OpenText Real User Monitoring vs Quest Foglight for APM [EOL] comparison

OpenText and Quest Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Additionally, 58% of OpenText users are willing to recommend the solution, compared to 86% of Quest Software users who would recommend it.

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

1,085 Views
1,020 Comparison Views

58% willing to recommend

Quest Foglight for APM [EOL]

Read 22 Quest Foglight for APM [EOL] reviews

86% willing to recommend

OpenText Real User Monitoring

Quest Foglight for APM [EOL]

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Executive Summary

We performed a comparison between OpenText Real User Monitoring and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: February 2026).

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Application Performance Monitoring (APM) and Observability

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Real User Monitoring

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (44th)

Quest Foglight for APM [EOL]

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Yasir Amin

Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees

User-level monitoring with near-real-time analytics boosts service availability

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

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Anton Kasimov

Consultant at a tech services company with 1,001-5,000 employees

Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.

I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Real User Monitor has improved our productivity."

"With the solution, you can easily access any issues in your infrastructure."

"The technical support is good at resolving issues."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

"It offers near-real-time analytics, which is helpful."

"Very easy to implement."

"It is a good product."

More OpenText Real User Monitoring pros

"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."

"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."

"It provides a history of the activities on our SQL servers."

"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."

"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."

"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."

"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."

"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"

More Quest Foglight for APM [EOL] pros

Cons

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."

"The solution's technical support presents a lot of issues with too many delays."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"The product needs more R&D to make it easier and more compatible with other software."

"We would like to see support for non-Windows environments."

"Some issues with login errors."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"This technology is considered to be older."

More OpenText Real User Monitoring cons

"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."

"SQL agents often failed but again this may have been addressed in future versions."

"They need to improve the stability of FxM and FxV."

"The “cartridge” concept for every little thing is a bit of a bother to implement."

"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."

"The version compatibility needs work."

"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."

"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."

More Quest Foglight for APM [EOL] cons

Pricing and Cost Advice

"If I compare with other vendors, other vendors are more expensive"

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Not expensive."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"The price is expensive for us."

"Foglight can be expensive I would go with the pricing at a three year deal."

"Since the product split – the licensing is a bit more complex."

"I recall it being a very expensive solution relative to function and stability."

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Performing Arts

Computer Software Company

Marketing Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	7
Large Enterprise	13

Questions from the Community

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

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What is your primary use case for Micro Focus Real User Monitor?

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What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

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Comparisons

Dynatrace vs OpenText Real User Monitoring

Compared 15% of the time

LogicMonitor vs OpenText Real User Monitoring

Compared 15% of the time

Splunk AppDynamics vs OpenText Real User Monitoring

Compared 11% of the time

OpenText SiteScope vs OpenText Real User Monitoring

Compared 10% of the time

New Relic vs OpenText Real User Monitoring

Compared 8% of the time

More OpenText Real User Monitoring Competitors

SolarWinds AppOptics vs Quest Foglight for APM [EOL]

Compared 66% of the time

Splunk AppDynamics vs Quest Foglight for APM [EOL]

Compared 34% of the time

More Quest Foglight for APM [EOL] Competitors

Product Reports

Buyer's Guide

OpenText Real User Monitoring

January 2026

Download OpenText Real User Monitoring product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

February 2026

Download Quest Foglight for APM [EOL] product report

Also Known As

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Foglight, Dell Foglight

Overview

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Manage your application infrastructure by monitoring the IT components that affect application performance.

Quest Software

Sample Customers

Avea, Maccabi Healthcare Services, TEB

Anji Automotive Logistics, Unimat, Priceline.com

Buyer's Guide

Application Performance Monitoring (APM) and Observability

February 2026

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