Oracle Commerce Cloud vs Sana Commerce comparison

Oracle and Sana Commerce are both solutions in the eCommerce Platforms category. Oracle is ranked #6 with an average rating of 8.0, while Sana Commerce is ranked #15. Oracle holds a 4.8% mindshare in P, compared to Sana Commerce’s 1.3% mindshare. Additionally, 66% of Oracle users are willing to recommend the solution, compared to 80% of Sana Commerce users who would recommend it.

Oracle Commerce Cloud

Read 3 Oracle Commerce Cloud reviews

783 Views
596 Comparison Views

66% willing to recommend

Sana Commerce

Read 5 Sana Commerce reviews

479 Views
169 Comparison Views

80% willing to recommend

Oracle Commerce Cloud

Sana Commerce

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Executive SummaryUpdated on Feb 2, 2025

Sana Commerce and Oracle Commerce Cloud are two ecommerce platforms in competition. Sana Commerce is preferred for its affordability and ERP integration, while Oracle Commerce Cloud is recognized for its extensive feature set and capabilities, justifying its higher cost.

Features: Sana Commerce integrates seamlessly with ERP systems, enabling real-time data synchronization and simplifying management. It offers a straightforward approach for businesses focusing on ERP connectivity with cost-efficient solutions. Oracle Commerce Cloud provides scalability with customizable features, comprehensive omnichannel support, and advanced ecommerce functionalities.

Ease of Deployment and Customer Service: Sana Commerce ensures straightforward deployment with effective customer support, focusing on quick ERP system integration. Oracle Commerce Cloud, while offering detailed support, involves a more complex deployment process due to its wide-ranging capabilities, requiring a deeper understanding and time investment.

Pricing and ROI: Sana Commerce, with its lower initial costs, delivers quick ROI, targeting mid-size businesses prioritizing ERP integration. Oracle Commerce Cloud, despite higher setup costs, offers substantial long-term ROI with its comprehensive features tailored for businesses seeking advanced ecommerce solutions.

To learn more, read our detailed Oracle Commerce Cloud vs. Sana Commerce Report (Updated: April 2025).

Buyer's Guide

Oracle Commerce Cloud vs. Sana Commerce

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Commerce Cloud

Ranking in eCommerce Platforms

6th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Sana Commerce

Ranking in eCommerce Platforms

15th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the eCommerce Platforms category, the mindshare of Oracle Commerce Cloud is 4.8%, down from 5.2% compared to the previous year. The mindshare of Sana Commerce is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

PankajKumar22

Field Activities In Banking, Telecom and Insurance Sector at YASH Technologies

Enhanced product search for effective order management challenges and satisfactory support

Previously, the main purpose was for e-commerce. They implemented features like placing orders and searching orders. They used Oracle Endeca extensively for searching the products, and Oracle ATG for creating a user interface where customers could place orders Previously, it used to serve the…

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Reviewer245674

ERP Enterprise Architect at a pharma/biotech company with 201-500 employees

Reduced the customer care team's time, got us new customers, and required no third-party integrations

Their support should have more in-depth knowledge about different ERP solutions that they connect to. There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area. There could also be more features coming out on the platform, but I know they are already working on that. I know they're changing the way they manage that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the customer."

"The variety of options available, like customization for quotes or any sale module I require, is available in Oracle Compass Cloud for customers."

"The search had extended functionality, allowing searches with product code, subcategories, barcode, partial descriptions, etc."

"I found it surprisingly easy from both the admin side and the customer side. The admin side has a limited set of features, but they are very well explained. They are very simple to understand. It is very easy to find out what every feature does. It is not really complicated. Sana provides an online university where you can learn everything that you need about it. When we needed to check a new feature or validate how something works, we found solid online information on their website. If there was anything that we couldn't find, or if we really couldn't understand how exactly something was working, their support was always very quick. So, it is quite easy."

"We use Sana Commerce with Microsoft Dynamics on the back end and the native ERP integration works well. The fact that no third-party integrations are needed between our Sana Commerce web store and Microsoft Dynamics is important. It's one less thing to worry about when it comes to troubleshooting."

"This product is highly customizable. We use the standard system but we have extended it quite a bit."

"The most valuable feature is the direct ERP integration, as it allows us to provide product availability and specific pricing in real-time. Customers can also order themselves in real-time."

"The big benefit with Sana is our ability to interface with Microsoft Dynamics."

Cons

"ATG is not evolving much, and there's a huge license cost."

"Oracle Commerce Cloud could improve the accessibility features."

"Some accessibility improvements would be beneficial in their components."

"The performance can be improved. Sometimes, the system is really slow because of the ERP integration. I'm not sure whether this is a problem with Sana Commerce or the ERP system but overall, it could be faster. When it comes to usability, if it takes too much time to load, then it's not the best."

"There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area."

"I'd rate their customer service a nine out of 10. I think they're in demand and a little overloaded on work. Sometimes it takes a little bit of time for them to get to our work."

"We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well."

"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."

Pricing and Cost Advice

Information not available

"They have a policy of a price per legal entity. So, if you are a company that operates in one country, that is, if you're just an American company, or you're just a Spanish company or just a British company, then that probably makes sense. We are a global company, and we have operations in 20 to 30 different countries. So, we are interested in implementing Sana in potentially 20 to 30 countries. Right now, the pricing model of Sana has a limitation. They are almost asking for the same price for the new country when in many cases, a new country will just be a new small rollout. That's because it is the same solution that gets implemented everywhere. So, to me, it is not the same price if you are maintaining 10 Sanas that are looking exactly the same and are working exactly the same in 10 different countries. To me, these should not cost 10 times more than one. They don't yet have a good grasp of how to manage global companies like ours. That is something we are talking to them about, and we are in discussions with them about. So, hopefully, they will learn."

"When we got version 9.2, it was a good price. Everything is moving to the subscription-based cloud model, and that's probably a little high when you look at the lifetime cost."

"Support costs are in addition to the standard licensing fees, and they vary per month, based on how much we use them. It is not very expensive."

"Sana's pricing is fair. It could be more competitive. It's not so much the licensing cost, it's the additional development."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

12%

Retailer

11%

Financial Services Firm

Computer Software Company

18%

Manufacturing Company

13%

Educational Organization

12%

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Oracle Commerce Cloud?

Some accessibility improvements would be beneficial in their components. Their native components where Bluetooth is not accessible sometimes could be enhanced.

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What is your primary use case for Oracle Commerce Cloud?

I found a suitable solution for my customer-facing needs. I was making stores, and then customer auto, I don't know. B2C auto site, something like that. I found our cloud was a big part of our comp...

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What advice do you have for others considering Oracle Commerce Cloud?

I would rate the overall solution as eight out of ten.

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Comparisons

Oracle ATG vs Oracle Commerce Cloud

Compared 45% of the time

SAP Commerce Cloud vs Oracle Commerce Cloud

Compared 23% of the time

Salesforce Commerce Cloud vs Oracle Commerce Cloud

Compared 16% of the time

Oracle iStore vs Oracle Commerce Cloud

Compared 15% of the time

More Oracle Commerce Cloud Competitors

Shopify vs Sana Commerce

Compared 100% of the time

More Sana Commerce Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

May 2025

Download Oracle Commerce Cloud product report

Buyer's Guide

Sana Commerce

April 2025

Download Sana Commerce product report

Also Known As

Commerce Cloud

No data available

Overview

Oracle Commerce Cloud is a unified SaaS solution that helps commerce professionals to innovate quickly, with the ability to deliver connected, personalized experiences and drive customer engagement, sales, and loyalty across channels. Oracle Commerce Cloud includes a rich set of out-of-the-box applications encompassing administration, customer support, and web storefront capabilities. Backed by a set of RESTful APIs, each of the applications allows the integration of Commerce Cloud features into other applications and channels.

Oracle Commerce Cloud Features

Oracle Commerce Cloud has many valuable key features. Some of the most useful ones include:

Product browsing and discovery
Advanced product search including guided search
Promotions and discounts
Personalized content and offers
Personalized product recommendations based on advanced AI technologies
Multiple payment methods including loyalty points and split payments
Multiple ship-to destinations including buy online and pick up in store
Sharable wish lists
User profile management
Business account management (B2B)
Account-specific catalogs and pricing (B2B)
Order approval and spending limits (B2B)
Scheduled recurring orders (B2B)
Support for 40+ languages and 60+ currencies

Oracle Commerce Cloud Benefits

There are several benefits to implementing Oracle Commerce Cloud. Some of the biggest advantages the solution offers include:

Customizable and extensible: Using Oracle Commerce Cloud, storefront designers are able to create page layouts, branding, and content via the drag-and-drop Design Studio in the Oracle Commerce Cloud administration tool to define the shopper experience.

Custom widgets: The solution offers custom widgets which enable you to extend your shopper experience to include features such as advanced product configuration, and advanced visualization techniques like new payment schemes, augmented reality, third-party content and product reviews, as well as chatbot capabilities.

Unified administration tool: Oracle Commerce Cloud has a unified administration tool that consolidates all site management features into a single, easy-to-use web-based interface. This tool can help you do things like manage catalogs, pricing, promotions, and media, create A/B tests to determine the most effective content and offers, configure and manage extensions and webhooks to extend your business logic, and much more.

Commerce Cloud Agent Console: With this tool, customer service representatives can act on behalf of customers. By using the agent console, service representatives can create, search for, and update orders. In addition, they can complete orders started in other channels, cancel orders, and manage returns and exchanges easily.

Extensibility, integration, and headless architectures: Oracle Commerce Cloud was designed to be flexible, extensible, and easy to integrate at every level of the technology stack.

API-first platform: Every single feature in Oracle Commerce Cloud is available through the API — from all the features in the storefront, to site creation and management, to customer service capabilities like order and account management. By using Oracle Commerce Cloud APIs, you can incorporate storefront, administration, and customer service functionalities into any channel or application.

Server-side extensions: Users can extend Oracle Commerce Cloud business logic by creating business functions and REST endpoints. Moreover, extensions can be written in JavaScript using the industry-standard Node.js platform and can be uploaded to Oracle Commerce Cloud to run in a secure, managed PCI-compliant environment.

Oracle

Sana Commerce is a SaaS-based B2B e-commerce solution that integrates seamlessly into your tech stack using agile cloud software to enable a stellar e-commerce web store with guaranteed uptime and minimal maintenance.

How? By making your SAP or Microsoft Dynamics ERP and e-commerce work as one. SCC harnesses the power of your ERP to create an e-commerce platform that automates tedious business processes and delights consumers with easy-to-use functionality. It eliminates the system silos, unnecessary complexities and compromises caused by mainstream e-commerce solutions. SCC drives growth and future proofs your business model by facilitating a smooth omnichannel order process without hurdles.

Sana Commerce is a certified SAP and Microsoft Gold partner, backed by a strong global partner network and recognized by leading industry experts.

Want to know if we can meet your B2B needs? Contact us for a personalized demo.

Sana Commerce

Sample Customers

Moleskine, Corello, The Vermont Country Store, Team Sportia

Akzo Nobel B.V., Atkins, Century Martial Arts, Forbo Flooring Systems, Michelin Group, Ravensburger AG Learn more about our customers.

Buyer's Guide

Oracle Commerce Cloud vs. Sana Commerce

April 2025

Free Report: Oracle Commerce Cloud vs. Sana Commerce

Find out what your peers are saying about Oracle Commerce Cloud vs. Sana Commerce and other solutions. Updated: April 2025.

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