We performed a comparison between OpenText Real User Monitoring and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Real User Monitor has improved our productivity."
"The most valuable feature is application performance monitoring."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The reporting feature is good for us."
"Very easy to implement."
"The technical support is good at resolving issues."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."
"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."
"Real time database monitoring and alerting are valuable."
"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."
"Sometimes we can solve problems before they occur."
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."
"Some issues with login errors."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"We would like to see support for non-Windows environments."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"This technology is considered to be older."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"The “cartridge” concept for every little thing is a bit of a bother to implement."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."
"I want to see mobile access application in the next release."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"I would perhaps like to see more SSMS connections."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
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Earn 20 points
OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. OpenText Real User Monitoring is rated 6.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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