OpenText Process Automation vs QualiWare X comparison

OpenText and QualiWare are both solutions in the Business Process Management (BPM) category. OpenText is ranked #28 with an average rating of 7.8, while QualiWare is ranked #46. OpenText holds a 1.1% mindshare in BPM, compared to QualiWare’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 75% of QualiWare users who would recommend it.

OpenText Process Automation

Read 10 OpenText Process Automation reviews

1,169 Views
877 Comparison Views

100% willing to recommend

QualiWare X

Read 3 QualiWare X reviews

827 Views
438 Comparison Views

75% willing to recommend

OpenText Process Automation

QualiWare X

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

QualiWare X and OpenText Process Automation compete in the enterprise automation space. QualiWare X offers cost-effectiveness and excellent customer support, while OpenText Process Automation provides comprehensive features, making it worth the investment according to data comparisons.

Features: QualiWare X provides robust modeling capabilities for detailed process visualization and analysis. It emphasizes detailed modeling, seamless integrations, and strong analytics capabilities. OpenText Process Automation is known for process optimization, scalability, and advanced analytics.

Ease of Deployment and Customer Service: QualiWare X features straightforward deployment with extensive support resources, simplifying onboarding and ensuring faster support response times. OpenText Process Automation has complex deployment but offers high customizability and flexible solutions suitable for larger enterprises.

Pricing and ROI: QualiWare X is a cost-effective option with lower initial setup costs, offering quicker ROI through streamlined operations. OpenText Process Automation, although requiring a higher initial investment, justifies this with superior automation capabilities and long-term efficiency gains.

To learn more, read our detailed OpenText Process Automation vs. QualiWare X Report (Updated: December 2025).

Buyer's Guide

OpenText Process Automation vs. QualiWare X

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Process Automation

Ranking in Business Process Management (BPM)

28th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

QualiWare X

Ranking in Business Process Management (BPM)

46th

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (21st)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of OpenText Process Automation is 1.1%, up from 0.4% compared to the previous year. The mindshare of QualiWare X is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
OpenText Process Automation	1.1%
QualiWare X	0.7%
Other	98.2%

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

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Gavin Bérubé

Enterprise Architect at a comms service provider with 5,001-10,000 employees

Works as a reference for architecture but not very intuitive

We use the solution as a reference for architecture so that we can connect business data applications. The tool helps us to know how these applications should be built. We use it mainly as reference material. I like the solution's traceability. The solution is not easy and intuitive to use. I…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its customer support is reliable and easy to approach."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"One of the most useful features is the code is customizable, we can make it our own."

More OpenText Process Automation pros

"I like the solution's traceability."

Cons

"The crucial missing element is the archival function."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"AppWorks could be improved by including BPM simulation."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"There is room for improvement in the pricing structure."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"OpenText needs improvements in its integration model to align with newer integration types."

More OpenText Process Automation cons

"The solution is not easy and intuitive to use. I would also like the software to have a reference metamodel that can guide the modeling."

Pricing and Cost Advice

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"There is a user-based perpetual license."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The price is on the higher side."

"AppWorks is pretty expensive."

"I would rate the solution's pricing an eight out of ten since it's pretty expensive."

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Top Industries

By visitors reading reviews

Insurance Company

17%

Financial Services Firm

Government

Performing Arts

Government

30%

Computer Software Company

11%

Comms Service Provider

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	3

No data available

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

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What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

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Product Reports

Buyer's Guide

OpenText Process Automation

January 2026

Download OpenText Process Automation product report

Buyer's Guide

Enterprise Architecture Management

January 2026

Download QualiWare X product report

Overview

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

QualiWare enables positive change by providing tools and methods that ensure coherency, consensus and consistency, and we support the agile and innovative company in handling complex knowledge, maintained by multiple persons with different backgrounds, in a continuous process.

QualiWare

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Emiliambiente, OLI, Galletti, Hiref, Bugatti, Argelli, Culligan Italiana, Sal, Stefal Cablaggi, BrainBee Automotive, Varvel, Campagnola, Favini, G.F., Gruppo ROLD

Buyer's Guide

OpenText Process Automation vs. QualiWare X

December 2025

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