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Parasoft SOAtest vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Parasoft SOAtest enhances API testing efficiency and ROI with minimal coding, despite lacking a comprehensive metrics system.
Sentiment score
6.8
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
Tasks that previously took four or five minutes can now be completed in 20 to 30 seconds with the help of the tool.
We found Parasoft SOAtest to be quick in building up test patterns, allowing us to create complex tests efficiently.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
 

Customer Service

Sentiment score
7.7
Customer service is excellent, with fast responses and effective problem resolution, despite challenges with complex issues and regional availability.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
 

Scalability Issues

Sentiment score
7.0
Parasoft SOAtest scales well with proper licensing, though larger tests and memory management need careful planning in CI/CD contexts.
Sentiment score
7.4
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
 

Stability Issues

Sentiment score
7.0
Parasoft SOAtest is generally stable, but memory consumption can cause occasional issues, especially with complex scenarios on low-end systems.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
In particular use cases with numerous steps, it experiences crashes.
 

Room For Improvement

Parasoft SOAtest needs better reports, interface, performance, integration, automation, documentation, price, startup time, memory use, and user-friendliness.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
It did not support enough of the protocols or cryptography formats we needed, which led us to create our own solutions.
One improvement would be to integrate it with modern technologies such as AI, so we can generate test cases by providing the details so that it can generate the structure, and later the person working can modify and enhance it.
In terms of improvements for Parasoft SOAtest, some features could be added or perhaps existing areas could be improved, such as lowering prices.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
 

Setup Cost

Enterprise buyers find Parasoft SOAtest expensive but worthwhile due to robust features and scalability, despite complex licensing.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
Parasoft SOAtest is expensive, but it was acquired because the company was dissatisfied with Quick Test Pro.
 

Valuable Features

Parasoft SOAtest provides rapid functional testing setup, extensive API support, seamless integration, and comprehensive validation tools for scalable end-to-end testing.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
Parasoft SOAtest improves the quality of the application, increases security and security compliance, and it is a cost-effective tool.
Parasoft SOAtest is very good at ensuring tests don't pass or fail until they genuinely pass or fail.
The best feature of Parasoft SOAtest is the extension tool where we can write our custom scripts.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
 

Categories and Ranking

Parasoft SOAtest
Ranking in Functional Testing Tools
16th
Ranking in Test Automation Tools
15th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Static Application Security Testing (SAST) (21st), API Testing Tools (10th)
SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
 

Mindshare comparison

As of November 2025, in the Test Automation Tools category, the mindshare of Parasoft SOAtest is 0.8%, up from 0.4% compared to the previous year. The mindshare of SmartBear TestComplete is 5.8%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
SmartBear TestComplete5.8%
Parasoft SOAtest0.8%
Other93.4%
Test Automation Tools
 

Featured Reviews

Nghiêm Phương - PeerSpot reviewer
Quality and security improvements drive user satisfaction
We have many customers, but with Parasoft SOAtest, we just focus on .NET, Java, and PHP protocols and message formats. For deployment, it runs on-premise with Parasoft SOAtest. The transition from manual testing can be challenging, and it's the first time they're using automation testing with Parasoft SOAtest. For the tool itself, Parasoft SOAtest, I would rate it as great with an overall rating of 10 out of 10.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
16%
Computer Software Company
10%
University
6%
Computer Software Company
17%
Manufacturing Company
15%
Financial Services Firm
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise23
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Parasoft SOAtest?
Parasoft SOAtest is expensive, but it was acquired because the company was dissatisfied with Quick Test Pro. The new management does not want subscription tools around, aiming for scripted tests us...
What needs improvement with Parasoft SOAtest?
In terms of improvements for Parasoft SOAtest, some features could be added or perhaps existing areas could be improved, such as lowering prices.
What is your primary use case for Parasoft SOAtest?
The most common use case for my customers implementing Parasoft SOAtest is that they want to increase the quality of the application. Parasoft SOAtest provides end-to-end testing capabilities to my...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

SOAtest
No data available
 

Overview

 

Sample Customers

Charter Communications, Sabre, Caesars Entertainment, Charles Schwab, ING, Intel, Northbridge Financial, Capital Services, WoodmenLife
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Parasoft SOAtest vs. SmartBear TestComplete and other solutions. Updated: September 2025.
872,922 professionals have used our research since 2012.