OpenText Content Manager vs SS&C Blue Prism comparison

OpenText and SS&C Technologies are both solutions in the Document Management Software category. OpenText is ranked #3 with an average rating of 9.0, while SS&C Technologies is ranked #8 with an average rating of 7.8. OpenText holds a 7.9% mindshare in DMS, compared to SS&C Technologies’s 3.0% mindshare. Additionally, 86% of OpenText users are willing to recommend the solution, compared to 80% of SS&C Technologies users who would recommend it.

OpenText Content Manager

Read 23 OpenText Content Manager reviews

2,300 Views
713 Comparison Views

86% willing to recommend

SS&C Blue Prism

Read 5 SS&C Blue Prism reviews

1,928 Views
212 Comparison Views

80% willing to recommend

OpenText Content Manager

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

OpenText Content Manager and SS&C Blue Prism compete in content management and robotic process automation, respectively. SS&C Blue Prism has the upper hand with its advanced automation features and scalability.

Features: OpenText Content Manager is known for its integration with enterprise applications, robust security, and support for retention and lifecycle management. SS&C Blue Prism is favored for its automation capabilities, scalability, and workflow design, useful for extensive automation projects.

Room for Improvement: OpenText Content Manager could enhance its user interface, search functionalities, and integration flexibility. SS&C Blue Prism might improve ease of deployment, support for non-standard applications, and more comprehensive out-of-the-box templates.

Ease of Deployment and Customer Service: OpenText Content Manager offers straightforward deployment and strong customer support, ensuring minimal downtime. SS&C Blue Prism, while potent in automation, requires complex initial setup but provides comprehensive training resources.

Pricing and ROI: OpenText Content Manager generally has a lower initial setup cost and good ROI for content management priorities. SS&C Blue Prism, with higher upfront investment, delivers ROI through automation efficiencies, appealing to enterprises seeking broad automation implementations.

To learn more, read our detailed OpenText Content Manager vs. SS&C Blue Prism Report (Updated: December 2025).

Buyer's Guide

OpenText Content Manager vs. SS&C Blue Prism

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Content Manager

Ranking in Document Management Software

3rd

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Enterprise Content Management (8th), File Archiving (4th)

SS&C Blue Prism

Ranking in Document Management Software

8th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Business Process Design (15th), Business Process Management (BPM) (16th), Process Automation (13th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Low-Code Development Platforms (14th), Intelligent Document Processing (IDP) (11th), Loan Management Software (3rd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (8th), AI Finance & Accounting (5th)

Mindshare comparison

As of January 2026, in the Document Management Software category, the mindshare of OpenText Content Manager is 7.9%, down from 9.5% compared to the previous year. The mindshare of SS&C Blue Prism is 3.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Market Share Distribution
Product	Market Share (%)
OpenText Content Manager	7.9%
SS&C Blue Prism	3.0%
Other	89.1%

Document Management Software

Featured Reviews

Maurice Riverso

Records Management Officer at ANZPAA

Our our official repository and it has disposal management and retention management

The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

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VikasKumar16

Technical Auditor at a financial services firm with 10,001+ employees

Has defined complex workflows and handled detailed automation scenarios efficiently

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For a records management system, Content Manager is a really good system."

"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."

"It has a robust search but has often been difficult for people to learn."

"The product can be integrated with different solutions."

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."

"An advantage is integration with your IP directory."

"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."

"I did not face issues with the product's scalability...The solution's technical support is good."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

"The key feature of SS&C that I find valuable is the general workflow visibility."

Cons

"Pricing is an issue, as it is too expensive."

"The product could improve its scalability."

"Due to very limited use in the industry, vendor and contract support are hard to find."

"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."

"The stability of the solution is an area of concern where improvements can be made."

"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."

"It's not very good at providing stable and robust add-ins to Microsoft."

"The ease of use should be addressed."

"There is a need for improved integration with external systems in SS&C."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

Pricing and Cost Advice

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."

"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."

"The fees incurred are for the licensing and maintenance."

Information not available

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Top Industries

By visitors reading reviews

Government

16%

Financial Services Firm

Manufacturing Company

Energy/Utilities Company

Financial Services Firm

18%

Retailer

17%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	6
Large Enterprise	8

No data available

Questions from the Community

What do you like most about Micro Focus Content Manager?

An advantage is integration with your IP directory.

See all answers

What is your experience regarding pricing and costs for Micro Focus Content Manager?

Pricing is a disadvantage as it is very expensive, especially in this market.

See all answers

What needs improvement with Micro Focus Content Manager?

Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...

See all answers

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

See all answers

What needs improvement with SS&C Blue Prism?

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...

See all answers

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...

See all answers

Comparisons

SharePoint vs OpenText Content Manager

Compared 14% of the time

Alfresco vs OpenText Content Manager

Compared 12% of the time

OpenText Content Management vs OpenText Content Manager

Compared 8% of the time

IBM FileNet vs OpenText Content Manager

Compared 7% of the time

Microsoft Purview Data Lifecycle Management vs OpenText Content Manager

Compared 7% of the time

More OpenText Content Manager Competitors

Alfresco vs SS&C Blue Prism

Compared 21% of the time

Camunda vs SS&C Blue Prism

Compared 9% of the time

FIS Commercial Lending Suite vs SS&C Blue Prism

Compared 8% of the time

ServiceNow Now Platform vs SS&C Blue Prism

Compared 7% of the time

IBM BPM vs SS&C Blue Prism

Compared 7% of the time

More SS&C Blue Prism Competitors

Product Reports

Buyer's Guide

OpenText Content Manager

January 2026

Download OpenText Content Manager product report

Buyer's Guide

Business Process Design

January 2026

Download SS&C Blue Prism product report

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager

SS&C AWD

Overview

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Missouri State Courts

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

OpenText Content Manager vs. SS&C Blue Prism

December 2025

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