OpenText Operations Orchestration vs Tungsten TotalAgility comparison

OpenText and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. OpenText is ranked #21 with an average rating of 8.5, while Tungsten Automation is ranked #20 with an average rating of 8.0. OpenText holds a 0.5% mindshare in RPA, compared to Tungsten Automation’s 0.9% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

OpenText Operations Orchest...

Read 26 OpenText Operations Orchestration reviews

1,319 Views
303 Comparison Views

92% willing to recommend

Tungsten TotalAgility

Read 23 Tungsten TotalAgility reviews

2,162 Views
778 Comparison Views

90% willing to recommend

OpenText Operations Orchest...

Tungsten TotalAgility

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Executive Summary

We performed a comparison between OpenText Operations Orchestration and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed OpenText Operations Orchestration vs. Tungsten TotalAgility Report (Updated: December 2025).

Buyer's Guide

OpenText Operations Orchestration vs. Tungsten TotalAgility

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Operations Orchest...

Ranking in Robotic Process Automation (RPA)

21st

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Automation (24th)

Tungsten TotalAgility

Ranking in Robotic Process Automation (RPA)

20th

Average Rating

8.2

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (25th)

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of OpenText Operations Orchestration is 0.5%, up from 0.1% compared to the previous year. The mindshare of Tungsten TotalAgility is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
Tungsten TotalAgility	0.9%
OpenText Operations Orchestration	0.5%
Other	98.6%

Robotic Process Automation (RPA)

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

"The community is very powerful, with extensive knowledge bases available."

"Great with recognition providing a high level of confidence."

"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."

"The tool is low code which saves you from a developer."

"It's not so complex to design what you need to."

"Data extraction and auto-classification are great features."

"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."

"Kofax TotalAgility is stable."

"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."

More Tungsten TotalAgility pros

Cons

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"The price is an area that should be addressed because the price is high."

"Only the tool's support can be a drawback where improvements are needed."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"Kofax should improve its handwritten extractions."

"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."

"They never stressed the lifecycle document management aspects of regulated processes effectively, which I think possibly represents a weakness."

"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."

"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."

"Kofax needs to improve the low-code or citizen developers."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"The cost is very high compared to anything else available."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"I do not have experience with the pricing or licensing of the product."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"It is slightly more expensive than other tools."

"Kofax TotalAgility is very expensive."

"The price of this solution is less than some of the competition."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Manufacturing Company

10%

Healthcare Company

Government

Financial Services Firm

18%

Computer Software Company

10%

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

See all answers

What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.

See all answers

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.

See all answers

What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.

See all answers

What needs improvement with Kofax TotalAgility?

See all answers

What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...

See all answers

Comparisons

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Compared 15% of the time

Perpetuuiti Platform vs OpenText Operations Orchestration

Compared 13% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 10% of the time

Control-M vs OpenText Operations Orchestration

Compared 9% of the time

AutoSys Workload Automation vs OpenText Operations Orchestration

Compared 8% of the time

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UiPath IXP vs Tungsten TotalAgility

Compared 18% of the time

ABBYY Vantage vs Tungsten TotalAgility

Compared 10% of the time

OpenText Capture vs Tungsten TotalAgility

Compared 9% of the time

UiPath Platform vs Tungsten TotalAgility

Compared 8% of the time

Tungsten RPA vs Tungsten TotalAgility

Compared 8% of the time

More Tungsten TotalAgility Competitors

Product Reports

Buyer's Guide

OpenText Operations Orchestration

January 2026

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Buyer's Guide

Tungsten TotalAgility

January 2026

Download Tungsten TotalAgility product report

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

OpenText Operations Orchestration vs. Tungsten TotalAgility

December 2025

Free Report: OpenText Operations Orchestration vs. Tungsten TotalAgility

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