OpenText AI Operations Management vs SolarWinds AppOptics comparison

OpenText and SolarWinds are both solutions in the Cloud Monitoring Software category. OpenText is ranked #20 with an average rating of 8.0, while SolarWinds is ranked #47. OpenText holds a 0.9% mindshare in CMS, compared to SolarWinds’s 0.9% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.

OpenText AI Operations Mana...

Read 49 OpenText AI Operations Management reviews

1,868 Views
766 Comparison Views

92% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

1,452 Views
494 Comparison Views

80% willing to recommend

OpenText AI Operations Mana...

SolarWinds AppOptics

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

OpenText AI Operations Management and SolarWinds AppOptics are two prominent players in IT operations management. While OpenText AI Operations Management is praised for its data centralization and automation, SolarWinds AppOptics is recognized for its cost-effectiveness and integration capabilities.

Features: OpenText AI Operations Management offers holistic event correlation, centralized data views, and extensive integration with other monitoring tools, enhancing operational efficiency. SolarWinds AppOptics is noted for strong application performance management, straightforward configuration, and comprehensive reporting, providing real-time network performance insights.

Room for Improvement: OpenText AI Operations Management can be complex and costly, needing better integration and improved reporting modules. SolarWinds AppOptics could benefit from improved centralized viewing, integration, and advanced AI capabilities for deeper analysis.

Ease of Deployment and Customer Service: OpenText AI Operations Management supports hybrid environments but receives mixed reviews for technical support, with occasional delays in service. SolarWinds AppOptics provides reliable deployment and has a strong customer service reputation, though technical support offshore has been less effective recently.

Pricing and ROI: OpenText AI Operations Management is considered expensive due to its complex licensing and high support costs, but its automation offers significant ROI by reducing manual tasks. SolarWinds AppOptics is more affordable with straightforward licensing, appealing to various client sizes and offering good ROI despite fewer advanced features.

To learn more, read our detailed OpenText AI Operations Management vs. SolarWinds AppOptics Report (Updated: December 2025).

Buyer's Guide

OpenText AI Operations Management vs. SolarWinds AppOptics

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AI Operations Mana...

Ranking in Cloud Monitoring Software

20th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Event Monitoring (7th), IT Operations Analytics (7th)

SolarWinds AppOptics

Ranking in Cloud Monitoring Software

47th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (55th), IT Infrastructure Monitoring (58th)

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of OpenText AI Operations Management is 0.9%, up from 0.3% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
OpenText AI Operations Management	0.9%
SolarWinds AppOptics	0.9%
Other	98.2%

Cloud Monitoring Software

Featured Reviews

reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."

"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."

"The most valuable feature is its ability to integrate with everything."

"This solution worked as an umbrella for many different types of monitoring systems, offering various tools for not only application performance management models but also user experience models and monitoring business processes."

"The most valuable feature is that everything can be consolidated into one dashboard."

"The most valuable features of the solution are its grouping scripts and event focus."

"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."

"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."

More OpenText AI Operations Management pros

"Technical support is always live and they're supportive."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"I have found the most valuable feature is application performance management."

"The sum solution, NTA, and DPA."

"The reporting of the solution is very good."

"The product has a great dashboard."

Cons

"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."

"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."

"The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing."

"The initial setup of this tool is complex for people who lack experience with it."

"The pricing is a bit expensive for smaller companies."

"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."

"pology-based event correlation does not work well with NNM events."

"The pricing could be improved."

More OpenText AI Operations Management cons

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"The solution should be more user-friendly."

"The integration with Unix services should be a bit more straightforward."

"AppOptics would benefit from having a much more centralized view."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"I would like to see more integration with other tools that are available on the market."

Pricing and Cost Advice

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"The cost is very high."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"The licensing cost for this solution is approximately $1,000 USD."

"It is competitive."

"Setup costs can be high depending on the partner, but it is worth it."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"I believe the current licensing cost is reasonable."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Performing Arts

Outsourcing Company

Financial Services Firm

14%

Government

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

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What needs improvement with Micro Focus Operations Bridge?

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What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...

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Compared 15% of the time

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Compared 14% of the time

Splunk AppDynamics vs SolarWinds AppOptics

Compared 8% of the time

Zabbix vs SolarWinds AppOptics

Compared 8% of the time

IBM Instana Observability vs SolarWinds AppOptics

Compared 5% of the time

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Product Reports

Buyer's Guide

OpenText AI Operations Management

January 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

Download SolarWinds AppOptics product report

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

AppOptics, SolarWinds TraceView, Librato

Overview

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

SolarWinds

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

OpenText AI Operations Management vs. SolarWinds AppOptics

December 2025

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