    • Service portal: Using this feature, users can build, customize, and deploy mobile-friendly self-service experiences.


    • Service level management: With the solution, users can gather service requirements and monitor and manage SLAs.


    • Reports and dashboards: Now Platform enables users to easily create and configure customized reports and eye-catching dashboards.


    • Flow designer: This feature helps users build, connect, and automate cross-enterprise workflows in a single, no-code design environment.


    • Machine learning: Automate routine tasks and resolve issues faster with purpose-built AI capabilities.


    • Data certification: The solution’s data certification allows users to manage scheduled and on-demand validations of platform data.


    ServiceNow Now Platform Benefits

    There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:


    • Innovation at scale and speed: Empower developers of any skill level to build and automate with low code tools. Users can also unlock ROI quickly with pre-built apps and integrations that extend digital workflows.


    • Optimize processes: Optimize work across the enterprise through automating tasks. The solution helps you work smarter and faster with native, purpose-built AI and analytics.


    • Connect siloes to create seamless experiences for employees and customers: Create and maintain a single source of truth for your enterprise and simplify user experiences with cross-enterprise workflows.


    Reviews from Real Users

    ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.

    YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

    “The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.


    Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”

    Sample Customers
    Dole packaed food, Par Pacific, Brown Forman (Jack Daniels and other brands), Mobile Mini, Nabors
    experian, beachbody, health partners
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company36%
    Retailer14%
    Government14%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company9%
    Government8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Rapid Application Development Software
    April 2024
    Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Pillir is ranked 41st in Rapid Application Development Software while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Pillir is rated 10.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of Pillir writes "Helpful dashboard, supports offline capabilities for SAP, professional support, and a simple pricing model". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". Pillir is most compared with , whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.